Reviews about Rent a Car

TLDR: Company failed to provide child seat – refused to take full accountability – encourage all families to stay away We organised a transfer through KiwiTaxi with a month’s notice from Denpasar airport to our Bali accommodation for 2 adults and 1 toddler. Despite repeated confirmations, upon… Read more

I’ve been using EconomyBookings for my travel car rentals since 2023, and overall, my experience has been very positive. The website is intuitive, and the booking process is smooth, offering plenty of options across different cities. I appreciate their transparent pricing and detailed descriptions, … Read more

I tried Trip.com and it was easy to book flights plus the prices were good. The only downside was that support took a while to reply and I noticed some extra fees at checkout. anyway it’s handy but not perfect. Read more

I recently used Localrent.com to book a rental car, and overall the experience was smooth. The website is user-friendly, the booking process is clear, and the support team responds promptly. My only concerns were limited availability at certain locations and minor delays in communication, but these … Read more

I've used Expedia several times to book flights and hotels, and it has consistently made travel planning simple and convenient. The platform’s user-friendly interface and competitive prices save me a lot of time, though occasionally some deals take a bit of digging to find. Overall, it’s a reliable … Read more

I had a really positive experience using Trip.com—the booking process was straightforward, and I appreciated how clearly flights and hotels were displayed. Customer support was responsive when I had a minor issue, which made the whole trip feel less stressful. Overall, it’s a convenient platform for… Read more

While traveling in Turkey, we decided to use KiwiTaxi for a transfer from Antalya Airport to our hotel. The booking process on the website was intuitive — we selected the "Comfort" class and paid by card. We received an instant confirmation, and the driver contacted us via WhatsApp the day… Read more

Would not use or recommend this company to book a car from as I would like to share my personal experience in dealing with their customer service. It’s very unfortunate that they have Amy Neil as a representative. Due to her handling of my case I will no longer be using Discovercars. It’s a very mea… Read more

While vacationing in Phuket, we decided to use KiwiTaxi for our airport transfer to the hotel. The booking process was smooth — the website made it easy to choose the right vehicle class, specify the number of passengers and luggage, and get instant confirmation. A day before the trip, the driver… Read more

Localrent was a real discovery for me during my trip to Spain. It’s a very convenient service with a clear website, transparent terms, and competitive prices. I booked a car in advance because I wanted the freedom to travel between cities without relying on public transport. I picked a compact vehic… Read more

We rented a Hyundai Accent through LocalRent in Dubai for a week. We wanted something budget-friendly and reliable for getting around the city without any issues. The website had a great selection of cars, and the prices were lower than those of international companies. The booking process was sm… Read more

Second worst experience with Trip.com. Their customer service is comparable to a bus station at the edge of a remote terminal. They canceled my flight once in 2017 at the last moment, putting me in a very difficult situation, and now they’ve done it again. They canceled my flight; I requested a resc… Read more

This Site is simply a SCAM. If you are travelling with family, DON'T TAKE THE RISK it's not worth the money they offer. They show less price but they hide a lot in terms and conditions section. They don't have Customer Care Representative to answer your calls. They say Car Pickup in Airport but … Read more

This company is a scam. Booked a car, cancelled 4 days before. Only refunded 69.28 euros out of 202.74.Tried to contact the company and no answer. Read more

I rented a boat from these people in Oct 2024 at the last minute that cancelled my boat offering me poor replacements, they difference was £3000 they promised to refund 5 weeks later no refund do not use this company Read more

They work like a Scam. If you flight was delayed, the reservation is canceld and you will pay few hundreds dollars. Stay away By the way, tere was additional 5 or 6 costumes with the same issues. All of them didn't receive any car but was scamed with hundreds of euros Read more

How in the world do they have such a high rating here? 1. They cooperate with scam rentals like Surprice/Autoone - check out their reviews on Trustpilot. 2. Rented a car at Autoone/Surprice through them and also bought their Full Coverage insurance. When returning the car the rental found a scra… Read more

Beware if you need a Refund. Lost $500! Lured in by misleading propaganda. Like "cancel anytime before ..." Made 8 bookings, then AFTER the booking they tell you insurance coverage does not apply to US or Canadian Citizens. In requesting a cancellation, they give you credit on a walle… Read more

Absolutely avoid! A company that doesn't care at all about its customers, which responds to emails after a month of waiting. We rented a vehicle at Santiago De Compostel airport, our plane landed at midnight and we rented the vehicle for 12:30 a.m. a bus was to take us to the “Record Go” agency loca… Read more

Good afternoon! Can you tell me if your situation has been resolved? Read more

Good afternoon! Can you tell me if your situation has been resolved? Read more

Good afternoon! Can you tell me if your situation has been resolved? Read more

I am absolutely delighted! We went to Armenia with a big company + we had a dog with us, we needed a micro bus. We chose for quite a long time with our manager Anton, which would suit us better as we had many conditions, child seat, pet permit and plus there are 7 of us and I wanted to take the car … Read more

Stay well away from this company! They have stolen AU$400 from me and won't return it. They gave me a much smaller vehicle than advertisied. When I cancelled the booking the car hire company reimbursed me but this company will not refund my insurance! You have been warned! Read more

Good day! Can you please tell me if your problem has been solved? Were the funds returned? Read more

i rented a car in august 2023.my security deposit was taken and to this day, two and a half months later, i still haven't been credited.discover cars is not giving me any clear answers!!!! Read more

We rented a car in Tbilisi for a week, everything went quite smoothly. Quickly chose a car, made a prepayment and picked up the car in a couple of days. Communicated with Christina the manager on watsapp, she gave us all the information we needed on booking in Georgia. The Toyota itself was in excel… Read more

Hemos tenido una experiencia nefasta con DISCOVERCARS. Hicimos una reserva en Mayo en DISCOVERCARS para coger coche en Bérgamo y usarlo durante 9 días, para dejarlo en Venecia, del 14 al 23 de Agosto. Nuestra sorpresa fue que al llegar allí no teníamos nuestro coche con Italyrent, que es una de las … Read more

Car booked and paid for (plus insurance) well in advance. The day we showed up to pick up the car <a very polite gentleman> informed us that he would not release the car because we did not have a credit card. He did not even want to try the cards we had, but instead offered to pay cash for the… Read more

Avoid !!! Rental made on their site, deposit paid, rental not honored on arrival. No possibility of a refund. Dishonest website and rental agency in Italy " Suprice" " Atone" Read more

DiscoverCars company are scammers. 26.06.2023 I rented a car in Dubrovnik for a week and so far I have not received a refund of the deposit of 500 Euros. Read more

It is a big scam!!! They offer cheap price and show very competitive terms like: debit card accepted, additional driver for free, free cancellation and probably more. These are the one I lost my money for. In reality Car Rental dentist accept debit cards, DiscoverCars change these terms at the end… Read more

The price that is listed on the site when booking a car does not include the cost of insurance. After booking, it turns out that you have to pay more (in my case, for a 4-day rental it was 200 PLN). In the end, it comes out that renting a car costs more than in competing companies. Read more

We got the car easily and the main thing is that we paid part of it in rubles, which is super! The car was in a so-so condition actually because of the smell, but the price justifies such a disadvantage. I had to argue a little with the managers about the choice, they insisted on a more expensive ca… Read more

I rented a car for a month through Economybookings and received a voucher with the documents required to collect the car. at the Alamo branch at Paris Charles de Gaulle airport. These documents included my credit card, my driver's license, and the voucher. However, when I arrived at the Alamo ren… Read more

We arrived at the airport in Palermo Italy to pick up our vehicle tat we we paid for FULL COVERAGE INSURANCE when we reserved the vehicle! And the rental car place said we must pay again, the car rental place literally told us the insurance we paid for is NOT REAL!!! And this was only the first issu… Read more

You book a car rental and receive a confirmation that there are NO FURTHER COSTS, everything is included - which is WRONG - you pick up your car and you have to pay for insurance A LOT - also EconomyBookings confirmed on their voucher, insurance is included ! however, EconomyBookings doesn't care - … Read more

You stole from me. Why are you doing this? People, don't trust this company if they offer you money. Read more

Booked a car in Crete, Greece 5 months earlier. 2 hours before takeover I receive new invoice for the car which is 60 EUR more. I complain immediately and they say to me the car has broken down (probably because of my complaint) and that they will find me a new one and obey the earlier price. I get … Read more

I have prepaid 100 eur for the car, came to the airport with small child and the company, which was mentioned in the booking didn't see my reservation. So they just didn't picked me up at the airport, I didn't want to speak to me. After several tries to call support of Economy bookings nobody wanted… Read more

I reserved an SUV through EconomyBookings.com for pickup at Chicago Midway on 7/28/23 at Rent-a-Wreck. When we arrived, we were told that they had no SUVs available despite my having received a confirmation email. When I asked to credit my account for the difference for a smaller vehicle, they ref… Read more

We tried to rent a car with Economic Bookings, and we started having problems since the beggining to pay for the renting, for some reason their website was not accepting my card anymore, even when I've already rented a car with them and the same card. We tried to rent a Jeep Compass, they sent me t… Read more

Had previous booking, canceled due to FL hurricane . Now, they say it will be 30 days for any reimbursement. Booking #B89425314. Just finished travel (new booking) A) U-Save car rental (avoid this company). Waited for 30 minutes in hot sun before picked up. B) Staffs: rude, suggested to rent som… Read more

A total shame. I fully prepaid the car, but I was not able to remt it because some small print conditions. And, no money back. Do not rent from economybookings. Read more

I used this service to try to rent a car in Santo Domingo, Dominican Republic. They lied about the costs and coverage so when I got to the rental partner place the real costs were more than 5x times higher (>$700 instead of $119) and they also wanted a $1,500 deposit. Total fraud. I have a bad r… Read more

I am formally expressing my dissatisfaction with an experience I encountered with Discover Cars, as well as the subsequent dispute resolution process with AMEX. I believe it is of paramount importance to bring this matter to your attention for your consideration and understanding. On June 9th, 20… Read more

Bought full coverage and rental agency read it and told us directly that your coverage was useless and would not cover anything. Insurance is money in exchange for peace of mind. Messaged customer service line, zero response Read more

I booked a car and they charge me immediately not at the rental desk as they told and when my flight is late for 40 minutes, I didn't get the car and also the money.BE CAREFUL Read more

1- The car was clean enough. There were some scratches and stains on the ceiling, but overall it was pretty decent: there was no odor, the trim was fresh. 2. Punctual. We ordered the car 10 days in advance, in 24 hours we were confirmed the trip and told which car and which driver would arrive in… Read more

Respect to the driver in Turkey who took us with friends from Antalya to Olanya!!!! Respect from the guys from the Urals!!!! Read more