Namecheap
Total reviews 15
No complaints yet
1.7
Namecheap is a major hosting provider and domain registrar on the English-language Internet, discounts and great deals for customers.
Company
Official website
Social network
Date of foundation
1970
Head Office
4600, East Washington Street, Suite 305, Phoenix, AZ 85034
Company owner
Namecheap Inc.
Types of support
[email protected]ChatTickets in my personal cabinetHelp Center
Languages
English
Domains in the zone
com, net, ca, org
Thematic domains
design, shop, fun
Countries and regions
Europe, USA
Project Features
One of the largest domain registrars and hosting providers providing services in the English-speaking segment of the Internet
Adjustable
Yes
Regulators
ICANN68
Methods of replenishment
American Express, Bitcoin, Discover, Mastercard, PayPal, VISA
Mobile apps
There are mobile apps (iOS / Android)
Company's mode of operation
Round the clock
Additional services
Domain Name Registration
Transferring domains and mail
SSL security certificates
Site Builder
DNS
Hosting
Dedicated server / Until 90 EUR per month
VPS / From 17.9 EUR per month
CMS Wordpress website development / From 3.7 EUR per month
Moving the site to company hostingFree with the purchase of a domain name
Web editor for logo and business card designFree
Availability of online payment
Yes
Availability of a personal account
Yes
Domain Renewal
Yes
Auto-renewal
No
Exempt domains
Yes
Change of domain registrar
Yes
DNS records
Yes
Domain transfer
Yes
Test domain
No
Domain parking
No
Access to the control panel of the recorder
Yes
Domain Certificate
Yes
Need to register on the site
Yes
Advantages
A company with a wide range of services has been working steadily since 2001
Round-the-clock technical support
The company's services can be used by both legal entities and individuals
Profitable affiliate program
The company provides virtual server services
High level security certifications
Assistance in migrating sites to new hosting
Monitoring and seo-promotion of sites
Additional services for user support, from logo design to development of additional web modules
Advantageous discounts on services
Disadvantages
The company website is not translated into Russian
When paying with bank cards of Russian payment systems and banks there may be problems
Affiliate Program
No
Company requisites
Date of update
May 8, 2023
Overall assessment
4.2/10
    Address
    4600, East Washington Street, Suite 305, Phoenix, AZ 85034

    Namecheap is this a scam? Review and Customers Reviews

    Published: 17 April 2020 Updated: 8 May 2023

    American company Namecheap – that domain name registrar and hosting provider, one of the largest companies in the field of web services in the English-speaking segment of the market. The company has been operating since 2001 and was accredited by ICANN. In addition to domain registration, the company offers its customers a range of services related to the development and support of web projects at very competitive prices. Many services can be tried out for free for a test period.

    It all looks quite profitable, but is it? Is it okay to use Namecheap, or is it just a scam? Let’s find out.

    namecheap.com reviews

     

    Why Namecheap

    Namecheap started in 2001 as an ICANN-accredited domain name registrar. The company is constantly developing and now represents a well-developed Internet platform of web services, offering a range of services, from hosting to migrating websites and corporate mail to new addresses.

    Benefits of Namecheap:

    • Round the clock technical support;
    • Many of the services the company provides have a free test period;
    • The company’s services can be used by both legal entities and individuals;
    • The company provides virtual server services;
    • Profitable affiliate program;
    • The company offers high-level safety certificates;
    • Profitable discounts on services;
    • Assistance in migrating sites to new hosting;
    • Monitoring and seo-promotion of websites, additional services for user support, from logo design to development of additional web modules.

    namecheap.com customer reviews

    The company’s portal is made according to an individual design and is as rich in information as possible. There is a constantly updated blog, which will be interesting to both developers and those who are just interested in web technologies. Besides, the company has its own mobile application, which allows you to work with the control panel from your mobile device.

     

    How do I register on the Neumchip website?

    Sign up online namecheap.com you can do it quickly enough. In the top menu of the site there is a button “Sign Up”, by clicking on it you will go to the questionnaire. Filling out the questionnaire, you open your personal account on the site and from it you can choose and order all the necessary services.

    namecheap.com create an account

    Personal account namecheap.com

    After registering, you can get to work. Your personal account on the company’s website is a control panel for all the services you’ve ordered. You can register new services and renew old ones, choose new tariffs, add data and much more. All data of your domains, personal data necessary for work is stored in the personal cabinet.

    Namecheap mobile app

    The company’s mobile app is available for download in the AppStore and GooglePlay. You can also download it from the website by entering your phone number in a special field. The mobile app allows you to manage your website through the company control panel, order new services and extend the old ones. In fact, it is a mobile copy of the control panel.

    namecheap.com mobile app

     

    How do I buy a domain name on the Neumchip website?

    In the “Domains” section of the website you can find, choose and pay for domain names for your web project. All domains are paid for one year, and later you can extend it.

    namecheap.com buy domain

    How do I choose a domain name at namecheap.com?

    Company Domains namecheap.com are registered in 150 international zones. You can choose a free domain. You can check it beforehand, or if you need a particular domain name, you can find out if it is occupied after checking it through the Whois service.

    namecheap.com choose a domain

    Domain name verification.

    It is very easy to check the domain name you have chosen – just enter it into the search box on the page with domains. In the list of results will appear all the free names in the domain zones of the company. In this case, you will immediately be able to see the price of registration. Entering the name of the whole site into the search box, you can see if this domain is busy or not.

    Finding a free domain

    To find a free domain through the service, you can use the domain search bar. To check your desired domain name is very convenient to use the service Whois, where by entering the name of the domain in the search bar, you can get all the public information about the domain: registration date, registration period, open contact information of the domain owner, with whom you can contact if you want to buy this domain.

    namecheap.com find a free domain

    Ordering Multiple Names

    You can order and buy several domain names through the service namecheap.com. All information about them will be stored in your personal cabinet.

    How to register a domain

    Each service section has a FAQ section, where you can find answers to many questions right away, without having to go to the general help section. Once you have selected the domains, you add them to the order basket. In parallel, you can choose all the related services: hosting for your site, mail, security certificate and more. Many of the services that the company provides you can try for free on a test period (from 14 days to 1 month). Once all the services appear in your cart, you make and pay for your order with your bank card or any other convenient way. Additional services can be ordered separately. Domain registration takes from 2 hours to 2 days, depending on the zone.

    More features on the Namecheap site

    In addition to domain registrar services, Namecheap has other services to help you develop your web project. The company provides hosting and virtual server services. More than 1.5 million sites are deployed on hosting and virtual servers company. It does not have many offers. Three regular types of hosting and three working only with CMS WordPress. From the simplest hosting for the home page for 2.5 euros / month. to the corporate site, but it is convenient that you can buy additional modules, increasing the capacity of your site.

    namecheap.com hosting

    You can order a certificate of any level of protection for your website from namecheap.com. In addition to security certificates in this section, through the service of the company you can buy additional verification modules for your site, order DNS service and much more. In addition, when ordering hosting, you get free transfer of your site. Or free email for 1 month. After the trial period, the service is paid based on the selected tariff.

    The services of a dedicated server, depending on the selected tariff, will cost you from 45 euros per month to 499. All offers come with free backups, the frequency of which in some tariffs you can configure yourself. Almost all of the company’s servers run on a Linux operating system. The selection of additional services is not as broad as at other domain registrars and hosting providers, but Namecheap is more focused on personal sites or portals for small companies and small businesses.

     

    How to pay for a domain on the Neumchip website

    You can pay for the purchase of a domain and other services on the Namecheap website online, with debit or credit bank card either by PayPal. The company is one of the few that started working with bitcoins and many services can be paid for cryptocurrency.

    Buying a domain on a website

    The purchase of a domain can be paid for via your personal account, your bank card or your web wallet. If you pay by bank card, the amount may slightly differ from the one indicated on the website due to differences in currency exchange rates.

    Domain renewal on the site

    You can connect autopay for domain renewal and other services provided by the company. Payment for the domain is made once a year, and for hosting and other services – once a month.

    namecheap.com payment services

    Bonuses namecheap.com

    The company has namecheap.com There is a page with promotions and special offers that is constantly updated. You can also keep track of discounts through the mobile app and by subscribing to the company’s newsletter. At the moment, the company is offering discounts of up to 90% on many of its services, which will help to maximize the performance of sites in remote mode.

    namecheap.com discounts

    Referral program

    The company’s referral program is multi-level and well-developed. By taking part in the program, you can get remuneration for each client you attract and for each service you provide:

    • For domain registration – 20%;
    • Hosting Services – 35%;
    • SSL security certificates – 35%;
    • Corporate Email – 20%;
    • VPN – up to 50%.

    Becoming a member of the program is very simple: you register and register your web resource, you get the code to be inserted into the site.

    namecheap.com referral program

     

    Complaints about Namecheap

    Feedback on the work of the company is mainly in the English-speaking segment of the Internet, there are many of them, and almost all of them are positive. First of all, customers praise the fact that the use of services is very inexpensive compared to other services. Also, many customers note that the services are inexpensive, and hosting, domains, technical support sites, DNS and other work very well. Among the negative reviews note that from time to time there are failures on the hosting company. Support company keeps track of feedback and tries to help quickly if there are problems.

    If there are any reviews about Namecheap domain name registrar, we will be sure to post the information on social media. Sign up so you don’t miss anything!

    Please keep yourself informed about news and complaints. We copy the most valuable information to social networks, so please sign up!

    Neumchip’s supervisory authorities

    Namecheap Inc. is accredited to operate domain names by ICANN. All companies that sell domain names are accredited to operate domain names by ICANN, the primary supervisory body that governs the entire global Internet domain name system.
    Namecheap is governed by U.S. law.

    namecheap.com registration information

    Namecheap.com User Agreement

    The General User Agreement is located in the basement of the site. Like the rest of the company’s website, is only available in English. The agreement is very detailed. On the first page there are links to all the documents, the contents of which you agree to when you open your personal account on the service site.

    namecheap.com documents

    These are the “Company Privacy Policy”, “Copyright Agreement”, “Refund Policy”, and “Rules for Drafting and Handling Court Claims”. When ordering each of the services, you sign an agreement to purchase and use the service. The User Agreement contains links to the model Terms of Service and the agreements to all services that Namecheap provides.

    namecheap.com terms of service

    The payment agreement clause states that the company accepts bank cards, bitcoins, and PayPal, but in some cases, such as when paying for services that are just starting up in payment, only bank cards may be accepted. The company may charge your card a small amount for card verification.

    namecheap.com payment rules

    Another interesting point about paying for the company’s services is the currency conversion point.

    namecheap.com currency conversion

    Given that all prices on the site are in dollars and euros, when you pay for services in other currencies, when converting currencies, the price in the end may be slightly different from that shown on the site. Otherwise, the agreement is standard, and if you still have questions related to the work of the service, the answer to them can be in the help section of the company’s website.

    Security of the Namecheap website

    The company portal, all your data and bank payments are protected by a high-level security certificate – “Comodo Secure”.

    Neumchip Support

    The company’s support service is available 24 hours a day. You can contact the specialists of the service via chat with a consultant and via the feedback form, both from the website, and through the control panel and mobile application. The website has a “Support Center” section. Through this section you can ask a question to a consultant, find all additional reference materials, leave a message for the technical support service.

    namecheap.com customer service

     

    Is Namecheap a Scam?

    Namecheap – one of the oldest domain name registrars in the English-speaking segment of the Internet. The company specializes not in large portals and sites, but in private company websites, personal pages, online chat rooms, private online stores and other things. Namecheap has been in business since 2001, and in that time it has made a good name for itself among its customers. We have studied how Namecheap works, its rates, services, and customer reviews and we can say with confidence that this company can be trusted.

    It does not have many rates for hosting and other related services, but all services are well thought out. The company’s prices are very favorable. Many customers initially treated this with caution, but it turned out that Namecheap, despite the low prices, provides very high quality for its level of service. The company’s hosting works properly, redirection, site migration and much more – you can fully customize your page through a convenient control panel and make changes as quickly as you need.

     

    Conclusion

    Hosting services and domain registrar company Namecheap is used by more than 1 million clients. It should only be remembered that its specialization is the English-speaking segment of the Internet. There are limitations on CMS and technical characteristics of servers, but at such discounts and low prices, all the technical characteristics of the services provided are at a high level.

    This service will be really handy for those who want to deploy their site on a virtual server rented from the same company, but do not know where to start and what rate to choose. It has already found its customers and will find more.

    Ease of use of the service
    32%
    Reliability
    34%
    Quality of service
    32%
    Support Service
    45%
    1.7

    Reviews

      Namecheap reviews

      15
      Add review
      • In ascending order of rating
      • In descending order of rating
      • New ones first
      • First the old ones
      • Popular ones first
    • 1
      Feedback approved for publication Rate your review 3
      +3
      0
      Ease of use of the service
      20%
      Reliability
      20%
      Quality of service
      20%
      Support Service
      20%
      Namecheap doesn't like to tell the truth

      Regurged a discounted .com domain from Spaceship, are resellers of Namecheap.

      The next day the account was blocked with the notation "fraud". I decided to look into it and wrote to Spaceship, they redirected me to Namecheap and then the following dialog took place:

      Me: Hello. Я did not… Read more

      Positive
      • There are discounts
      Minuses
      • Discrimination
    • 1
      Credible feedback Rate your review 2
      +2
      0
      Ease of use of the service
      20%
      Reliability
      20%
      Quality of service
      20%
      Support Service
      20%
      Russia service termination

      After the epic statement about stopping serving customers from Russia, I think this office deserves nothing but 1 (actually zero). In this case, it does not matter whether they did so or not.

    • 1
      Inaccurate feedback Rate your review 2
      +2
      0
      Ease of use of the service
      20%
      Reliability
      20%
      Quality of service
      20%
      Support Service
      20%
      They refuse to serve clients from the Russian Federation

      Very long tried to transfer the domain in their system, and in the end they said they would not do anything at all, because I’m from Russia.

      Minuses
      • Tight support
      • Many nuances
      • Racists
    • 2.8
      Feedback approved for publication Rate your review 1
      +1
      0
      Ease of use of the service
      60%
      Reliability
      60%
      Quality of service
      60%
      Support Service
      40%
      Namecheap no longer works with users and employees from Russia

      I worked at Namecheap for 8 years (from 2014 to 2022). Namecheap has several offices in Ukraine. In 2014, the company positioned itself as completely apolitical, it was forbidden at work to discuss politics in any way. In 2022 the company suddenly became 100% politicized and became support the policy… Read more

    • 1
      Rate your review 2
      +2
      0
      Ease of use of the service
      20%
      Reliability
      20%
      Quality of service
      20%
      Support Service
      20%
      Nazis

      Blocked by nationality

    • 2
      Rate your review 3
      +4
      0
      Ease of use of the service
      20%
      Reliability
      20%
      Quality of service
      20%
      Support Service
      100%
      Common thieves

      Under the guise of their political position, they kicked out all users who are on the territory of the Russian Federation. Even those who do not agree with the current situation. The money is not returned. They just found a good excuse to free up capacity and resell it to others.

      Minuses
      • Inadequate
      • steal
      • Qan Nae Alexander 13 April 2022 in 03:19
        Rate your response 0
        3

        Why lie like that. I heard about this registrar for a long time. Kept domain names on OVH. In the current situation in the country it is not possible to pay them, so transferred my domains to Namecheap. The reason was that I do not want to host in Russia. Registered an account without problems on 20.02.2022 and still It works without any problems. After getting to know these guys better, I concluded that OVH is not even close in its functionality. If anyone is thinking of If you use Namecheap, keep in mind that you can only pay with cryptocurrency. In my case, I use bitcoin. Russian cards for payments do not work.

    • 1
      Rate your review 2
      +2
      0
      Ease of use of the service
      20%
      Reliability
      20%
      Quality of service
      20%
      Support Service
      20%
      Act of looting

      An act of looting by Western colleagues. Breaking the arrangement. We will remember this.

    • 1.8
      Rate your review 0
      0
      0
      Ease of use of the service
      20%
      Reliability
      20%
      Quality of service
      20%
      Support Service
      80%
      Act of looting

      I paid for the domain for two years, but yesterday I received a letter "Termination of services in Russia…" had to quickly find where to transfer the domain. Zone is quite rare, not all companies are working with it, and the cost of the transfer was not small.

      Positive
      • low price
      Minuses
      • inadequate leadership
      • inability to use from Russia
      • discrimination based on nationality
    • 1
      Rate your review 0
      +2
      0
      Ease of use of the service
      20%
      Reliability
      20%
      Quality of service
      20%
      Support Service
      20%
      Well, the cherry on the cake is "Important: Termination of services in Russia"

      Они разослали письма, в которых оповещают о прекращении обслуживания Россиян с 6 Марта.

      "Dear ….,
      Unfortunately, due to the Russian regime’s war crimes and human rights violations in Ukraine, we will no longer be providing services to users registered in Russia. While we sympathize that this… Read more

      Minuses
      • Discrimination based on nationality
    • 4.3
      Rate your review 0
      0
      0
      Ease of use of the service
      80%
      Reliability
      80%
      Quality of service
      80%
      Support Service
      100%
      Mid-level company

      For the money they charge, it’ll do. The support service works. But, there are a lot of people with Ukrainian or Russian names and surnames. The level of knowledge is not high. Often passed on to another specialist. Do not always solve the problem. But problems such as connecting domains, Certificates… Read more

      Positive
      • Not expensive
      Minuses
      • There are timeouts
    • 4.5
      Rate your review 0
      0
      0
      Ease of use of the service
      80%
      Reliability
      100%
      Quality of service
      80%
      Support Service
      100%
      Namecheap is a well-known domain name registrar...

      Namecheap is a well-known domain name registrar and hosting provider. The service operates mainly in the English-speaking segment and reviews on his work is also most of all in English. There are almost no complaints about the company’s work. Many webmasters praise the convenient rates with with an optimal… Read more

    • 1
      Rate your review 1
      -2
      0
      Ease of use of the service
      20%
      Reliability
      20%
      Quality of service
      20%
      Support Service
      20%
      namecheap.com - associated with Schumeria, there is...

      namecheap.com – associated with Schumeria, there is also technical support, as is clear where the state of Ukraine and its inhabitants, there is a divorce (so yes, it is a divorce) – They discriminate against users from Russia, brazenly stealing domains if someone likes them – just announce that the… Read more

    • 1
      Rate your review 0
      -2
      0
      Ease of use of the service
      20%
      Reliability
      20%
      Quality of service
      20%
      Support Service
      20%
      I had no business with this company

      I had no business with this company, but it started charging my debit card for hosting, but not once a month, but three. Scammers

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