• Company Review Sutochno
    4.3
    Credible feedback Rate your review 0
    0
    Service
    100%
    Personnel
    60%
    Quality
    100%
    Cost
    80%

    overall everything is ok

    I used it once, I chose an apartment in St. Petersburg with many positive reviews, everything went well.
    On the downside – no guarantees after moving in, the service does not give, contact the owner of the housing to clarify any questions about the object (not always everything is clear from the photo) – can not. This is quite inconvenient. Otherwise – the site and the application are convenient, geographical search on the map is also available

    Positive
    • The website and application are convenient, there is also a geographic search on the map
    Minuses
    • The service does not give any guarantees after moving in; it is impossible to contact the owner of the property to clarify any questions about the property (everything is not always clear from the photo)
    • SUTOČNO.RU 14 December 2023 at 11:56
      Rate your response 0
      0
      0

      Good afternoon!

      Thank you for your positive feedback!

      We would like to draw your attention to the fact that you can ask questions to the owner of the accommodation even before booking and payment, choose properties without “Quick Booking”. Then it will be enough to send a reservation request, which will give you the opportunity to correspond with the owner of the accommodation.

      You will be able to ask the owner all the questions beforehand, and only then decide whether the property is suitable for you or not. If you are not satisfied with something, simply do not make a prepayment – the reservation request will be canceled automatically.

      For any questions that you could not clarify in correspondence with the host, please contact the support service at the official number: 88005552608.

      We wish you pleasant travels!

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Reviews 1 • Complaints 0
Rating -1
0 advantages and 1 minus
Company review statistics for Sutochno
4.5
409 reviews
87%13%
Service
89%
Personnel
90%
Quality
89%
Cost
90%
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