Reviews about Hotel Reservations

Good afternoon! Thank you very much for the wonderful review. We will be glad to see you again! Read more

Great service. We went to Kazan with my family. With the help of this service we easily found an apartment in the area we needed. Great choice, a lot of options for settling, for all tastes and wallets. Read more

Great app for booking accommodation Affordable prices, cheaper than the sites of hotels and hotels, convenient, quick I will use it again and recommend it to my friends Read more

Good afternoon! Thank you for your feedback and choosing our service! Read more

Good afternoon! We appreciate you taking the time to leave a review! We appreciate your actions! Read more

After foreign booking sites were blocked, I had to look for an alternative. The site daily.ru was able to replace these sites with dignity. Now we only book accommodation through it. Read more

I had no problem booking the apartment, the receptionist answered our questions in chat, and we were able to check in early which is very convenient since we all got tired after connecting from the plane, thank you very much for that. The apartment itself is excellent, comfortable, clean and warm, w… Read more

Reservation # 16344951. There is already a description of the situation here. If you want to understand something, there is enough information: you can also find your employees who communicated, and a record of conversations, if you want details. Now I think there are 4 ways things can go: 1) you … Read more

Thank you for your response! We understand how you feel right now, but we would really like to understand the situation and try to help you. And without a reservation number, unfortunately, we can't do that. Feedback would be very much appreciated! Read more

I communicated with your employees on this issue 4 times. If you think that there is some mistake here, that it shouldn't be like this - please contact your hotline - they will explain to you the policy of sudnoot.ru. Personally, I do not want to communicate with a dishonest and hypocritical company… Read more

Good afternoon! Thank you for sharing the whole situation, it is very important to us! We completely understand your feelings. To help us understand the situation in more detail, please send an email to [email protected] with your booking number and a description of the situation. Thank you in adv… Read more

Hello! We are disappointed that you encountered a similar situation when using the service. If we can help you in any way, please email us at [email protected]. Thank you in advance for your reply! Sincerely, Daily.ru! Read more

Hello! We're sorry you had to deal with this. When you place your object on our site, the owner of the housing independently places all the information in the ad. On our part, the responsible professionals are engaged in periodic reminders to update all the data. In order that we can help you, pl… Read more

Good afternoon! We are sorry that you are in a difficult situation. We have created the rules so that they act as a motivation for guests, and for landlords to comply with all the terms of our service. In case the landlord violates the rules, he or she will be sanctioned with further tracking of … Read more

Good afternoon! We are sorry that the conditions of the resource did not suit you. After placing the object, the landlord can choose a convenient scheme of work. This functionality is available in the user profile. According to the scheme, you can choose the conditions of the final payment to the… Read more

Good afternoon! Thank you for the positive evaluation of our service! Sincerely, Daily.ru! Read more

Good afternoon! Very sorry that the first acquaintance has left a negative impression. The timing of the withdrawal is provided by the resource in order to avoid erroneous crediting not on the user's card. Our specialists independently check the data for withdrawal. For this reason, we need time,… Read more

Good afternoon! We apologize that you have encountered difficulties. Refunds are made initially to the user's profile. To withdraw it you need to make an application. As far as we can see, at the moment the situation is solved and the withdrawal is performed. If we can help in any way, write to u… Read more

Good afternoon! Very sorry that you have experienced difficulties. When you cancel a reservation, the funds are credited to your personal account balance. This the amount can be withdrawn or used to pay for bookings. Withdrawal is possible independently, through the section "Balance" or… Read more

Hello! I'm sorry that you have formed this opinion about us. We would like to help you in the issue of the resource. If you need help from us, send us an email at [email protected]. Sincerely, suto.ru! Read more

Good afternoon! Under the terms of the resource, if a guest cancels the reservation and more than 7 days before check-in, the guest will be refunded half of the prepayment. This the information is freely available in the section "Guests" and "User Agreement". In the case of cance… Read more

Hello! We're sorry for the difficulty. For us to be able to help you better, we need to know your reservation number. We would appreciate if you could send an email to [email protected] with your reservation number and a description of the situation. Thank you in advance for your reply! Sincere… Read more

Hello! We are sorry about the situation that has arisen. If the landlord is violating the terms of the resource, we will take action and help you find a place to stay. It is important for us to understand your situation. To do this, please email us at [email protected]. Sincerely, rentals.ru! Read more

Hello! I'm sorry that you have formed this opinion about us. We would like to help you in the issue of the resource. If you need help from us, then send us an email at [email protected] Sincerely, Daily.ru! Read more

Good afternoon! We are sorry that you have had difficulties. To clarify the situation of your appeal, please send us an email to [email protected] with the description of the situation and booking number. We will be glad to help you. Sincerely, suto.ru! Read more

Good afternoon! We apologize on behalf of the service for the inconvenience. Our staff works daily and responds to all inquiries as the workload. We would like to look into the situation in more detail and help you with a refund. Please write us your reservation number to [email protected] and des… Read more

Good afternoon! When you cancel a reservation, the funds are initially credited to the balance of your personal account. Funds can be withdrawn or Use it to pay for bookings. To withdraw funds within the time frame you specified, you need to issue a withdrawal request. This functionality is avail… Read more

Good afternoon! We are very sorry to hear about your difficulties. We saw that your situation has already been handled by our Specialist: the booking was cancelled with a full refund of the prepayment. The money has been processed for withdrawal from the resource. We would be grateful if you ref… Read more

Good afternoon! Thank you for your excellent review and positive evaluation of our work. Read more

Good afternoon! Thank you very much for taking the time to leave a review and appreciate the service. We are glad that you remembered your stay and left a positive impression! Read more

Good afternoon! We are glad that you have only positive emotions from using the service! Thank you for choosing us! Read more

Good afternoon! Thank you for your positive evaluation and choosing our service. We appreciate you choosing us! Read more

I love to travel, and most importantly I want to do it in comfort! I used to use Booking, but now it doesn't work in Russia. So, I've got a great alternative! There are a lot of accommodation options for every budget. I will stay in touch with them 24 hours a day. I booked apartments in St. Petersbu… Read more

Not a bad domestic booking service. Not Bucking of course, but it's quite on the level and you can use it. The main thing is that there are not as many scammers as on one very famous site. I booked several times this year and was very pleased with the service. Read more

My family and I went to Ulyanovsk to my sister's wedding. We went to the daily, found a suitable option, made an advance payment, the reservation was ready. Upon arrival, we had to stay a little longer, which we warned the owners of this apartment, they said no big deal. Arrived with a delay of an h… Read more

Hello. I have already contacted you, but I have not heard back from you. The essence of the question: Through your agency booked an apartment in the city of Kemerovo. I made an advance payment. You can see the check. A few hours before moving in, I called the contact person who was supposed to pro… Read more

We had a vacation in St. Petersburg. We liked everything. The hostess welcomed us cordially. Clean, cozy, and that's all we needed. A good place for the money. Everything is clear on the website. No problems. Read more

October 2022, renting an apartment in Adler for a week (about 9 thousand rubles per day, i.e. not cheap). The landlord is designated as The apartment looks very good. The apartment looks very good. Most of the time interruptions with hot water (disappears after a minute of using the shower). The l… Read more

I cancelled a reservation on September 19, today October 04, the money is not returned, although it is written that the application is under consideration and the deadline of 2 to 10 days, nowhere to respond. How can I make sure no one else gets caught? Read more

I can't get my money back for a cancelled reservation. Messages are ignored, no response! Read more

Money is not refunded. Suto. ru - I do not recommend it. The information is wrong, and then the money is not refunded. Read more

Do not book with this company. Not only will you encounter incompetent managers, but, like me, you won't be able to get money for a flight that was cancelled by the airline, for example. They really screw you out of money. Read more

It's a planned scam, the money doesn't smell for these crooks, in the old days they would have hung on the rack or the wheel a long time ago. Read more

I booked an apartment in Moscow, made a prepayment, the money from the card was written off, but within 30 minutes the reservation was canceled allegedly because the payment was not received. There was no answer to my calls and emails. Read more

On Nevsky Prospect 90-92 there is a sign for Hotel Travelto. I booked this hotel on the site sudno.ru from 22.07 to 23.07.2022. The reservation is I had a free cancellation option, but when I tried to cancel the reservation, I got a deduction of about 600 rubles. So, St. Petersburg's front door wit… Read more

Very unsuccessfully booked and sent a prepayment, not all the money was refunded 50 percent ????!!! How's that? Read more

A scam!!! We sent prepayment for the reservation. The owner refuses to settle us and cancel the reservation on their part. Sudotov.ru refuses to resolve the situation and said that the prepayment will not return to us. Read more

The worst site to place your ads . tech support does not work requests do not perform Read more

I booked a place to stay on the service "Sudotv.ru. I made an advance payment. Circumstances changed, I had to cancel the reservation. The money, as stated, should return to the card, but alas. Helpdesk phones are not answering. It is unclear how to contact them. Very dishonest people. But the ads a… Read more

On 22.06.2022 I booked an apartment offered by the site. The money (prepayment) was withdrawn immediately, issued a reservation, and a few hours later withdrew the reservation, and the prepayment was transferred to my personal account and have not returned until now. Calls (88005552608 and 849965399… Read more