Main » Ratings » Online Stores » Is Joom a Scam? » Reviews » Testimonial no 43733
Joom
Total reviews 13
1 complaint
2.1
Unconfirmed company
joom.com
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Buy Products Online in the Store Italo Jewelry
  • Company Review Joom
    • Year of use: 2021
    1.5
    Rate your review 0
    0
    Assortment of goods
    20%
    Convenience of order placement
    20%
    Operation of the store's delivery service
    40%
    Convenience of returning goods
    40%

    Disgusting delivery

    Failure to meet deadlines for the delivery of goods. The warranty period is insanely extended. Shipments via Mongolia are impractical, they take forever.

    Positive
    • The product is of good quality at a reasonable price
    Minuses
    • Ugly delivery. I came to Jum a long time ago, when the delivery time was still a month, but now the guaranteed delivery period is moving forward like the horizon, it has reached 105 days!!! This is absolutely absurd! If you want to buy a gift for your loved ones' birthday, it is impossible to receive it on time. Parcels disappear as if into a black hole and are not tracked for months. Often they are sent through Mongolia and then it’s a total disaster, you won’t be able to wait until the deadline! But in Juma's offices there is grace. I read it and was surprised. This is where the real thrill is: free food, snacks, coffee, even lounges with beds. But the management does not allocate funds for normal delivery, they only unsubscribe based on the “warranty period”, which, as we already know, have lost their limits. I predict the unenviable collapse of the company in the future if they do not change their tactics. I would like to talk to the management, they are elusive to clients these days.
    Reply to a review
    I don't recommend it

More honest opinions from real people about the company Joom

  • Toni Hannunen 5 months ago
    4.8
    Rate your review 0
    0
    0

    Great

    They have most common items for a good price. If not in stock they let you know without delay and money is given back.
  • Beverly 1 year ago
    1.5
    Rate your review 0
    0
    0

    Sin garantia

    I bought a product and after 3 months it stopped working. When I contacted Joom they told me that the warranty is 30 days. They are a company located in Europe, they cannot ignore consumer legislation.
  • Anonymous user 1 year ago
    1
    Rate your review 0
    0
    0

    Retour

    I returned two products on 07.10.2023. Unfortunately, I only received the money back for one product. On 26.10.2023 I returned 4 more products and up to this point the money has not yet been returned to me. I received a confirmation from DHL that the products had already arrived on 30.10.2023, but the... Read more
More on that
Buy Products Online in the Store Italo Jewelry
Reviews 1 • Complaints 0
Rating 0
0 advantages and 0 minuses
Company review statistics for Joom
2.1
14 reviews
15%85%
Assortment of goods
49%
Convenience of order placement
46%
Operation of the store's delivery service
32%
Convenience of returning goods
37%
The company in the ratings
RatingPlace
OOnline Stores
177/330
DDigital and Home Appliances
40/61
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