Alfa Cashier is this a scam? Review and Customers Reviews

At a glance, the home page Alfa Cashier (Alfa Cashier) bribes with its modern design and convenient navigation, which is not found in many exchange services. It is quite atypical for the exchanger, which is no less than seven years old this year.

But the first impression, whatever it may be, is not what will allow you to judge the legitimacy of the resource and will provide you with the appropriate credit of trust to it. It is always necessary to understand the nuances, which can save your money. Let’s answer the question: is Alfa Cashier a scam?

 

Alfa Cashier currency exchange platform

Alfa Cashier was founded in 2012 as an exchange platform Cryptocurrencies. It is this specificity of the service remains to this day. Mostly cryptocurrencies are exchanged here, but there is support for electronic signs YuMoney, VISA and MasterCard cards, Flexepin vouchers, SEPA transfers and transactions with Russian banks. Using the platform, users can also buy or sell cryptocurrency (How to make money on cryptocurrency?).

Currency exchange and other operations are performed automatically around the clock. Technical support is available from 8.00 to 20.00 from Monday to Friday and from 10.00 to 19.00 on Saturday/Sunday. Round-the-clock automatic exchange is conditioned by the international direction of the platform – the site’s interface is presented for users speaking Russian, English, German and Spanish. The exchange is possible from anywhere in the world, but there are restrictions for some countries. In particular, account verification is not available in Algeria, Egypt, Tunisia, Iraq, Iran, Morocco and the United States, and some exchange destinations are available only in certain countries, for example, in Canada.

The main page is laconic and very convenient – the exchange form, the navigation menu, information on exchange rates, customer feedback, statistics on the platform and an offer to join an affiliate program. The basement of the site also offers information about AlfaCashier API, rates and limits, legal information, the latest news or available vacancies. The platform immediately talks about its bonuses – they are a discount program, an affiliate program and the possibility to set up an automatic exchange.

 

E-money exchange

All exchange operations of Alfa Cashier are automatic and round-the-clock. The regulated exchange time is up to 10 minutes, which is a very good indicator. This is the maximum period during which the money will be credited to your card. Alfa Cashier warns that the speed of delivery depends on the payment systems, bank transfers can take several days, and cryptocurrency will require about 20-40 minutes to receive funds.

Exchange using bank transfer will be processed manually – take into account the operation mode of technical support during such a transaction. In addition to operations with cryptocurrency, the user can operate with YuMoneu signs, work with VISA and MasterCard in different currencies, as well as interact with banks Tinkoff, Opening, VTB24, Sberbank and Alfa Bank. Unfortunately, they are only available for mobile payments.

 

Receiving AlfaCashier applications

Requests are accepted around the clock. Each transaction is processed in the system as an order, which is essentially the registration of an order. After the order is confirmed, it acquires the status “New”. From that moment, the user has two hours to deposit money to the original account. After that, the order goes to one of the statuses listed below:

• Paid – expect to receive money in your account.
• In progress – put in the queue service ChinaUnionPay.
• Pending – requires manual processing (only during technical support working hours).

If the order is in “New” or “Pending” mode, the user has the right to cancel it. Cancellation takes place either on the payment form, or using the link from the email or in the personal cabinet if the user has been registered. If the client cancels an order he has already paid for, he has to contact technical support.

After two hours, if the payment has not been made, the order acquires the status “Cancelled”. Please note that despite the fact that the user has 2 hours to pay for the order, the rate is fixed for 15 minutes from the moment of placing the order. During this time the user can still have time to exchange funds at the rate in effect at the time of creating the order. Then the rate will change to the current one. The user can clarify any information related to the nuances of the exchange on the site alfacashier.io.

 

Alpha Cashier Commission

Alfa Cashier has several types of commission – 1.5%, 2%, 3% or 5%. It depends on the direction of the exchange – so Bitcoin to Etherium will be subject to a minimum fee of 1.5%, and at the same time Litecoin to JuMopeu will require charging a maximum fee of 5%. Phone deposits in U.S. dollars are not subject to an additional fee in either direction. There are several exchange options with zero fees on the platform every day. To learn more about them, and to see a complete table of fees by exchange destination, visit the “Fees and Limits” page on the website alfacashier.io.

 

Currency of operations

The main objects of AlfaCashier’s work are various Cryptocurrencies. On the platform there is a record number for an online exchanger – 24 types. Also Alfa Cashier performs operations with the following types of currencies:

• Russian Ruble (RUB) – for all Russian banks, including separately identified Sberbank, Tinkoff, Otkritie, VTB24 and Alfa-Bank, as well as for YuMoneu.
• US Dollar (USD) – for VISA, MasterCard and cell phone top-ups.
• Euro (EUR) – for SEPA, VISA and MasterCard transfers.

In the accompanying reference materials you can also learn that previously the service worked with the title characters Perfect Money and Chinese yuan (CNY) as part of the payment system ChinaUnionPay, but at the time of writing the review, these directions were not available on the site.

 

AlfaCashier Verification

For most transactions on Alfa Cashier neither registration nor verification is required. However, proof of identity will be required if the user decides to use one of the following directions:

• Flexepin in Canadian dollars (CAD).
• Sberbank of Russia in rubles (RUB).
• SEPA transfers in euros (EUR).
• Withdraw to VISA or MasterCard in U.S. dollars (USD).

It consists of five steps, the first of which is to agree to the terms. The second step is a cell phone. You enter the number and wait for the code in the SMS, and then confirm the phone using a special form on the site. The third stage is identification by document. The user provides a photo of one of the four identity documents – civil or foreign passport, ID-card or driver’s license. There are a number of requirements here – the document must be original, never a scanned page or a photo from the monitor screen.

The fourth step is the verification of selfies. The user needs to take a photo along with a document that proves his identity. And here there are a number of requirements. First, along with the document, the client must have an A4 sheet in his hands, on which will be indicated the address of the site, the date of registration and signature. Secondly, it is not allowed to hide the document or part of it by blurring the image or overlapping the readable area with the fingers. Third, the user must not be wearing glasses, a hat, scarf or other items of clothing that would make it difficult to identify him or her. Selfies can either be taken from a computer webcam or uploaded separately. The fifth step is address verification. It takes place on one of five documents:

• Civil passport (when providing the spreads with the photo and registration).
• ID card (when both parties are provided).
• Bank statement (it must contain the user’s full name, address and date of issue).
• Utility bill (with full name, address and date of issue).
• Telephone bill (with the same requirements as the previous two documents).

And here a number of important requirements apply: the document confirming the address must be no more than 3 months old (for bills and bank statements), or contain a photo of the owner (for passports and ID-cards), it must contain a full address with the postal code. The user must send a photo of the original, not a screenshot or a photo from the screen. Documents without an address, fully or partially blurred, with cropped areas on the photo are not accepted.

After completing all five stages of verification, an ALFAcashier employee will verify your documents within 24-72 hours and either confirm your identity by giving your account the status “verified” or reject the verification and indicate at what stage it was failed. Please note that the procedure is not available to residents of the United States, Iran, Iraq, Morocco, Algeria, Egypt and Tunisia.

 

Bonuses alfacashier.io

Registered users of Alfa Cashier get access to various bonuses – discounts, affiliate program and auto exchange. Let’s talk about them in more detail.

 

Discounts

Each user, who has passed the registration procedure of the account on Alfa Cashier, gets access to the discount. It is cumulative and takes into account the turnover of all completed orders for each direction. At the moment of registration user gets a symbolic discount 0%. When the total turnover of 1 thousand U.S. dollars, he passes to the basic level and gets a 2.5% discount. The next level Junior – allows you to save 5% when you reach the limit of 5,000 USD. At 10,000 dollars, the user opens the level of Medium and 7% discount, and the maximum is provided for the status of High and is 10%, the user will receive it when reaching the limit of 50,000 dollars.

The discount applies only to the amount of the service fee, and the total turnover is calculated in dollars. If the user has made transactions in another currency, the order amount will be converted to dollars during the calculation.

 

Affiliate program ALFAcashier

Alfa Cashier also gives registered users the opportunity to take part in an affiliate program. To do this you don’t need to go through any additional registration procedures – you just use your partner’s referral link available in your personal cabinet and invite new clients using it.

Partner can earn up to 20% of the service’s revenue from each of his referrals. Information about all invited users and remuneration is available in your personal cabinet in the “Referrals” section.

 

AutoTransfer

Registered users of Alfa Cashier can create automatic exchange directions in their personal cabinet. Once created, the user does not even need to log in to the site – the necessary amount will be automatically transferred to one of the destinations.

Automatic exchange is linked to your wallet in a particular payment system or cryptocurrency. At each receipt of the specified amount to this wallet, the service will automatically transfer funds to the payment system and account that you specify in the process of creating a referral. This is very convenient for those who regularly receive fixed amounts and withdraw them to more convenient payment systems – for example, when receiving a salary in cryptocurrency.

 

Complaints about Alfa Cashier

The “About Us” page states that Alfa Cashier has had 11,000 positive reviews on the platform in 7 years. This may be true, although it would be wise not to take such information at face value.

Searching for reviews on the Internet made sure that Alfa Cashier is popular and respected – customers praise the speed of processing requests and professionalism of technical support. Specialists are eager to contact the user, quickly and competently solve all issues in favor of the client, quickly respond to tickets. Users are generally positive about the size of discounts and the effectiveness of the affiliate program.

If there will be reviews about Alfa Cashier exchanger, we will definitely publish the information in social networks. Sign up so you don’t miss anything!

Please keep yourself informed about news and complaints. We copy the most valuable information to social networks, so please sign up!

 

Alfa Cashier regulation and license

Let’s study the data about Alfa Cashier exchanger license to make sure of the reliability of the service.

 

License and regulator

Alfa Cashier is a product of Alfa East Ltd. and the registration number is 138,807. The website and the company are registered in Belize and the registered office is located in the state’s largest city, Belize City. You can find the full address at alfacashier.io.

On the main page there is no indication of payment system licenses, however, Alfa Cashier is in the list of business partners of Perfect Money, despite the fact that transactions with this payment system on the site are not currently available.

 

Where to complain about ALFAcashier

Customers who want to leave a complaint about Alfa Cashier can contact technical support. On the site there is a list of frequently asked questions by category. Study it carefully, in case your request has already been answered.

You can also get advice in the online chat by clicking on the chat icon, which is located in the bottom right corner of all pages of the site. You can also create a new request for support in your personal cabinet. There you can also see the history of all the requests closed and open at the moment.

 

User Agreement alfacashier.io

The Legal Information page contains three documents – Terms of Use, Privacy Policy, and Terms of Use for United States Residents.

All three documents, unfortunately, are in English without the possibility of translation. The documents enshrine the following important points:

• Use of the site and its services is intended only for persons over the age of 18 years.
• The administration of the resource is not responsible for the bans imposed by your government on currencies, electronic signs and cryptocurrencies used by the service, which can lead to the process of interruption of transactions, loss of funds or other consequences.
• All exchange rates, data, prices, opinions, research, analyses and other such information presented on this site is not advice or a call to invest, but purely market information.
• Those users who have not been verified (not mandatory for many exchange destinations) may be asked to confirm their identity as part of an internal investigation of the service or participation in an external law enforcement investigation into suspected illegal activity.
• Transactions of the service are finite and non-refundable.
• The administration of the service is not responsible for any mistakes made when entering the data.
• In exceptional cases, Alfa Cashier may consider requesting a refund, but service and payment system fees will be deducted from the refunded amount.
• All personal data collected by Alfa Cashier is used solely for the purpose of countering legal violations and will not be disclosed to third parties in any way, except by court order or law enforcement request.

 

Is Alfa Cashier a scam?

Carefully reviewing the exchanger Alfa CashierWe found a lot of positive feedbacks, comprehensive information on user interaction, high-quality affiliate program, serious approach to currency exchange, and commitment to complying with the laws of the country where the exchanger operates. In addition, the site provides professional technical support, supports security and legality of transactions, and cooperates with the leading Russian banks and global payment systems. Based on these data we can make a simple conclusion: Alfa Cashier is not a scam.

 

Conclusion

Modern and functional design, a fairly large number of cryptocurrencies, interesting bonuses and even a page for developers – not too typical for a site that is already seven years old, which is a very long time for the exchanger. However, Alfa Cashier During all this time, we have not only maintained the quality of service, but also brought it to a new level. Moreover, the administration is not going to stop and is doing its best to keep up with the flow of time.