ChatBro is this a scam? Review and Customers Reviews

ChatBro – is a unique messenger for the website, which was developed in 2016. This useful and simple web messenger can be linked to Telegram or VK, allowing your visitors to communicate from mobile devices. ChatBro’s main advantage is easy integration and customization. It can be customized in a web builder to match your website. Google will index your message history and you will get new users to your site.

But is ChatBro really a great solution for increasing sales and business process efficiency? Or is it a basic scam and fraud? Let’s answer these questions in our review today!

 

Why ChatBro

Web Chat chatbro.com is chosen because it has a lot of advantages:

• quickly and easily set up via the web constructor;
• synchronizes with Telegram/VK chats;
• provides the ability to upload files and preview links to photos/videos;
• indexed by search engines;
• compatible with mobile browsers;
• horizontally scaled via Geo DNS.

ChatBro is very fast, will not affect your site in any way. It features message filtering, authentication via social networks or website, moderation by commands to the bot via web or messenger. Chat widget is inserted by JavaScript block.

ChatBro can be installed as the main chat in the online store. This will create thematic content on each page of the site.

In the messenger it is convenient to arrange meetings within the city. Chat is dynamically created for each city.

In addition, web chat can be set up on the blog for additional communication.

ChatBro features

ChatBro is good because through the chat menu you can join the conversation in the messenger. Communication will continue already inside the messenger, creating you unique content. It’s convenient for administrators to answer questions from a cell phone from the VK app. In addition, administrators can delete chat messages or the entire chat history. The company offers users 2 tariffs:

• Basic

This rate is free. It has no limits on the number of participants and synchronizations. But there is unobtrusive advertising.

• Premium

This additional rate implies a fee of €1 per month for 50 simultaneous connections to the chat room. 1000 visitors per day create about 50 simultaneous connections, and this will cost €1 per month. Only web connections to the chat room are taken into account. The size of synchronized Telegram groups or channels does not matter. In addition, there are no ads. The first trial month is free.

Chatbro is optimized for large volumes of traffic. That’s why you can host chats with 20k online without any problems. Unlike chat rooms with operators, chatbro.com is more reliable. People communicate, see the reaction of administrators and understand that the service of the site is functional and adequate.

Additional services Chatbro

The company doesn’t offer any additional services like a free library with books about customer service. The chatbro.com website contains only the information that the user might need when creating a chat room on his or her own site.

 

How do I get started with ChatBro?

Getting started with ChatBro is easy. It’s enough to go to the site chatbro.com and quickly register, and then set the necessary settings and start creating a chat room for your site.

Register at chatbro.com

Registration on chatbro.com takes seconds. You can create a personal account through Facebook, Google, VKontakte or Telegram. If you’ve already logged in to a social network or Google account on your device, you don’t even have to enter your username/phone number/email address and password. The system will automatically log you in to the PC.

Personal Cabinet

In your personal ChatBro account, go to “Profile” (“My Account”). Here we can choose the language, top up, link Facebook, Google, VKontakte or Telegram. This ensures a quick login, unification of chats, bots and more.

In the “Chats” section, you can create a new chat room or choose one of the offered services – Chatterbox – 05tr7 or Trollbox. These are premium rates, the first month you can use the chat for free. In the section “Bots” you can add a new bot. In “Referrals” you can copy a referral link and share it with users of your website or your audience in social networks, receiving a monetary reward from ChatBro for this. In this section you’ll be able to view the history, as well as to withdraw earnings. In the “Finance” section you can pay for ChatBro services and view the history of financial transactions. In general, the personal office has all the necessary functionality to create chats and bots, pay for the company’s services and withdraw remuneration for the referral program.

Mobile application

ChatBro mobile application does not exist. And there’s no need for it, because this web manager is designed for sites and you can use it to communicate even from the site, even from VK or Telegram. While there is no need to create applications for Android or iOS.

How do I connect chat to the site?

ChatBro is easy to install. To install chat on your site, you can use a web constructor or a ready-made chatbro-plugin for the popular CMS WordPress. You can download the chat plugin for wordpress in Russian with Telegram at chatbro.com in the WordPress tab. To create chats dynamically, use API, create them through chatPath. But keep in mind that the easiest and most convenient way – is to create a chat through the constructor.

After installing the plugin, simply name your chat somehow and choose a messenger to synchronize (VK or Telegram). Details on how to create a chat can be found in the “Documentation” section. There are detailed descriptions of how to create chats and given all the necessary codes for embedding. Additional information about creating, integrating chats and synchronizing them with messengers can be found in the “FAQ” section.

 

Chatbro bonuses

The chatbro.com service offers its clients a free rate and an interesting referral program. There are no bonuses or discounts as such, but you might be interested in these offers. Below we will talk about them in more detail.

Free rate

ChatBro’s free “Basic” rate is available to all authenticated users. Live chat is indexed with search robots and synchronized with VKontakte or Telegram chat. The only downside is advertising. You can turn it off only with the “Premium” tariff.

Referral program

Participant of ChatBro affiliate program can use a referral link or contact representatives of the company to register their affiliate domain. The partner can receive 25% of the payments of the users invited by him to the site.

 

Complaints about Chatbro

Judging by the reviews online, this web messenger is liked by many users. They write that it is easy and simple to install and sync with VK or Telegram. There are usually no problems with the ChatBro settings. And if it happens, the guys from tech support help quickly solve any problems.

Of course, it’s not without complaints, either. And this is due to the work of the service. The chats are unavailable for some time due to technical reasons, or the SSL certificate suddenly expires and therefore there are problems with the connection to the chat. And sometimes there is no synchronization with VK and Telegram, as well as the filling of files. The administration, of course, tries to restore the service as quickly as possible and apologizes for the inconvenience. But sometimes these inconveniences last for days or even weeks.

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Regulatory agencies and laws

As the creators of ChatBro say, the company is not legally ready yet. That is, it is not registered and its activity is not regulated by the Federal Tax Service of Russia. The website chatbro.com has no information about the location of the company, so we don’t know if it has an office, etc. There is no contact phone number either. There is only an e-mail address and pages of service creators in social networks.

ChatBro User Agreement

The only documents Chatbro has are instructions on how to create a chat room and a privacy policy. On chatbro.com there’s a section called “Offer”, but it’s empty – there’s no document there. Apparently, this is because the company is not quite ready legally. That’s why customers are left to use the chat room as it is, without an agreement. The only thing – if the chat will receive a complaint from the RCN, ChatBro will have to delete it. So, try not to post anything illegal!

Chatbro.com customer service

You can contact the support specialists in the following ways:

• E-mail: [email protected].
• Telegram.
• Group on VKontakte.

 

ChatBro – is it a scam?

ChatBro is designed to broadcast, synchronize, transfer messages from Telegram and VK to the site. You can also send messages from the site to the Telegram group and VKontakte, which is very convenient. ChatBro is quick and easy to install, there are almost no problems with it. In a multi-user chat, people communicate with each other. They see how the administration responds and understand that the site is alive and adequate. Agree that the chat with operators is less trustworthy. In addition, with ChatBro administrators can talk to the client of interest privately.

We can’t say that chatbro.com is a scam. Web messenger appeared on the market in 2016, and, judging by the reviews and statistics on the site, a huge number of people use it. The company has no registration and no office, but it has clearly earned the trust of users. The website chatbro.com is available in 12 languages.

 

Conclusion

ChatBro – is a live chat service for your site. It will increase users’ interest and allow them to chat with each other in a live group chat. Chat can be set up to synchronize the conversation in Telegram or VKontakte. Despite the lack of company registration and periodic failures of the service, ChatBro is popular with users in many countries. And it’s not surprising, because with chatbro.com you can quickly create and set up a chat, and it’s absolutely free.