Main » Ratings » Hotel Reservation Services » Is Sutochno a Scam? » Reviews » Testimonial no 68045
Sutochno
Total reviews 402
7 complaints
4.4
Confirmed company
sutochno.com
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  • Company Review Sutochno
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    1
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    Convenience
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    Quality
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    Hello! We are very sorry to hear...

    Hello!

    We are very sorry to hear that you have encountered a similar situation.

    Our service guarantees consist, first of all, in the complete to save the guest’s money and return it if necessary, as well as to find alternative accommodation if the need arises.

    Our support service is available for you every day.

    Each request is processed by our specialists in the order in which it is received. Sometimes there are more and the waiting time may increase slightly.

    We always inform our guests about how to secure their stay. For example. In cases where the prepayment is less than 100% of the total cost of accommodation, the rest of the money must be handed over to the landlord only upon check-in.
    No additional payments are required between prepayment and occupancy.

    Read more here https://sutochno.ru/help/gosti/safety

    We would like to assure you that our experts follow up on each cancelation by the landlord, and in the aggregate of interactions for the whole period of cooperation can take appropriate measures, relying on the rules of Sutточно.ru.

    Thank you for your application!

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More honest opinions from real people about the company Sutochno

  • ahmad salman 2 years ago
    4.3
    Rate your review 0
    0
    0

    overall everything is ok

    I used it once, I chose an apartment in St. Petersburg with many positive reviews, everything went well. On the downside - no guarantees after moving in, the service does not give, contact the owner of the housing to clarify any questions about the object (not always everything is clear from the photo)... Read more
  • Yaguatí Pérez 2 years ago
    5
    Rate your review 0
    -1
    1

    Excellent service daily.ru

    In November, we used the Suchno.ru service when we were in Moscow and the Moscow region. I really liked the fact that we could find an apartment in the area we were interested in or close to our location. The move-in and move-out process is as simple as possible, no key deposits, no contracts, etc. On... Read more
  • Sakeem Stevens 2 years ago
    5
    Rate your review 0
    -1
    1

    Sutochno.ru - an excellent service for selecting and booking accommodation

    After the departure from Russia of the familiar Airbnb and Booking.com. I didn't know how best to find and book accommodation when traveling. О Daily. ru learned from the advertisement and decided to try to find through them a suitable apartment for a trip with a child to St. Petersburg on vacation... Read more
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Company review statistics for Sutochno
4.5
409 reviews
87%13%
Service
89%
Convenience
90%
Quality
89%
Cost
90%
The company in the ratings
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HHotel Reservations
37/37
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