Reviews about Rent a Car

THEY ARE SCAMMERS. I bought an insurance which upon arrival at destination the provider informed me that it does not exist and that it is not valid. The website is not clear and does not inform well. In addition they have no attention, no one answers neither the mail nor the calls, it's a disaster! … Read more

I have rented many cars from many agencies in my life and none have come close to the experience I had with Qeeq. They rented me a car via Dollar Car Rental from JFK airport in New York City. When I went to pick up the car, Dollar had no cars available. I was under pressure to get to my destination … Read more

A convenient and very simple app for renting a car in Turkey. The prices are quite ok, the choice of cars is normal, you can choose a good option. We have used the service several times and have been satisfied. Read more

I made a booking on 27th July 2023 for 28th July 11am to 30th July 11am on Qeeq. I was looking for a car with a very low deposit amount. I found a car with zero dollar deposit and I booked it. The price was $177.98 which included $0 excess and no deposit. I called on 9am 28th July to confirm the … Read more

Booked a car in Barcelona, from 28.05.23 to 02.06.23, full prepayment of 300 euros. The car was not given, they said that our four Israeli credit cards do not work (they work perfectly, we paid with them in all hotels in Spain, in buses, cafes, stores, etc.). The prepayment was not returned. Our app… Read more

Good afternoon, the story began on 17.05.2023 when I bought tickets on a bunch of offers me in the application trip.com, I want to clarify that I did not pick up myself. I used the aggregator's offer. As a result, the first part of the tickets were issued at once (Moscow-Sian), but the second part w… Read more

I'll start by saying that at the most crucial moment I was ditched by a local rental company who said my car had been in an accident and they couldn't t provide a replacement on time!!!! God, you have no idea how nervous I was. It's one of those things.... when things aren't going so smoothly alread… Read more

Hello, We apologize for the inconvenience you experienced during your charter. When you initially reported the situation to us, we promptly contacted the charter company. They informed us that the window fell out due to the severe storm and waves that hit the yacht. Prior warnings about the ad… Read more

Good afternoon! Thank you for your feedback. We are sorry to hear about the inconvenience you experienced during the charter. When you first wrote to us about your problem on the charter, we immediately contacted the charter company. We were informed that the window had fallen out due to the s… Read more

Dear Lennox Groves, We apologize for any inconvenience during the charter. When you informed us of the difficulties with the charter, we immediately contacted the charter company. We were informed that the window had fallen out due to the severe storm and waves hitting the yacht. Prior warning… Read more

Economy Bookings sold me an insurance that can not be used in California state. I had to end up purchasing an insurance that was 3 times more than what I bought from Economy Bookings or else the associate from the car rental company wouldn't release the car. The associate from the car rental clai… Read more

We rented a car for our family trip around Greece and the service exceeded our expectations. We chose a large and spacious minivan, To accommodate our whole family and luggage. The girl from the reception was very friendly and gave us detailed information about the local regulations The car was clea… Read more

I book a car with the total price being 359.51 euro. I pay the prepayment amount (25.05) to confirm the booking, but when i got the voucher the payable price had raised up to 348.59 instead of 334.46. I inform immediately the reservation desk but had no answer for 6 days. I resend them the issue wit… Read more

A disappointing experience (May 13th-20th 2023) with a poorly maintained and ‘unseaworthy’ boat (Celia, chartered from Sailing Club Vranjic) left us stuck in harbour having repairs done when we should have been enjoying our holiday. A hull-window fell out in poor weather leading to us taking on sea-… Read more

I enjoyed their services alot. Highly recommended to all. Read more

The scam is outrageous! They refuse to refund the prepayment, ignoring both the License Agreement and the booking conditions listed on the website. Read more

I advise you to think twice before contacting them. they refused to provide a car, referring to the fact that they must be national. The fact that in Belarus they do not care whether they have a national or an international driver's license. The representative of the rental company said that the lic… Read more

Hello, I have just noticed an unjustified deduction of 242.76 E. I rented a car (Europcar) through your agency Economy booking in Nantes, on 26/05/2023, for June 16, 2023, but I cancelled this transaction the next day. Therefore, I request the return of this sum of 242.76 E. Thank you in advance, Si… Read more

I had made a reservation for a car,which I had to cancel the next day.the sum of 243 E was debited to me anyway.I'm fighting to try to get a refund.impossible to contact anyone,the phone is always busy.to be continued... Read more

These guys are terrible. No customer service what so ever. The insurance, well even if you pay, good luck getting a claim through. I will NEVER EVER go near this company again and I advise anyone else to steer clear. Read more

Like other people, I can confirm that Discovers Cars is a p***n scam! It's all set up to rip you off. When it comes to returning the car which, I might add, was returned in the same condition as when we rented it, I ask the renter... the swindler rather, how What do we do about the deposit? He tell… Read more

see my complaint document below Non-delivery of the deposit, false claim declaration, as the deposit is requested in cash, neither seen nor taken... Identical photos on the day the car was picked up and on the day of the final report: (same shadow, same lighting, same scratch) but at the time of th… Read more

Discovers-car nous fait signé des contrats passant par des prestataires " medousacar Maroc". qui fraude sur les cautions. Les cartes sont acceptées pour le paiement de la réservation mais pas la caution. Donc celle-ci est payable en liquide et qui n'est pas rendu en totalité. Trucage photo… Read more

Qeeq is great if you’re looking for a company to just donate money to. If you’re looking to get rid of your money, then they will gladly take it off your hands. Just as long as you don’t expect them to actually take responsibility if something goes wrong. Almost two months ago I tried to rent a ca… Read more

Booked a car in Ankara through this app. They gave me the fake rental car agent which doesn’t exists. I was running around the airport many hours trying to the find the car which did not exist, I contacted their support numerous times. Finally they charged me the whole amount + insurance, and their … Read more

Recently we flew with our family on vacation. We bought our tickets on trip.com. As an option when buying tickets there was insurance from the company AirHelp against damage and loss of luggage. We bought this insurance because we had a lot of valuable items in our luggage on the flight. During our … Read more

DON'T BOOK THROUGH ECONOMY BOOKINGS! I rented a car with Europcar through Economy Bookings because it was cheaper, and that was a mistake. My connecting flight was delayed, so I arrived at my destination 30 minutes later than expected. I figured that this would not be a problem, but when I got to th… Read more

DON'T BOOK THROUGH ECONOMY BOOKINGS! I rented a car with Europcar through Economy Bookings because it was cheaper, and that was a mistake. My connecting flight was delayed, so I arrived at my destination 30 minutes later than expected. I figured that this would not be a problem, but when I got to th… Read more

Dear Svetlana, Thank you for your sincere comments. Our deadline for returning the damage amount is 30 days. This process is a bit bureaucratic, as we need all the documents signed by the agency and also by the client. We are glad that you were finally able to get the amount back on your card. Ag… Read more

Dear customer, We are sorry for the delay. Unfortunately, Discover Cars cannot be held responsible for customer or airline delays. In these cases, we always recommend that you file a complaint directly with the responsible company. However, we would like to compensate you for this situation, know… Read more

Dear customer, We are sorry for the delay. Unfortunately, Discover Cars cannot be held responsible for customer or airline delays. In these cases, we always recommend that you file a complaint directly with the responsible company. However, we would like to compensate you for this situation, know… Read more

Thieves and scammers. I would advise anyone interested in renting a car to avoid this pseudo company from afar. Read more

Everything is fine till everything going well... if there is any problem with app and rental and You are for example at the airport they will not take responsibility and ask You to write claim on email becouse they don't take claims by phone. After e mail them You will receive that it will take 5-28… Read more

TERRIBLE customer support. Rented a car using their website. Using Autounion. I needed help communicating with the local agency of Autounion about getting a printed refund of the deposit. since I don't have a local SIM. You will get automatically responded only from customer support. They wil… Read more

I rented a car in Yerevan for a week, and recently, I rented an SUV in Phuket through the same rental service. The prices were reasonable, and what made the process even more convenient was the fact that the owners themselves provided real-time offers. I chose to rent a car with the option of no dep… Read more

Hello Impossible to file a cancellation on their site as it claims despite the fact that I could not produce a document to recover the car at Avis. Because it was not mentioned on the discovercar website that a proof of residence was required. The company Avis explained me that it was in their cond… Read more

The service positions itself as an "aggregator, offering cars of private adequate owners". We rented a Hyundai Solaris from 1 to 10 September 2022 in Tbilisi. The car was brought and picked up there (for a small additional fee), where we asked for it and where we left it accordingly. At We… Read more

They have done the same to us and ripped as off taking out money. Terrible company. Do not use such a scam. Read more

This company will totally rip you off and take your money. They blame their agent for charging them and they just steal your money in the daylight. They do not care about anything you have to say! Read more

Bei Discovercars ist Vorsicht geboten, denn wie alle Verleih-Websites behaupten sie, den Vorschuss bei Stornierung < 48 Stunden zurückzuzahlen. In Wirklichkeit wird Ihnen jedoch ein Gutschein über den abgebuchten Betrag ausgestellt und nicht wie üblich eine Rückerstattung auf das verwendete Zahl… Read more

Everything went smoothly. I paid part of it at first, the card went through, then I asked to pay the rest of it, so I wouldn't have to carry a lot of cash. The owner is great, delivery was free, and the car was fast. Read more

Recently I left a review about almost losing the deposit written off for the failed car rental in Belgrade. I am glad to inform you that after three months of correspondence with the service the money has been returned to me today, thank you for that. I hope and wish that the problems of other user… Read more

I would like to add my own feedback. After persistently pouring letters to the company Discavercars, they studied our claim in more detail, contacted the supplier of the machines, found out all the circumstances and returned us the full amount of rent. So it's not all bad with them, as far as being… Read more

Run away from this unpleasant and dishonest rental company. We had rented a 4X4 supposedly "guaranteed" and in fact we had a classic car with 105000 kms on the odometer, for the equivalent at Hertz or Avis, we would have paid 100 € less!!! No gesture to compensate us, when returning it was missing a… Read more

We rented a car in Phuket for 3 days. The car arrived an hour later than the scheduled time. They took a deposit of 5,000 baht and didn't give us any documents. At We were told that the car wash after renting the car is paid by the client, only if the car is dirty, a lot of sand. In fact, we gave th… Read more

This is a horrible intermediary company, acting dishonestly with their customers! They screwed us in a foreign country without a car and without the possibility of renting something More, since the entire car rental budget had already been spent. We paid Discovercars in advance to rent a car in Mex… Read more

Be very careful. Economy Bookings car rental company is a company of scammers and thieves. We paid for a car, which we were supposed to take over at the airport in Georgia. The car was not. As a result, we had to rent a car on the spot from a private person for a much higher price. We were not … Read more

Extremely do not recommend using this "service". Everything looks like I lost more than 500 euros. On 25.01.2023 I was denied the lease The car in the Europcar office in Belgrade, referring to the fact that the presented bank card is a debit card, not a credit card, and I was offered to… Read more

Very much I do not recommend to contact with this service, as you risk losing money. I paid a deposit of 500 euros for the rental service Europecar in Belgrade. On January 25, 2023, I was denied a rental car in the office of Europcar, referring to the fact that the bank card is a debit card and … Read more

We rented a car for 1 week but we arrived 5 and a half hours late to pick it up even though it was within office hours. The surprise is that they refused to deliver it because of the delay, losing the 7 days paid and having to book them again for another 7 days. We complained at the TFN airport and … Read more