Main » Ratings » Travel » Is Go City a Scam? » Reviews » Testimonial no 65391
Go City
Total reviews 5
1 complaint
3.7
Unconfirmed company
gocity.com
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  • Company Review Go City
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    I purchased two passes for the Colosseum...

    I purchased two passes for the Colosseum and Vatican Museum and Sistine Chapel for my birthday. Unfortunately my flight was delayed by hours and the car rental company was closed. By the time I was able to get to the airport the next day I barely had time to pick up my tickets. I was unable to pick up tickets for the Vatican and was happy to read they had a refund policy.

    If you are expecting a refund from these people think again. I was told that my tickets were scanned as a no show the morning of 9/19 even though my reservation was for 3:45 p.m. They claimed they contacted Touristation and was told they refused to give a refund despite the circumstances I explained. I would suggest just buying tickets while on site and staying away from this scamming company.

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More honest opinions from real people about the company Go City

  • Anonymous user 8 months ago
    5
    Rate your review 0
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    Rebecca

    Easy to plan and book attractions. Happy with the savings and the amount of sights we've seen.
  • Valiant Gladu 2 years ago
    2.3
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    Alléchant et décevant .jamais plus par leurs soins

    Despite QR CODES refusal of the big bus, other excursions 2 accepted and 2 refused. Complaint to the tour operator who offers them, unreliable and doesn't recognize their shortcomings! They don't know how to make a credit note or a refund!
  • Wanda Tarska-Adams 2 years ago
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    Scam

    One solitary star, and I'd grant it none if that were even an option! What a disgrace this company is, an absolute scam of the highest order! Our voucher, without rhyme or reason, withered into nothingness. I meticulously combed through their FAQs, and what do they recommend? Booking ahead! Yet, lo and... Read more
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Company review statistics for Go City
3.7
6 reviews
60%40%
Variety of tours
80%
Prices
76%
Quality of service
68%
Support Service
68%
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1/53
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