MacKeeper is this a scam? Review and Customers Reviews

MacKeeper – a company that created the first version of its antivirus in 2010. By 2015, it had already been downloaded 20 million times, and by 2021, 60 million users from 135 countries. Now the software is available in 19 languages. The fourth generation antivirus was a breakthrough. The company has developed online adware detection and introduced new security features. McKeiper has its own anti-malware lab. It conducts educational webinars and licenses educational institutions.

While previously the program had a bad reputation due to errors in virus detection, the situation has improved in recent years. This is evidenced by software updates, the inclusion of additional features, and positive feedback from users. Let’s find out how the antivirus works and whether MacKeeper is a scam? To do this, we have compiled a review of the company’s work, which we invite you to read.

 

Why MacKeeper

McKeeper is an antivirus whose new versions are constantly worked on by the company’s team of specialists. It has AppEsteem certification, which confirms the security of the program, AV-TEST and has been notarized by Apple. New features and extensions are regularly added to the software. Not only is it an antivirus, it also includes many tools to improve your Mac’s performance.

Benefits of McKeiper antivirus

Of the pluses of the software can be distinguished:

• malware detection rate is 99.7%;
• AppEsteem certification
• tracking data leakage;
• ad blocking;
• 24/7 support;
• many additional functions;
• 14-day refund;
• Availability of an affiliate program.

On the company’s website mackeeper.com. there is a description of all the tools, information about the tariff plans and their costs, a blog, a link to download the program, news and answers to users’ questions. An important section of the site is training. It contains materials on performance, troubleshooting Mac problems, security, privacy, usage recommendations, reviews, and industry news.

Types of antivirus

The company has one antivirus in its range, with new extensions and tools added regularly. The program offers protection against identity theft, storage cleanup and VPN. The program removes them as well as spyware or adware. A quick scan is available on demand. You can check any file or folder or run a full computer scan. McKeeper differs from other antiviruses with a built-in set of tools that keep your computer private and clean. Program features:

• Mac cleanup tool. Tool to automatically delete unnecessary files (cache, mail attachments, journal, files in the trash). Using duplicate search to delete identical files, leaving the originals unchanged.

• Uninstaller removes unused applications, plug-ins and browser extensions, remaining files.
• Memory and performance optimization tool. Automatic memory monitoring does not harm files. During the optimization process, users can choose what to run when the computer boots up. You can view input objects as an understandable list and disable autorun applications to increase loading speed. The program will also check for updates and patches for each of the applications.

• Memory Cleanup. A tool that frees RAM and terminates processes that overload the system. It helps speed up your computer and manages memory usage by showing how much is used or available. McKeeper finds the applications and processes that are consuming the most memory and closes them to improve performance.
• StopAd is an extension that blocks ads and popups. It also provides anti-tracking protection on the web, since many sites use tracking tools to collect data about user search queries and display ads based on that information.
• Adware removal is a 24/7 tracking feature that instantly removes adware. The tool destroys viruses, online ads, adware, restoring computer performance. If your browser has suspicious redirects, you can scan for adware. The tools prevent adware blocks from generating warnings. The uninstall feature is specifically designed to detect unwanted applications, keeping personal information safe.
• Search for duplicates – finding and removing similar photos.
• Entry objects – detect and shutdown programs that are turned on at computer startup.
• Personal data protection shows which passwords have been compromised. By changing them, you can protect personal information. In the ID Theft Guard tab, you can scan your email address. McKeeper will check it in e-mail databases stolen due to data leaks.
• Confidential VPN connection. When it’s enabled, you can’t trace where the data that users send is coming from. Data transmitted over Wi-Fi is encrypted, and the IP address and browsing history are hidden. VPN-client provides payment security, working like a tunnel between the user and the site, access to your favorite contact, opening blocked shows and games, hiding activities from the provider. All plans have unlimited VPN access.

• The update search shows a list of outdated applications and prompts you to download and install updates.

 

How do I buy MacKeeper antivirus?

To buy a license, go to the “Prices” section of the company’s website. Select the appropriate plan, enter your payment information and click Quick Activation. The price depends on the term for which the license is purchased and the number of devices. The company offers 3 pricing plans:

• For 12 months for 3 Macs + 1 additional license – 7.45 euros per month.
• For 12 months for 1 Mac + 1 additional license – 5.95 euros per month.
• For a month for 1 Mac – 10.95 euros per month.

Each package includes:

• A free device checkup. The company’s technical expert will check the condition of your Mac and tell you what’s causing the problems.
• The new “Find Duplicates” cleaning function. It detects similar photos and allows you to delete them from your PC.

The cost of the program is higher than the price of similar software from other manufacturers. But McKeeper is supplemented with a set of important tools, which in the case of other anti-viruses must be purchased separately. There is no free or demo version of the program. If you want to test its work, you can subscribe for a month and request a partial refund after 2 weeks. You can buy MacKeeper with VISA, Mastercard, American Express or JCB cards. You can also pay with a PayPal account. A check for payment will be sent to your e-mail address.

Personal account at mackeeper.com

The site has an “Account” button, which opens a form for logging in or registering. In the first case, you need to enter the data you already have, and in the second case, you can fill in the form fields with your e-mail and password, or sign in via Facebook. In the cabinet you can renew or reassign subscriptions, keep track of partner program statistics and get answers to questions from specialists to help solve problems with your antivirus or computer.

To work with the program, you have to download it and log in with your Mac login password. It has a simple interface that is simple and easy to work with. All the tools are listed in the left column as tabbed menus. The “Internet Security” tab has a built-in antivirus search. From here you can enable system scanning and detect malicious files on your computer. The program moves the threats to the “Antivirus Quarantine” from where they can be removed. The other tools have their own tabs with information about their use and activation buttons.

Instructions for installing McKeeper antivirus

To download the program, go to the company’s website mackeeper.com.. In the upper right corner of the page there is a “Download” button, which will download the software to your computer. Open the file manager program Finder and go to “Downloads”. Open the antivirus installation package and start the installation. During the installation, enter the Mac administrator password that you use to log in. When the installation is complete, the program icon will appear in the menu bar.

The company regularly releases new versions of the software. To use an up-to-date antivirus, you need to update the program. To do this, check if your license is valid. To do this, log in to McKeeper. If your license is active, you will receive a notification about the automatic software update. If your license has expired, you will be informed that you can buy a license and upgrade to the next antivirus version.

Before upgrading to version 3, check that there are no files encrypted with the Data Encryption tool. They need to be decrypted, as this feature is not available in the latest versions of the program. After that, you can go to the company’s website and download the new application. If you wish, you can return to an earlier version of the software. To do this, uninstall the current program and contact McKeeper support to get a link to the antivirus. Older versions are not available for download on the website.

How to run antivirus

Immediately after purchasing a full software license, you will receive an activation code. To do this, you can open the program and click the “Unlock Full Version” button in the upper corner or select a pricing plan on the website mackeeper.com. in the “Prices” section. After the order is processed, a code will appear on the screen to activate the antivirus. The MacKeeper team will send an email confirming your purchase. It will contain a 16-digit code to be entered into the program. Once your license is activated, you will have access to the application’s tools for the duration of your subscription. If you have already created a McKeeper account, sign in. If this is your first time using the program, sign in.

You can also transfer a purchased license to your new device. To do this, log in to your account on the MacKeeper website and go to My Licenses and My Settings near the license you want to transfer. Click “Reassign” and “Unassign License. After that, the “Assign” button will appear. Once you click it, you can select the new Mac.

 

Additional services makiper.com

In addition to a set of tools in the program itself, the company offers several additional services.

Premium Services

The company offers premium support and expert help around the clock for the entire term of the paid package. Help is available from anywhere with Internet access. You can ask for help an unlimited number of times within the selected tariff. You can set an individual schedule for device maintenance, so that specialists can check its operation within the stipulated time. What premium support experts can help you with:

• get rid of ads and pop-ups;
• optimize system resources, PC speed;
• reduce startup time;
• update macOS and apps;
• to correct mistakes;
• optimize the web browser;
• to get the Internet working smoothly;
• make individual adjustments to the system;
• fix your phone or tablet;
• to set up your new Mac, Windows or Android device;
• make a full backup and transfer data;
• make a personal optimization schedule.

Premium Services also includes features such as:

• data transfer;
• account management;
• update to current versions;
• maintenance once a quarter;
• solving problems that are related to the lack of space;
• eliminating pop-up windows;
• configuration of privacy protection systems;
• removing suspicious applications;
• creation of local networks;
• troubleshooting problems with passwords, network connection, iCloud, bootstrapping, software;
• mailbox cleaning;
• ad blocking settings;
• personal consultations of specialists.

The monthly plan is for 1-3 computers. There are 3 plans for 1 month:

• Basic – for one computer.
• Standard – applies to one computer and all devices (tablets and smartphones).
• Premium – for 3 computers and all gadgets.

There are also such plans:

• 6-months for 3 computers and all devices.
• 12-months for 3-5 PCs and all gadgets.
• 24-month for 3-5 computers and all devices.

These plans will automatically renew at the end of each subscription period. You can cancel at any time. The ZoomDiagnostics tool is available as a subscription. It performs an in-depth analysis of your Mac and reveals performance status, software issues and security threats. Once you’ve received the results of your analysis, you can discuss them with one of our technical experts. ZoomDiagnostics has a built-in chat room where you can ask questions at any time. There is a form on the site where you can ask Premium Services experts a question.

Remote Support

The tool fixes Mac problems by remotely connecting to the user’s desktop. To use the service, download the tool from the website and download it to your PC. Double-click the MacKeeperQS application in the “Find Duplicates” tab. You’ll get a number and password to give to a company representative. When the connection is established, you will be able to monitor the technician’s actions and stop the technician at any time.

Software Protection Lab

The anti-malware lab does online monitoring and searches for viruses. The team conducts security research, examining malware and unwanted applications. The lab analyzes data samples from various sources to detect malware using automated and manual processes. If a sample meets the criteria for malware, the McKeeper team determines its type and creates signatures to protect it. These are used to develop new versions of the antivirus.

Users can help the lab and send suspicious files and false virus reports for analysis. To send a file or report, compress it into an archive and protect it with the password “infected”. Attach the archive to the e-mail, specify its password and attach screenshots that will show how the software sample behaves. Write where you found the file and why you think it is suspicious. Send an email to: [email protected].

 

McKeeper Bonuses

The company offers participation in an affiliate program and discounts when paying for a year.

Discounts

In honor of its 11th anniversary, the company is giving discounts:

• 55% for the annual plan for 5 devices;
• 40% on the annual plan for 1 Mac.

Affiliate Program

MacKeeper offers participation in an affiliate program. Advantages of the offer:

• flexible payment terms;
• individual rates depending on performance;
• dedicated manager;
• a wide range of creatives;
• 180 days of cookie life;
• creating unique content for each partner.

Reward users:

• RevShare – 55% for the first sale and 20% for each renewal.
• CPS – from $50 per sale. Fixed rate, regardless of the amount of sale, and individual rates depending on geography.
• Hybrid plan – from $2.50 per installation, from $41.6 for the first sale, depending on geography.

Payments are processed and sent on the 1st and 16th of each month. Wire transfers can take up to 5 business days due to delays. You can check the status of your payment in the statistics of payment details or request information from your manager. Now there are supported payment methods via bank transfer and PayPal. The minimum payout amount is $100 for Paypal and $1,000 for bank transfer.

 

Complaints about MacKeeper

There are reviews about the program on some pages of the company’s website. They are collected from various sources and published for review by visitors to the site. Third-party sites also have comments about McKeeper. On Trustpilot, the program is rated 4.6 out of 5, which indicates that more than 90% users remain satisfied with the product and service. Customers note the wide range of tools in the program and the competent help of technical support.

There are few complaints, they are about the slowing of the PC when the program is turned on and the long wait for the tech support responses. Some users note that project managers did not help them at all, as the message did not contain useful information.

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Regulatory agencies and laws

In the Legal Information section, there is information about the company that owns the program, Clario Tech DMCC. It is registered in the UK, but the company is headquartered in Dubai.

Legal information about the company

Mackeeper.com has a “Legal Information” section on its website. It contains the texts of such documents:

• License Agreements.
• Cookie Policy.
• Privacy Policy.
• GDPR compliance.
• Terms of Use.
• Refund Policy.

• View license agreement
• View privacy policy
• Learn the terms of use

McKeeper License

The license agreement has information about the software, premium services, and license granting.

The document states that after purchasing the license you need to activate the program online. To do this, you have to provide personal information. The license is tied to the PC on which the activation was performed. The software is provided on a subscription basis. Customers are billed periodically, depending on payment cycle and selected tariff. At the end of each cycle, the subscription is automatically renewed using the user’s billing data. Before the renewal date, a reminder email is sent to the customer.

There is also information about disclaimer of warranty, limitation of liability, indemnification of losses and damages. The user agrees to defend the company, its affiliates, officers, representatives from suits, claims, proceedings and to reimburse all expenses if a license violation has been caused. There is also information in the document about return policy, discounts, force majeure, confidentiality, applicable law and class action lawsuits.

Mackeeper.com User Agreement

The Terms of Use contain information about your account, user behavior, privacy, and limitation of liability. There are also clauses on damages and refunds, terms of agreement, copyright and restrictions, applicable law and jurisdiction, and changes to the terms.

Customer Service

You can contact the company’s employees through online chat. In the published documents there is also an e-mail address – [email protected]. There is no information about the phone number or the company’s pages in social networks on the website.

 

Is MacKeeper a Scam?

MacKeeper – is an antivirus program that has a large set of tools for maximum security, personal data protection, performance optimization and PC cleaning. The software also has a built-in VPN, which helps encrypt personal data and view any content. Users also like the presence of an ad blocker, detection of duplicate files and photos, remote support and Premium Services.

Technical support usually responds quickly, but it is not always possible to get useful information out of the message. The program used to have a reputation as an anti-virus that reported malware even when no viruses were detected in order to buy customers additional features. But users now note that the program works well, has tools that other manufacturers’ products do not have, and detects all viruses. There’s also real-time protection in McKeeper, which alerts you when malware is downloaded onto your PC. The site publishes legal information, though not much detail about the company that is currently developing the antivirus. Given the positive customer reviews and the wide functionality of the software, we can conclude that MacKeeper is not a scam, but a reliable antivirus.

 

Conclusion

McKeeper can be recommended for those who want to protect personal information and computer on macOS. There are features for VPN, memory cleaning, removing duplicates and adware, improving computer performance and speed. If you have used the program, tell us about your experience in the comments of this review.