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Site frauduleux ! Pire expérience !
I rented a car for a month through Economybookings and received a voucher with the documents required to collect the car. at the Alamo branch at Paris Charles de Gaulle airport. These documents included my credit card, my driver’s license, and the voucher.
However, when I arrived at the Alamo rental agency, I was informed that an additional item was required, namely the boarding pass, was required. This requirement had never been mentioned at the time of the initial booking, and since I didn’t have this document, the agency refused to give me the car and cancelled my booking. The agency assured me that no charge would be made.
The problem is that the Economybookings debited the full rental amount of 1,096 euros. I sent several e-mails, but received no reply. so far.
I feel lost and frustrated. I paid 1096 euros and was never able to take advantage of the car rental service, because the agency required a boarding pass that had not been clearly specified at the time of booking.
Unfortunately, the site is not serious! he didn’t respond to my complaints. he didn’t even bother to contact me to find a solution. he cashed in the 1096 euros. euros and they’re playing dead!
Teresa Moderator
Horte Theres
12 December 2023 at 14:09
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Good afternoon! Can you tell me if your situation has been resolved?
More honest opinions from real people about the company EconomyBookings
Anonymous user3 months ago
1
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The Worst!
Beware if you need a Refund. Lost $500! Lured in by misleading propaganda. Like "cancel anytime before ..." Made 8 bookings, then AFTER the booking they tell you insurance coverage does not apply to US or Canadian Citizens. In requesting a cancellation, they give you credit on a wallet... Read more
5 months ago
1.3
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A fuir!
Absolutely avoid! A company that doesn't care at all about its customers, which responds to emails after a month of waiting. We rented a vehicle at Santiago De Compostel airport, our plane landed at midnight and we rented the vehicle for 12:30 a.m. a bus was to take us to the “Record Go” agency located... Read more
Jelani8 months ago
1
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Brak informacji o realnych kosztach
The price that is listed on the site when booking a car does not include the cost of insurance. After booking, it turns out that you have to pay more (in my case, for a 4-day rental it was 200 PLN). In the end, it comes out that renting a car costs more than in competing companies.
Site frauduleux ! Pire expérience !
I rented a car for a month through Economybookings and received a voucher with the documents required to collect the car. at the Alamo branch at Paris Charles de Gaulle airport. These documents included my credit card, my driver’s license, and the voucher.
However, when I arrived at the Alamo rental agency, I was informed that an additional item was required, namely the boarding pass, was required. This requirement had never been mentioned at the time of the initial booking, and since I didn’t have this document, the agency refused to give me the car and cancelled my booking. The agency assured me that no charge would be made.
The problem is that the Economybookings debited the full rental amount of 1,096 euros. I sent several e-mails, but received no reply. so far.
I feel lost and frustrated. I paid 1096 euros and was never able to take advantage of the car rental service, because the agency required a boarding pass that had not been clearly specified at the time of booking.
Unfortunately, the site is not serious! he didn’t respond to my complaints. he didn’t even bother to contact me to find a solution. he cashed in the 1096 euros. euros and they’re playing dead!