We are sorry for this misunderstanding. Every time the customer cancels on the website, the system returns the amount as a credit. If the customer wants to get back the value of the card, he has to send us a message or call us on the local line. We would like to help you and refund the amount paid on our website, but for that we need your reservation number, DC xxxxxxx, because we could not find your reservation with your name. Thank you for your message and we are waiting for your email.
Bruno Fernandes
Community Marketing Manager
More honest opinions from real people about the company Discover Cars
Anonymous user2 years ago
1.3
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dépot de garantie non remboursé
i rented a car in august 2023.my security deposit was taken and to this day, two and a half months later, i still haven't been credited.discover cars is not giving me any clear answers!!!!
Aadil Pratap2 years ago
1
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NO CONTRATÉIS CON DISCOVERCARS
Hemos tenido una experiencia nefasta con DISCOVERCARS. Hicimos una reserva en Mayo en DISCOVERCARS para coger coche en Bérgamo y usarlo durante 9 días, para dejarlo en Venecia, del 14 al 23 de Agosto. Nuestra sorpresa fue que al llegar allí no teníamos nuestro coche con Italyrent, que es una de las compañías... Read more
Danil Kolishev3 years ago
1
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Attention !!!!
Avoid !!!
Rental made on their site, deposit paid, rental not honored on arrival.
No possibility of a refund.
Dishonest website and rental agency in Italy " Suprice" " Atone"
Appreciated Loki Floki, We are sorry for...
Appreciated Loki Floki,
We are sorry for this misunderstanding. Every time the customer cancels on the website, the system returns the amount as a credit. If the customer wants to get back the value of the card, he has to send us a message or call us on the local line. We would like to help you and refund the amount paid on our website, but for that we need your reservation number, DC xxxxxxx, because we could not find your reservation with your name. Thank you for your message and we are waiting for your email.
Bruno Fernandes
Community Marketing Manager