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Service
20%
Personnel
20%
Quality
20%
Cost
20%
The Worst!
Beware if you need a Refund. Lost $500! Lured in by misleading propaganda. Like "cancel anytime before …" Made 8 bookings, then AFTER the booking they tell you insurance coverage does not apply to US or Canadian Citizens. In requesting a cancellation, they give you credit on a wallet so you can apply the credit later to another booking. If you want all your money back to your credit card or bank, they keep a HUGE % of the booking. This isn’t clearly specified in the Terms & Conditions fine print. In calling their customer support, they would not let me speak to a Supervisor, and are completely comfortable with their contact language – maybe waiting for a class action lawsuit to develop. Never again!
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More honest opinions from real people about the company EconomyBookings
5 months ago
1.3
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A fuir!
Absolutely avoid! A company that doesn't care at all about its customers, which responds to emails after a month of waiting. We rented a vehicle at Santiago De Compostel airport, our plane landed at midnight and we rented the vehicle for 12:30 a.m. a bus was to take us to the “Record Go” agency located... Read more
Jelani7 months ago
1
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Brak informacji o realnych kosztach
The price that is listed on the site when booking a car does not include the cost of insurance. After booking, it turns out that you have to pay more (in my case, for a 4-day rental it was 200 PLN). In the end, it comes out that renting a car costs more than in competing companies.
Horte Theres7 months ago
1
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Site frauduleux ! Pire expérience !
I rented a car for a month through Economybookings and received a voucher with the documents required to collect the car. at the Alamo branch at Paris Charles de Gaulle airport. These documents included my credit card, my driver's license, and the voucher.
However, when I arrived at the Alamo rental... Read more
The Worst!
Beware if you need a Refund. Lost $500! Lured in by misleading propaganda. Like "cancel anytime before …" Made 8 bookings, then AFTER the booking they tell you insurance coverage does not apply to US or Canadian Citizens. In requesting a cancellation, they give you credit on a wallet so you can apply the credit later to another booking. If you want all your money back to your credit card or bank, they keep a HUGE % of the booking. This isn’t clearly specified in the Terms & Conditions fine print. In calling their customer support, they would not let me speak to a Supervisor, and are completely comfortable with their contact language – maybe waiting for a class action lawsuit to develop. Never again!