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Tripster
Total reviews 16
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2.5
Unconfirmed company
tripster.ru
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  • Company Review Tripster
    • Year of use: 2022
    1.5
    Rate your review 0
    0
    Variety of tours
    40%
    Prices
    40%
    Quality of service
    20%
    Support Service
    20%

    Terrible service

    On 05/08/22, we had a sightseeing tour of the Hermitage. Plan was 2 hours, the result was 1 hour and 20 minutes, the guide Elena came 15 minutes later, the whole tour was rushing and yawning. She did not tell us a single interesting fact about the Hermitage, she simply showed us around the Hermitage and read us the inscriptions on the signs at the bottom of the exhibits (we could have done that by ourselves!!!). And this is an individual tour at a cost of 3000!!! I recommend the company to be more responsible in their hiring!

    Positive
    • No
    Minuses
    • The guide is not competent in questions about history.
    1 answer
    Reply to a review
    I don't recommend it
    • Tripster Team Luiza Biktimirova 12 September 2022 at 15:52
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      Hello!
      Indeed, the guide should be punctual, the duration should match the description, and the story should be fascinating. If this was not met, we would like to refund your money for the tour. We would appreciate it if you would send the details and order number to [email protected].
      Regards,
      Tripster Team

      Answer

More honest opinions from real people about the company Tripster

  • Reese 1 year ago
    5
    Rate your review 0
    0
    0

    Convenient service and great excursions

    I love traveling and discovering new places, and Tripster has been a godsend for me. It's easy to book a tour. Descriptions, information about Guide, cost, dates - everything is at your fingertips. And it's cool that you can discuss details and ask questions with the guide before you pay. Pre-pay... Read more
  • Anonymous user 2 years ago
    2
    Rate your review 2
    +1
    1

    I don't recommend getting involved

    I tried to register on the site and offer guide services with interesting programs. I was politely sent on an erotic journey, saying that we have too many guides. In other words, it's not the client who decides which guide and itinerary to choose, but the site imposes its own.
  • Anonymous user 2 years ago
    2.3
    Rate your review 0
    -1
    1

    Very bad customer service

    I wanted to go on a tour of the Lori region of Armenia with friends. Everyone recommended tripster to me. But unfortunately there are only a few towns and Lake Sevan, from the direction I was interested in. And I wanted a more extensive excursion and maybe even for two or three days. And of course through... Read more
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Reviews 1 • Complaints 0
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Company review statistics for Tripster
2.5
16 reviews
38%63%
Variety of tours
51%
Prices
54%
Quality of service
50%
Support Service
48%
The company in the ratings
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TTravel Booking
50/53
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