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Service
20%
Personnel
20%
Quality
20%
Cost
20%
Deceptive practices
Had previous booking, canceled due to FL hurricane . Now, they say it will be 30 days for any reimbursement. Booking #B89425314.
Just finished travel (new booking)
A) U-Save car rental (avoid this company). Waited for 30 minutes in hot sun before picked up.
B) Staffs: rude, suggested to rent somewhere else if weren’t happy with $27.50 to return the car before opening hours. Reservation specifically for returning at 6 am.
C) Economy emailed to purchase full coverage, which we did. However U-Save refused to honor and said to contact Economy for refund. Called Economy today said that it only covers incidents like scratches, not liabilities or accidents, NO REFUND!
D) Dirty, dents and scratches car! Representative didn’t want to mark them on report, had to insist but still didn’t do it until I started to record the condition of the car. Spoke to Economy today, September 6, 2023, at 4:20 pm for 20 minutes, representative said they couldn’t do anything . Will continue to share my experience to warn people.
Teresa Moderator
Kcvan
12 December 2023 at 14:10
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Good afternoon! Can you tell me if your situation has been resolved?
More honest opinions from real people about the company EconomyBookings
Anonymous user3 months ago
1
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The Worst!
Beware if you need a Refund. Lost $500! Lured in by misleading propaganda. Like "cancel anytime before ..." Made 8 bookings, then AFTER the booking they tell you insurance coverage does not apply to US or Canadian Citizens. In requesting a cancellation, they give you credit on a wallet... Read more
5 months ago
1.3
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A fuir!
Absolutely avoid! A company that doesn't care at all about its customers, which responds to emails after a month of waiting. We rented a vehicle at Santiago De Compostel airport, our plane landed at midnight and we rented the vehicle for 12:30 a.m. a bus was to take us to the “Record Go” agency located... Read more
Jelani8 months ago
1
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Brak informacji o realnych kosztach
The price that is listed on the site when booking a car does not include the cost of insurance. After booking, it turns out that you have to pay more (in my case, for a 4-day rental it was 200 PLN). In the end, it comes out that renting a car costs more than in competing companies.
Deceptive practices
Had previous booking, canceled due to FL hurricane . Now, they say it will be 30 days for any reimbursement. Booking #B89425314.
Just finished travel (new booking)
A) U-Save car rental (avoid this company). Waited for 30 minutes in hot sun before picked up.
B) Staffs: rude, suggested to rent somewhere else if weren’t happy with $27.50 to return the car before opening hours. Reservation specifically for returning at 6 am.
C) Economy emailed to purchase full coverage, which we did. However U-Save refused to honor and said to contact Economy for refund. Called Economy today said that it only covers incidents like scratches, not liabilities or accidents, NO REFUND!
D) Dirty, dents and scratches car! Representative didn’t want to mark them on report, had to insist but still didn’t do it until I started to record the condition of the car. Spoke to Economy today, September 6, 2023, at 4:20 pm for 20 minutes, representative said they couldn’t do anything . Will continue to share my experience to warn people.