In Valery's estimation, we regret this misunderstanding
In Valery’s estimation,
we regret this misunderstanding. Every time a customer cancels a reservation on the site, the system refunds the amount in the form of credit. When the customer wants to restore the value of the card, they will have to send us a message or call us locally. We were able to find your reservation by your name, and I see that our refund department was able to refund your card. If you still have questions, email us at [email protected] and we’ll be happy to help. Thank you for your message.
Bruno Fernandes
Community Marketing Manager
More honest opinions from real people about the company Discover Cars
Anonymous user2 years ago
1.3
Rate your review0
0
0
dépot de garantie non remboursé
i rented a car in august 2023.my security deposit was taken and to this day, two and a half months later, i still haven't been credited.discover cars is not giving me any clear answers!!!!
Aadil Pratap2 years ago
1
Rate your review0
0
0
NO CONTRATÉIS CON DISCOVERCARS
Hemos tenido una experiencia nefasta con DISCOVERCARS. Hicimos una reserva en Mayo en DISCOVERCARS para coger coche en Bérgamo y usarlo durante 9 días, para dejarlo en Venecia, del 14 al 23 de Agosto. Nuestra sorpresa fue que al llegar allí no teníamos nuestro coche con Italyrent, que es una de las compañías... Read more
Danil Kolishev3 years ago
1
Rate your review0
0
0
Attention !!!!
Avoid !!!
Rental made on their site, deposit paid, rental not honored on arrival.
No possibility of a refund.
Dishonest website and rental agency in Italy " Suprice" " Atone"
In Valery's estimation, we regret this misunderstanding
In Valery’s estimation,
we regret this misunderstanding. Every time a customer cancels a reservation on the site, the system refunds the amount in the form of credit. When the customer wants to restore the value of the card, they will have to send us a message or call us locally. We were able to find your reservation by your name, and I see that our refund department was able to refund your card. If you still have questions, email us at [email protected] and we’ll be happy to help. Thank you for your message.
Bruno Fernandes
Community Marketing Manager