Main » Ratings » Online Stores » Is Joom a Scam?
Joom
Total reviews 13
1 complaint
2.1
Unconfirmed company
joom.com
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  • Share
    Assortment of goods
    49%
    Convenience of order placement
    46%
    Operation of the store's delivery service
    32%
    Convenience of returning goods
    37%
    2.1

    Joom reviews

    13
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  • 4.8
    Inaccurate feedback Rate your review 0
    0
    0
    Assortment of goods
    100%
    Convenience of order placement
    100%
    Operation of the store's delivery service
    80%
    Convenience of returning goods
    100%
    Great

    They have most common items for a good price. If not in stock they let you know without delay and money is given back.

    Reply to a review
    I recommend it
  • 1.5
    Credible feedback Rate your review 0
    0
    0
    Assortment of goods
    40%
    Convenience of order placement
    40%
    Operation of the store's delivery service
    20%
    Convenience of returning goods
    20%
    Sin garantia

    I bought a product and after 3 months it stopped working. When I contacted Joom they told me that the warranty is 30 days. They are a company located in Europe, they cannot ignore consumer legislation.

    Positive
    • barato
    Minuses
    • sin garantia
    • mal soporte
    Reply to a review
    I don't recommend it
  • 1
    Feedback approved for publication Rate your review 0
    0
    0
    Assortment of goods
    20%
    Convenience of order placement
    20%
    Operation of the store's delivery service
    20%
    Convenience of returning goods
    20%
    Retour

    I returned two products on 07.10.2023. Unfortunately, I only received the money back for one product. On 26.10.2023 I returned 4 more products and up to this point the money has not yet been returned to me. I received a confirmation from DHL that the products had already arrived on 30.10.2023, but the… Read more

    Reply to a review
    I don't recommend it
  • 1
    Inaccurate feedback Rate your review 0
    0
    0
    Assortment of goods
    20%
    Convenience of order placement
    20%
    Operation of the store's delivery service
    20%
    Convenience of returning goods
    20%
    Joom is scam

    Do not order from joom,they dont refund the money for bad items,im waiting for 40 days my money and nothink..joom is scam company

    Minuses
    • Do not order never from joom
    Reply to a review
    I don't recommend it
  • 1
    Rate your review 1
    +1
    0
    Assortment of goods
    20%
    Convenience of order placement
    20%
    Operation of the store's delivery service
    20%
    Convenience of returning goods
    20%
    Thieving fraudulent "platform" - DO NOT deal with it NEVER!!

    Cheat the Buyers brazenly and banally – replace expensive products frankly cheap or even "from dumpster"! Smartphones worth more than $600 brazenly and trivially unashamedly swapped for $20-$50 gadgets! At the attempt to open a "dispute" – unceremoniously stated that "they do… Read more

    Positive
    • Classic scammers!!
    Minuses
    • Banal blatant deception!!
    Reply to a review
    I don't recommend it
  • 2
    Rate your review 0
    0
    0
    Assortment of goods
    60%
    Convenience of order placement
    60%
    Operation of the store's delivery service
    20%
    Convenience of returning goods
    20%
    Return

    In the support service of Joom, there are no competent employees who can send ARN-RRN codes for the bank. For a refund on items not received. At first, at least once wrote and apologized, explaining that they have a backlog of work, but now disappeared completely. How to be, I do not know. One negative… Read more

    Positive
    • No
    Minuses
    • Only disadvantages
    Reply to a review
    I don't recommend it
  • 2
    Rate your review 0
    0
    0
    Assortment of goods
    60%
    Convenience of order placement
    60%
    Operation of the store's delivery service
    20%
    Convenience of returning goods
    20%
    Total CRAP!!!!!!!!!!!!!!!!!!!!

    Ordered goods were not delivered (more than a week ago from Almaty) We are pensioners.
    Bastards without honor and conscience!!!!!!!!!!!!!

    Minuses
    • Scam!!!!!!!!
    Reply to a review
    I don't recommend it
  • 2.3
    Rate your review 0
    0
    0
    Assortment of goods
    80%
    Convenience of order placement
    40%
    Operation of the store's delivery service
    20%
    Convenience of returning goods
    40%
    Service complaint

    The service is disgusting. The only thing they accept quickly is payment. None of the goods I ordered and paid for almost 2 months ago arrived. In the service support note that they are not obligated to keep track of postal items. Now the website in the field "my orders" has disappeared the… Read more

    Positive
    • advertising
    Minuses
    • deception of the buyer
    Reply to a review
    I don't recommend it
  • 3
    Rate your review 0
    0
    0
    Assortment of goods
    100%
    Convenience of order placement
    100%
    Operation of the store's delivery service
    20%
    Convenience of returning goods
    20%
    Delivery

    It’s cheaper and quicker to deliver on Ali. There’s a city called Shenzhen, where my order was stuck there for 20 days like in a black hole. Joom Logistics really sucks. In order to save money, they assemble a batch of parcels and only then send them. God only knows how long it will take them to assemble… Read more

    Positive
    • No
    Minuses
    • enough
    Reply to a review
    I don't recommend it
  • 1
    Rate your review 0
    0
    0
    Assortment of goods
    20%
    Convenience of order placement
    20%
    Operation of the store's delivery service
    20%
    Convenience of returning goods
    20%
    SCAM

    Women’s boots ordered two months ago, and did not come.On the letters do not respond.In general, divorce for money.Lohohotrone.

    Positive
    • THERE IS NONE OF THEM
    Minuses
    • SCAM
    Reply to a review
    I recommend it
  • 1.3
    Rate your review 0
    0
    0
    Assortment of goods
    20%
    Convenience of order placement
    20%
    Operation of the store's delivery service
    20%
    Convenience of returning goods
    40%
    scam

    Their "business" is that they deliver goods about 50×50, so as not to stop using at all. The reviews confirm this. Immediately after payment, they still talk to the customer about not cancelling the order while the money is being credited. Then – a complete ignoring of the questions about shipping… Read more

    Positive
    • No
    Minuses
    • scammers
    Reply to a review
    I don't recommend it
  • 1.5
    Rate your review 0
    0
    0
    Assortment of goods
    20%
    Convenience of order placement
    20%
    Operation of the store's delivery service
    40%
    Convenience of returning goods
    40%
    Disgusting delivery

    Failure to meet deadlines for the delivery of goods. The warranty period is insanely extended. Shipments via Mongolia are impractical, they take forever.

    Positive
    • The product is of good quality at a reasonable price
    Minuses
    • Ugly delivery. I came to Jum a long time ago, when the delivery time was still a month, but now the guaranteed delivery period is moving forward like the horizon, it has reached 105 days!!! This is absolutely absurd! If you want to buy a gift for your loved ones' birthday, it is impossible to receive it on time. Parcels disappear as if into a black hole and are not tracked for months. Often they are sent through Mongolia and then it’s a total disaster, you won’t be able to wait until the deadline! But in Juma's offices there is grace. I read it and was surprised. This is where the real thrill is: free food, snacks, coffee, even lounges with beds. But the management does not allocate funds for normal delivery, they only unsubscribe based on the “warranty period”, which, as we already know, have lost their limits. I predict the unenviable collapse of the company in the future if they do not change their tactics. I would like to talk to the management, they are elusive to clients these days.
    Reply to a review
    I don't recommend it
  • 4.5
    Rate your review 0
    -1
    0
    Assortment of goods
    80%
    Convenience of order placement
    80%
    Operation of the store's delivery service
    100%
    Convenience of returning goods
    100%
    Joom has become one of the popular...

    Joom has become one of the popular online marketplaces with goods from China. Many people compare it to AliExpress for its low prices and huge assortment. Of the pluses we can also mention free shipping on absolutely all products and a simple, clear search interface, unlike the same Aliexpress (many… Read more

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