Reviews about Rent a Car

Don't mess with it. Read more

DO NOT RENT FROM THEM! SCAM! We picked up a car from them in Houston and they tried to tell us we didn’t give them our car insurance info and charged us an extra $200. Do yourself a favor and rent from a more reputable company. Horrible customer service, they will not allow you to talk to someone an… Read more

So you booked on trip.com and then asked the airline for a refund? Read more

I rented a car from this company the price was quoted in $ 300 $ deposit was left at the calculation of the return of the deposit was cheated by about 50 - 70 $ difference do not recommend terribly Had a long correspondence that led to nothing Read more

When paying by card, it is not possible in Poland to take an invoice for a company even though they ask for such data. This remark is not written anywhere in the terms and conditions. Sitting all day on the chat room and trying to talk to the staff had no effect. Read more

Reservation number DC-2895394 Read more

The reservation number is B87526463. This company scams people by offering them vehicles with basic coverage, but at the time of pickup such coverage does not exist, so you will have to pay for it again. I have the screenshot of the offer and the copy of the voucher proving it. I have called them a… Read more

In Valery's estimation, we regret this misunderstanding. Every time a customer cancels a reservation on the site, the system refunds the amount in the form of credit. When the customer wants to restore the value of the card, they will have to send us a message or call us locally. We were able to … Read more

According to Loki Floki's estimates, we regret this misunderstanding. Every time a customer cancels a reservation on the site, the system refunds the amount of as a credit. When the customer wants to restore the value of the card, they will have to send us a message or call us locally. We We want… Read more

Dear Madina! Thank you very much for this sincere comment. We choose our suppliers carefully to treat our customers well, and I can see from your post that we are making the right choice. We thank you again for this message and hope to see you again next time you book a rental car. Bruno Ferna… Read more

According to estimates by Bauirzhan K, We apologize for the inconvenience. Could not find your reservation with the number entered, we would like to investigate your case and Find out what happened when the vehicle was picked up. These situations are rare, and our vendors usually don't allow simi… Read more

According to estimates by Bauirzhan K, We apologize for the inconvenience. Could not find your reservation with the number entered, we would like to investigate your case and Find out what happened when the vehicle was picked up. These situations are rare, and our vendors usually don't allow simi… Read more

Dear Natalia Kazachenko, we very much regret this fact when we receive the vehicle. In order for our guarantee to be accepted, the main driver must have a credit card in your name with a deposit limit, this information is listed on the voucher and is available until the reservation is completed i… Read more

Dear Jens, We are very sorry for the delay in your booking. Our providers have a grace period of up to 1 hour, after which the reservation will be cancelled. This information was stated in the rental conditions before the booking was completed, and later also on the voucher. You have paid the ful… Read more

Appreciated Valerija, We are sorry for this misunderstanding. Every time the customer cancels on the website, the system returns the amount as a credit. If the customer wants to get back the value of the card, he has to send us a message or call us on the local line. We were able to find your res… Read more

Appreciated Loki Floki, We are sorry for this misunderstanding. Every time the customer cancels on the website, the system returns the amount as a credit. If the customer wants to get back the value of the card, he has to send us a message or call us on the local line. We would like to help you a… Read more

Estimated Valeriia Kotliar, We regret this misunderstanding. Every time the customer cancels on the site, the system returns the amount as a credit. When the customer wants to get the value back, he will have to send us a message or call us on the local line. We were able to find your reservation… Read more

Dear Customer, We apologize for the inconvenience. Our dedicated returns department is very reputable and we never refund less than the agreed amount. Our comprehensive coverage is very broad and provides vehicle protection. We would like to help you, but to do so we need your DC reservation number… Read more

Dear Madina, Thank you very much for this sincere comment. We choose our suppliers carefully so that they treat our customers wonderfully and I can see from your post that we make the right choices. Thank you again for this message and we hope to see you again on your next car rental booking. … Read more

Appreciated Bauiržan K, We apologize for this inconvenience. It was not possible to make your reservation with this entered number to find, we would like to investigate your case and what happened when the vehicle was picked up. This kind of situation is not common and our suppliers generally do … Read more

Dear Natalyya Kazačenko, We are very sorry for this fact when picking up the vehicle. In order for our guarantees to be accepted, the main driver must have a credit card in his name with the deposit limit. This information is on the voucher and is available in the rental conditions before complet… Read more

Dear Jens, We are very sorry for the delay of your reservation. Our providers have a grace period of up to 1 hour, after which the reservation will be cancelled. This information was written in the rental terms and conditions before finalizing the reservation and later on the voucher as well. You p… Read more

Estimated Loki Floki, We regret this misunderstanding. Every time the customer cancels on the site, the system returns the amount as a credit. When the customer wants to recover the value of the card, he will have to send us a message or call us on the local line. We were able to find your reserv… Read more

Dear customer, We apologize for the inconvenience. Our dedicated returns department works very hard and we never refund less than the agreed amount. Our comprehensive coverage is very broad and offers vehicle protection. We want to help you, but to do so we need your DC xxxxx reservation number. … Read more

Dear Madina, Thank you very much for your sincere comment. We carefully select our suppliers to treat our customers well, and I can see from your message that we are making the right choices. We thank you again for this message and hope to see you next time you book a rental car. Bruno Fernand… Read more

Estimated Bauiržan K, we are sorry for the inconvenience. It was not possible to find your reservation with this number, we are sorry for the inconvenience. would like to review your case and investigate what happened when you picked up your vehicle. This type of situation is not common and our sup… Read more

Dear Natalyya Kazačenko, we are very sorry for this fact when picking up the vehicle. In order for our guarantees to be accepted, the main driver must have a credit card in their name with the limit of the deposit, this information is on the voucher and is available before finalizing the reservatio… Read more

Dear Jens, We are very sorry for the delay of your reservation. Our providers have a grace period of up to 1 hour, after which the reservation will be cancelled. This information was written in the rental conditions before finalizing the reservation and later also on the voucher. You paid the total… Read more

I booked a car with DiscoverCars several months before the start of my trip. The rental period of the car was 57 days (total cost: 2236,22 €). I was unfortunately late on the day of the car pickup (about 8 hours). The car rental company tried to call me. Unfortunately, this was not possible because … Read more

When you look for a reservation they put a very good price if you make DIAMOND, when you do (it costs approx 75€) the prices change being much more expensive. It has happened to me with all types of reservations. I attach screenshots for you to compare; the bookings I attach are at the same time and… Read more

To flee !!!!! I booked a car and paid in advance and the day of the pick up the rental company never bothered to answer our messages and calls, we had to leave by cab, this has spoiled our trip of only 5 days because 1 day was lost. Of course no refund for the first day because we did not show up a… Read more

Rather pay a few euros more and book directly with the airline before one is ripped off so. After death open ticket confirmed by email, then re-booked with the excuse that the flight is fully booked until at some point a refund was promised, but this was not refunded. After 224 emails and a year bac… Read more

Took the car to GOA, after we turned it in we get a photo with damage to the rear bumper, small 2 lines (about 3-5 cm). Maybe we, maybe they did. scratched, dunno. Take a photo after handing over the car, and especially from a lower angle. We just took a picture from above. and you can't see the are… Read more

Terrible company!!! Paid in full for the car with full insurance in advance, on purpose, so as not to pay anything on the spot. In fact, when we came To get the car we were forced to pay another deposit for the fuel surcharge on the card. The only card we had was not accepted by the renter! We are D… Read more

Actually we took a good feedback from our blogger @Karolina_K and rented a car from 14 to 18 August. The friendly guys gave us a Skoda and we joyfully drove to the village of Svetly. The happiness was short-lived, about 30 minutes after the trip it began to unbearably stink of exhaust gas, I had to … Read more

Do not book with this company. Not only will you encounter incompetent managers, but, like me, you won't be able to get money for a flight that was cancelled by the airline, for example. They really screw you out of money. Read more

Our flight was delayed at the airport several times, eventually the flight was cancelled and it was not possible to show up on time. I was not able to show up on time. listed! The rental was booked through them with SIXT. I had been in contact with SIXT several times before the flight - our reservat… Read more

I bought two tickets Order R32544917239 through the official website of the carrier, the flight was canceled, the airline...they refunded the money immediately. and said that trip com for the second ticket has not even made a request for a refund! Trip com does not think even after 1.5 months... t… Read more

In February 2022 I booked a car in Antalya for July 2022 for $1,000 for 2 weeks, $200 prepayment. and then in April I got an email that there was an error in system and this car is not available. now the price of this car is already 1900$. i asked about my $200 advance, they said they don't know any… Read more

I bought a ticket Yerevan - Moscow, on flight Fly One 3F325 19.12.2021 in trip.com. Flight cancelled. The same day through the application made a refund request funds. There was no answer. In response to calls in January I got the following reply: "The request to cancel the reservation was pro… Read more

Similar story! As I saw in the confirmation of booking a deposit of 1400 euros, I decided to refuse - the cancellation is free! As a result i got $73 on my account! Why do I need it if I don't like the amount of deposit? Read more

It was the first time we had used our services and we read all the reviews and warnings carefully. We booked at the airport in Abu Dhabi with a small advance payment. We took full insurance. Offered a free upgrade to a slightly higher class. Everything was clear and when we turned the car in. Today,… Read more

I rented a car at Riga airport. Reservation, confirmation, pickup of the car went without any problems. During the rental, the car received a minor The damage during the parking lot was not my fault. Since I did not purchase full coverage from the landlord (my huge mistake, don't repeat that), but f… Read more

I found a flight on skyscanner and chose Trip.com to buy it. The ticket was Air Arabia from India to Moscow via the Emirates, sold without baggage. After I decided to add my luggage, but I couldn't find my ticket on the AC site (the system couldn't find my ticket using my reservation number). I con… Read more

The service is good as long as there are no complications for the client. For example, I booked a car in Yerevan through the app qeeq. Arrived at the appointed time to get a car to the airport. The company Herz. As a result, there is no office at the airport (although the website qeeq is), when I ca… Read more

We took a car through them in Thailand in 2020, with full insurance. The insurance came in handy, we paid our own money in Thailand and did all the paperwork, They promised to return the money, but they did not, and wrote out a voucher, which in the future, as it turned out, can not be spent on a ne… Read more

Watch out!!! Watch out!!! Scammers!!! I don't know how I ever rented through their service. When I had to cancel the reservation (while respecting the terms of the free cancellation), the money goes to the deposit and is not returned. Where it is this deposit, you personally do not see, there is no… Read more

Hello! My wife and I do not understand your silence on several letters sent to your customer support center! You have sent us WITHOUT OUR AGREEMENT and WEDOM in Frankfurt, not in the central office that we asked you for) of your company, but in a completely different The place, which is (look … Read more

I booked on October 14, 2021 (reservation number B27638402) a car in Lisbon, Portugal from October 19, 2021 to October 27, 2021. They confirmed my reservation and charged me 93.29 Euro. In the end, there is no booking and no refund. No answer to my letters. BEWARE - THESE ARE CROOKS!!!! Read more

I booked a car on EconomyBookings for 6 days in Turkey (Marmaris) from September 12 to 18, 2021. I have chosen a Fiat Egea from Nissa car rental. The cost was 201 euros. it turns out 33.5 euros per day. Not expensive! (In Crete and Cyprus, I paid 35 euros a day). Out of that 24,66 euros I prepaid fo… Read more