• Company Review Go City
    1
    Feedback approved for publication Rate your review 0
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Cost
    20%

    Scam

    One solitary star, and I’d grant it none if that were even an option! What a disgrace this company is, an absolute scam of the highest order! Our voucher, without rhyme or reason, withered into nothingness. I meticulously combed through their FAQs, and what do they recommend? Booking ahead! Yet, lo and behold, that very action triggers the vile activation of our voucher, not on the day of our experience but on the wretched day of booking. And so, in a mere three days, our voucher met its untimely demise.

    But this treachery doesn’t stand alone; it thrives in numbers! Countless reviews across the digital realm echo our torment, confirming this is no isolated incident. What’s worse? The sniveling replies from GoCity’s management, pretending to have solved the issue, assuring that bookings wouldn’t trigger the GoCity pass. It’s all a sham, a blatant, premeditated deception!

    And as if this weren’t enough to make one’s blood boil, let’s talk about their "customer service." What a jest! Rude, arrogant, and about as helpful as a paper umbrella in a hurricane. Two weeks of infuriating email exchanges finally yield a pitiful 20% refund, barely a fraction of our losses.

    This experience, in all its wretchedness, cast a dark shadow over an otherwise splendid holiday. Spare yourself the torment; avoid this pitiful excuse for a company at all costs!

    Positive
    • No positives
    Minuses
    • Whole experiencewas a joke!

More honest opinions from real people about the company Go City

  • 6 months ago
    2.3
    Rate your review 0
    0
    0

    Alléchant et décevant .jamais plus par leurs soins

    Despite QR CODES refusal of the big bus, other excursions 2 accepted and 2 refused. Complaint to the tour operator who offers them, unreliable and doesn't recognize their shortcomings! They don't know how to make a credit note or a refund!
  • Bianca 12 months ago
    5
    Rate your review 0
    0
    0

    Highly recommend

    My favourite pass is the Explorer pass because i've used it around my home city, London, in my own time around work and kids schedules. The app is super easy to use and the variety of attractions let me mix and match what i was doing. eg took the toddler to the hard rock cafe and Westminster Abbey, took... Read more
  • Dmitriy 3 years ago
    5
    Rate your review 0
    0

    Most customers of the online tour booking...

    Most customers of the online tour booking service Go City are satisfied with the services provided to them. In particular, they note the simplicity and ease of use of the site, so you can book a tour without any problems. The users also liked the prices on the site and the opportunity to go on a tour... Read more
Reviews 1 • Complaints 0
Rating 0
0 advantages and 0 minuses
Company review statistics for Go City
3.3
5 reviews
50%50%
Service
75%
Personnel
70%
Quality
60%
Cost
60%
The company in the ratings
RatingPlace
TTravel
3/41
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