I bought a product and after 3 months it stopped working. When I contacted Joom they told me that the warranty is 30 days. They are a company located in Europe, they cannot ignore consumer legislation.
Positive
barato
Minuses
sin garantia
mal soporte
More honest opinions from real people about the company Joom
Anonymous user6 months ago
1
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Retour
I returned two products on 07.10.2023. Unfortunately, I only received the money back for one product. On 26.10.2023 I returned 4 more products and up to this point the money has not yet been returned to me. I received a confirmation from DHL that the products had already arrived on 30.10.2023, but the... Read more
Gavriel Solea8 months ago
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Joom is scam
Do not order from joom,they dont refund the money for bad items,im waiting for 40 days my money and nothink..joom is scam company
Dmmiko2 years ago
1
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Thieving fraudulent "platform" - DO NOT deal with it NEVER!!
Cheat the Buyers brazenly and banally - replace expensive products frankly cheap or even "from dumpster"! Smartphones worth more than $600 brazenly and trivially unashamedly swapped for $20-$50 gadgets! At the attempt to open a "dispute" - unceremoniously stated that "they do... Read more
Sin garantia
I bought a product and after 3 months it stopped working. When I contacted Joom they told me that the warranty is 30 days. They are a company located in Europe, they cannot ignore consumer legislation.