Reviews about Rent a Car

Dear Svetlana, Thank you for your sincere comments. Our deadline for returning the damage amount is 30 days. This process is a bit bureaucratic, as we need all the documents signed by the agency and also by the client. We are glad that you were finally able to get the amount back on your card. Ag… Read more

Dear customer, We are sorry for the delay. Unfortunately, Discover Cars cannot be held responsible for customer or airline delays. In these cases, we always recommend that you file a complaint directly with the responsible company. However, we would like to compensate you for this situation, know… Read more

Dear customer, We are sorry for the delay. Unfortunately, Discover Cars cannot be held responsible for customer or airline delays. In these cases, we always recommend that you file a complaint directly with the responsible company. However, we would like to compensate you for this situation, know… Read more

Thieves and scammers. I would advise anyone interested in renting a car to avoid this pseudo company from afar. Read more

Everything is fine till everything going well... if there is any problem with app and rental and You are for example at the airport they will not take responsibility and ask You to write claim on email becouse they don't take claims by phone. After e mail them You will receive that it will take 5-28… Read more

TERRIBLE customer support. Rented a car using their website. Using Autounion. I needed help communicating with the local agency of Autounion about getting a printed refund of the deposit. since I don't have a local SIM. You will get automatically responded only from customer support. They wil… Read more

I rented a car in Yerevan for a week, and recently, I rented an SUV in Phuket through the same rental service. The prices were reasonable, and what made the process even more convenient was the fact that the owners themselves provided real-time offers. I chose to rent a car with the option of no dep… Read more

Hello Impossible to file a cancellation on their site as it claims despite the fact that I could not produce a document to recover the car at Avis. Because it was not mentioned on the discovercar website that a proof of residence was required. The company Avis explained me that it was in their cond… Read more

The service positions itself as an "aggregator, offering cars of private adequate owners". We rented a Hyundai Solaris from 1 to 10 September 2022 in Tbilisi. The car was brought and picked up there (for a small additional fee), where we asked for it and where we left it accordingly. At We… Read more

They have done the same to us and ripped as off taking out money. Terrible company. Do not use such a scam. Read more

This company will totally rip you off and take your money. They blame their agent for charging them and they just steal your money in the daylight. They do not care about anything you have to say! Read more

Bei Discovercars ist Vorsicht geboten, denn wie alle Verleih-Websites behaupten sie, den Vorschuss bei Stornierung < 48 Stunden zurückzuzahlen. In Wirklichkeit wird Ihnen jedoch ein Gutschein über den abgebuchten Betrag ausgestellt und nicht wie üblich eine Rückerstattung auf das verwendete Zahl… Read more

Everything went smoothly. I paid part of it at first, the card went through, then I asked to pay the rest of it, so I wouldn't have to carry a lot of cash. The owner is great, delivery was free, and the car was fast. Read more

Recently I left a review about almost losing the deposit written off for the failed car rental in Belgrade. I am glad to inform you that after three months of correspondence with the service the money has been returned to me today, thank you for that. I hope and wish that the problems of other user… Read more

I would like to add my own feedback. After persistently pouring letters to the company Discavercars, they studied our claim in more detail, contacted the supplier of the machines, found out all the circumstances and returned us the full amount of rent. So it's not all bad with them, as far as being… Read more

Run away from this unpleasant and dishonest rental company. We had rented a 4X4 supposedly "guaranteed" and in fact we had a classic car with 105000 kms on the odometer, for the equivalent at Hertz or Avis, we would have paid 100 € less!!! No gesture to compensate us, when returning it was missing a… Read more

We rented a car in Phuket for 3 days. The car arrived an hour later than the scheduled time. They took a deposit of 5,000 baht and didn't give us any documents. At We were told that the car wash after renting the car is paid by the client, only if the car is dirty, a lot of sand. In fact, we gave th… Read more

This is a horrible intermediary company, acting dishonestly with their customers! They screwed us in a foreign country without a car and without the possibility of renting something More, since the entire car rental budget had already been spent. We paid Discovercars in advance to rent a car in Mex… Read more

Be very careful. Economy Bookings car rental company is a company of scammers and thieves. We paid for a car, which we were supposed to take over at the airport in Georgia. The car was not. As a result, we had to rent a car on the spot from a private person for a much higher price. We were not … Read more

Extremely do not recommend using this "service". Everything looks like I lost more than 500 euros. On 25.01.2023 I was denied the lease The car in the Europcar office in Belgrade, referring to the fact that the presented bank card is a debit card, not a credit card, and I was offered to… Read more

Very much I do not recommend to contact with this service, as you risk losing money. I paid a deposit of 500 euros for the rental service Europecar in Belgrade. On January 25, 2023, I was denied a rental car in the office of Europcar, referring to the fact that the bank card is a debit card and … Read more

We rented a car for 1 week but we arrived 5 and a half hours late to pick it up even though it was within office hours. The surprise is that they refused to deliver it because of the delay, losing the 7 days paid and having to book them again for another 7 days. We complained at the TFN airport and … Read more

Don't mess with it. Read more

DO NOT RENT FROM THEM! SCAM! We picked up a car from them in Houston and they tried to tell us we didn’t give them our car insurance info and charged us an extra $200. Do yourself a favor and rent from a more reputable company. Horrible customer service, they will not allow you to talk to someone an… Read more

So you booked on trip.com and then asked the airline for a refund? Read more

I rented a car from this company the price was quoted in $ 300 $ deposit was left at the calculation of the return of the deposit was cheated by about 50 - 70 $ difference do not recommend terribly Had a long correspondence that led to nothing Read more

When paying by card, it is not possible in Poland to take an invoice for a company even though they ask for such data. This remark is not written anywhere in the terms and conditions. Sitting all day on the chat room and trying to talk to the staff had no effect. Read more

Reservation number DC-2895394 Read more

The reservation number is B87526463. This company scams people by offering them vehicles with basic coverage, but at the time of pickup such coverage does not exist, so you will have to pay for it again. I have the screenshot of the offer and the copy of the voucher proving it. I have called them a… Read more

In Valery's estimation, we regret this misunderstanding. Every time a customer cancels a reservation on the site, the system refunds the amount in the form of credit. When the customer wants to restore the value of the card, they will have to send us a message or call us locally. We were able to … Read more

According to Loki Floki's estimates, we regret this misunderstanding. Every time a customer cancels a reservation on the site, the system refunds the amount of as a credit. When the customer wants to restore the value of the card, they will have to send us a message or call us locally. We We want… Read more

Dear Madina! Thank you very much for this sincere comment. We choose our suppliers carefully to treat our customers well, and I can see from your post that we are making the right choice. We thank you again for this message and hope to see you again next time you book a rental car. Bruno Ferna… Read more

According to estimates by Bauirzhan K, We apologize for the inconvenience. Could not find your reservation with the number entered, we would like to investigate your case and Find out what happened when the vehicle was picked up. These situations are rare, and our vendors usually don't allow simi… Read more

According to estimates by Bauirzhan K, We apologize for the inconvenience. Could not find your reservation with the number entered, we would like to investigate your case and Find out what happened when the vehicle was picked up. These situations are rare, and our vendors usually don't allow simi… Read more

Dear Natalia Kazachenko, we very much regret this fact when we receive the vehicle. In order for our guarantee to be accepted, the main driver must have a credit card in your name with a deposit limit, this information is listed on the voucher and is available until the reservation is completed i… Read more

Dear Jens, We are very sorry for the delay in your booking. Our providers have a grace period of up to 1 hour, after which the reservation will be cancelled. This information was stated in the rental conditions before the booking was completed, and later also on the voucher. You have paid the ful… Read more

Appreciated Valerija, We are sorry for this misunderstanding. Every time the customer cancels on the website, the system returns the amount as a credit. If the customer wants to get back the value of the card, he has to send us a message or call us on the local line. We were able to find your res… Read more

Appreciated Loki Floki, We are sorry for this misunderstanding. Every time the customer cancels on the website, the system returns the amount as a credit. If the customer wants to get back the value of the card, he has to send us a message or call us on the local line. We would like to help you a… Read more

Estimated Valeriia Kotliar, We regret this misunderstanding. Every time the customer cancels on the site, the system returns the amount as a credit. When the customer wants to get the value back, he will have to send us a message or call us on the local line. We were able to find your reservation… Read more

Dear Customer, We apologize for the inconvenience. Our dedicated returns department is very reputable and we never refund less than the agreed amount. Our comprehensive coverage is very broad and provides vehicle protection. We would like to help you, but to do so we need your DC reservation number… Read more

Dear Madina, Thank you very much for this sincere comment. We choose our suppliers carefully so that they treat our customers wonderfully and I can see from your post that we make the right choices. Thank you again for this message and we hope to see you again on your next car rental booking. … Read more

Appreciated Bauiržan K, We apologize for this inconvenience. It was not possible to make your reservation with this entered number to find, we would like to investigate your case and what happened when the vehicle was picked up. This kind of situation is not common and our suppliers generally do … Read more

Dear Natalyya Kazačenko, We are very sorry for this fact when picking up the vehicle. In order for our guarantees to be accepted, the main driver must have a credit card in his name with the deposit limit. This information is on the voucher and is available in the rental conditions before complet… Read more

Dear Jens, We are very sorry for the delay of your reservation. Our providers have a grace period of up to 1 hour, after which the reservation will be cancelled. This information was written in the rental terms and conditions before finalizing the reservation and later on the voucher as well. You p… Read more

Estimated Loki Floki, We regret this misunderstanding. Every time the customer cancels on the site, the system returns the amount as a credit. When the customer wants to recover the value of the card, he will have to send us a message or call us on the local line. We were able to find your reserv… Read more

Dear customer, We apologize for the inconvenience. Our dedicated returns department works very hard and we never refund less than the agreed amount. Our comprehensive coverage is very broad and offers vehicle protection. We want to help you, but to do so we need your DC xxxxx reservation number. … Read more

Dear Madina, Thank you very much for your sincere comment. We carefully select our suppliers to treat our customers well, and I can see from your message that we are making the right choices. We thank you again for this message and hope to see you next time you book a rental car. Bruno Fernand… Read more

Estimated Bauiržan K, we are sorry for the inconvenience. It was not possible to find your reservation with this number, we are sorry for the inconvenience. would like to review your case and investigate what happened when you picked up your vehicle. This type of situation is not common and our sup… Read more

Dear Natalyya Kazačenko, we are very sorry for this fact when picking up the vehicle. In order for our guarantees to be accepted, the main driver must have a credit card in their name with the limit of the deposit, this information is on the voucher and is available before finalizing the reservatio… Read more

Dear Jens, We are very sorry for the delay of your reservation. Our providers have a grace period of up to 1 hour, after which the reservation will be cancelled. This information was written in the rental conditions before finalizing the reservation and later also on the voucher. You paid the total… Read more