• Company Review Joom
    1
    Feedback approved for publication Rate your review 0
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Cost
    20%

    Retour

    I returned two products on 07.10.2023. Unfortunately, I only received the money back for one product. On 26.10.2023 I returned 4 more products and up to this point the money has not yet been returned to me. I received a confirmation from DHL that the products had already arrived on 30.10.2023, but the money was not refunded to me. On 07.10.2023 I requested return labels for 3 products. I sent pictures, I explained why I am returning them, I received the return confirmation and she told me to wait until the labels are sent to me. It is November 14 and I have not received a label either. The support service people don’t even reply to my messages anymore. This is a scam.

More honest opinions from real people about the company Joom

  • 5 months ago
    1.5
    Rate your review 0
    0
    0

    Sin garantia

    I bought a product and after 3 months it stopped working. When I contacted Joom they told me that the warranty is 30 days. They are a company located in Europe, they cannot ignore consumer legislation.
  • Gavriel Solea 8 months ago
    1
    Rate your review 0
    0
    0

    Joom is scam

    Do not order from joom,they dont refund the money for bad items,im waiting for 40 days my money and nothink..joom is scam company
  • Dmmiko 2 years ago
    1
    Rate your review 1
    +1
    0

    Thieving fraudulent "platform" - DO NOT deal with it NEVER!!

    Cheat the Buyers brazenly and banally - replace expensive products frankly cheap or even "from dumpster"! Smartphones worth more than $600 brazenly and trivially unashamedly swapped for $20-$50 gadgets! At the attempt to open a "dispute" - unceremoniously stated that "they do... Read more
Company review statistics for Joom
1.8
13 reviews
8%92%
Service
45%
Personnel
42%
Quality
28%
Cost
32%
The company in the ratings
RatingPlace
Site Map