Renogy

Renogy is an online store where it’s easy to purchase solar-powered systems. These can be installed on the roof of a house, an electric car, a boat, and so on. Autonomous power sources help save on electricity bills and also recharge transportation during outdoor trips. Renogy has been operating since 2010, serving customers from more than 30 countries, with manufacturing facilities in China, the USA, Japan, the Philippines, and Thailand. It combines innovation, openness, and respect for users. In our review, we will examine what the renogy.com online store offers and find out if this project is just another scam in the network.

 

 

Why Renogy?

The renogy.com website is well-structured and available in 4 languages: English, German, Japanese, and Korean. The online store is aimed at audiences from the USA, Europe, and Asia. The company has 18 warehouses and logistics centers in different countries, as well as customer service networks in the Philippines, China, America, and Japan. Advantages of the renogy.com online store:

• a vast selection of solar panels, autonomous power sources;
• development of custom solutions for automotive power supply;
• assembly of panels from its own production for various locations;
• convenient mobile app Renogy DC HOME;
• fast processing and delivery of orders across the USA, Europe, and Asia;
• convenient payment methods in the user account.

Since 2019, Renogy has been a supplier of individual automotive power solutions for such well-known electric vehicle manufacturers as America Sol Group, Forest River, Maxus, Uton, and Chery. Currently, the project has more than 100 patented inventions, and Renogy’s management still values honest, transparent business practices and maintaining organizational flexibility.

 

What can you buy at Renogy?

At renogy.com, you can buy:

• Solar systems. From the Starter series to the Premium series for motorhomes/vans/marine vessels. The Starter series includes solar modules, charge controllers, cables, and mounting material. The Premium series contains a Bluetooth module. You can also choose a battery or inverter.
• Universal energy storage system.
• Solar panels. There are both monocrystalline and polycrystalline models. They combine weather resistance and waterproofing. Monocrystalline panels are an excellent choice if you have limited roof space.
• Solar batteries. Lithium batteries at 12, 24, and 48 V. All models come with a 5-year warranty.
• Chargers. These are charge amplifiers at 20A, 30A, 40A, 50A, and 60A. Compatible with AGM, gel, lithium batteries. Suitable for motorhomes, boat cabins, etc.
• Energy consumption monitoring. Round-the-clock analysis of energy consumption on multiple devices, built-in RV level sensor, possibility to connect smart home automation accessories.
• Charge controllers.
• Accessories – wires, brackets, etc.
• Portable equipment: power stations, refrigerators, chargers, air conditioners.

 

 

How to find the right product on renogy.com?

Finding a product on renogy.com is easy. All items are located in the “Shop/Products” section, conveniently divided into categories. There is also an “Applications” section, which presents solutions for the installation location of solar systems – trailers, homes, marine vessels, etc. If you already know which product you need, use the search bar. The “search” icon is located in the top right corner of the site.

Product Card

Each product card provides a full description of the product, its features, and technical specifications. Here you can select the quantity of items, as well as leave a review or read comments from other buyers. The card indicates the price, return and refund conditions, and presents recommended products in addition to your order.

 

 

How to Place an Order on Renogy?

To place an order, registration is required. Then add the necessary items to the cart and submit the order. After registration, access to pleasant bonuses becomes available.

How to Register on the renogy.com Website?

To register on the renogy.com website, click on the person icon in the top right corner of the site. In the opened form, enter your email address and password. You can also sign in through your Google or Facebook account.

Personal Account

In the personal account, it is convenient to store order history, quickly pay for purchases, and track your orders. After registration, the bonus program becomes available in the personal account.

How to Place an Order?

To place an order, enter the product card on the website and add it to the cart. Fill in the required information in the form. Then choose a convenient payment and delivery method.

Additional Features

Additional services at Renogy include:

• Newsletter subscription. Subscribe to company news to be the first to learn about special offers, discounts, and company events. The subscription form is located at the bottom of the main page of the website.
• Authenticity guarantees. Renogy management promises that the buyer receives original products with a 5-year warranty period. Some items come with a 10-year warranty.
• Blog. Interesting articles about autonomous power sources are published in the blog. Here you can learn everything, down to how to install solar panels on a van yourself.
• Forum. On the forum, you can communicate with other users and learn about their experiences with purchases at the renogy.com online store.
• Training center. If you are just starting your journey into the world of solar energy or want to get a clear understanding of how a solar system works, this section will help you. Thematic articles and interviews with other Renogy buyers are presented here.

 

Mobile Application

Renogy has a convenient mobile application Renogy DC HOME for iOS and Android. The application is easy to install on your phone. You can place orders at any convenient time and place, for example, during a trip or on the way to work.

 

Payment and Delivery at Renogy

Renogy management offers convenient payment and delivery methods for products.

How to Pay for an Order?

You can pay for your order online in your personal account with a Visa/MC bank card or through payment systems American Express, JCB, PayPal, Discover.

Delivery Methods

Delivery in the USA takes from 3 to 5 business days, for international orders – up to 7 days. Delivery to remote areas may require additional costs ranging from $50 to $280. There is delivery by courier or transport companies in the USA, Europe, and Asia.

Return Methods

AGM and gel batteries are not eligible for return or exchange within 30 days. However, lithium batteries have a 7-day period in which they can be exchanged or returned to the store. Chargers and other related products can be returned within 30 days of purchase. To do this, send an email to customer support and describe the problem, provide a photo or video of the defective product.

 

Renogy Bonuses

Renogy offers special offers, a 5% discount on the first order, free shipping, and a referral program.

Special Offers

Renogy regularly holds promotions, where you can buy products with discounts of up to 50%. Some items have discounts of up to $300. Information about discounts can be found on the main page of the renogy.com website, in the catalog categories, as well as by email when subscribing to the company’s newsletter.

 

5% Discount on the First Order

All new Renogy store customers can receive a 5% discount. The discount is given only once for the first order.

Free Shipping

When ordering over 200 euros, delivery is free. The offer is valid for buyers from European countries.

Referral Program

Share and promote your favorite Renogy products online using a special partner link. Earn 6% commission on your referrals’ purchase amounts.

 

Complaints About Renogy

Customers of the renogy.com store write that autonomous power sources work without failures. The products fully satisfy them. Everything comes in a set. There is no need to separately reorder anything, except what is already in the package. The support service responds quickly and will solve any problem. Some even suggest giving a raise to the support specialists.

 

There are complaints about the complexity of the return process. It is easy to place an order and receive it, but returning unsuitable or defective goods is quite difficult. However, such reviews do not go unanswered, the support service apologizes and promises to solve the problem. Returns are paid, the buyer pays for the return shipping, not the company.

 

Regulatory Authorities

Renogy is registered in Canada, at 5050 S Archibald Ave, Ontario, CA 91762. The products are sold in many countries, including Canada, North America, Europe, and Japan. The company’s activities are regulated by Canadian legislation.

Renogy.com User Agreement

The renogy.com website provides information about returns and exchanges of goods, as well as privacy policy. However, the user agreement is not provided. Presumably, the offer can be requested from customer support after registration and adding items to the cart.

Support Service

You can contact the support service in the following ways:

• by phone: +1 (909) 287 7111 (from 6:00 to 17:00 Pacific Time on weekdays);
• through the feedback form or online chat on the website.

 

Is Renogy a Scam?

Renogy offers real products, does not hide its location, and there are plenty of reviews about this company online. On the renogy.com website, also read customer reviews, each item has comments from real customers. This project cannot be called a scam by scammers, as evidenced by the positive reviews from customers.

Renogy’s activities are regulated by Canadian legislation. Applications are processed quickly, within 24 hours on weekdays and 48 hours on weekends. Orders are delivered by courier service or transport companies in the USA, European countries, and Asia. When ordering over 200 euros, shipments are delivered to Europe for free. But in case of return, the cost of delivery is paid by the buyer.

 

Conclusion

Renogy is a reliable online store for solar panels and autonomous power sources, which can be purchased with discounts of up to 50%. A 5% discount is available for the first order, which becomes available after the buyer registers on the renogy.com website. Judging by the reviews, many people like to place orders in this online store. Customers note the quality of the goods, fast delivery, and efficiency of the company’s employees. There are complaints about problems with returning goods, but the support service promises to solve this problem.

If you have already used Renogy’s services, leave your reviews under our review. This will help other readers to evaluate the store’s offers and understand if it suits them.