• Company Review Sutochno
    1.5
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    Service
    20%
    Personnel
    60%
    Quality
    20%
    Cost
    20%

    petty crooks

    On Nevsky Prospect 90-92 there is a sign for Hotel Travelto. I booked this hotel on the site sudno.ru from 22.07 to 23.07.2022. The reservation is I had a free cancellation option, but when I tried to cancel the reservation, I got a deduction of about 600 rubles.
    So, St. Petersburg’s front door without elevator, on the second floor there’s a restaurant and a vape shop. Well, we had to go to the third floor. After paying for the room at the reception, it turned out that there were four more floors on the steep narrow stairs. And we are in a hotel room for 5,700 rubles.
    The low sloping gray ceiling, a tiny dirty window, you can’t open it all the way, it’s I’m in a hotel, so where’s the air conditioner? Oh, yes, we are in a HOTEL, so where is the air conditioner? And here are the wires from it, hanging over the door.
    That’s okay, we’ll take a shower. А There’s no hot water at all, and the cold water comes intermittently in a thin stream.
    All right, let’s soak a towel and at least wipe our face and hands. Here we go. No…The towels are so smelly that you have to soap your hands with soap and wait a long time for the water to flow.
    In the morning there was no water at all. At the front desk. They say there is no water in the whole neighborhood. It’s strange, our friends live in the next house and the water is fine.
    There are different offers on the tourist There are common showers and very inexpensive hostels, small money means small services.
    But we have a hotel, and the price is not a hostel, not a bed-and-breakfast. Such a rat hole cannot be called a hotel and cost 5700.
    23 moved out of that abomination in a hurry.
    All the hotels have had a rough patch, but

    Positive
    • large selection of objects
    Minuses
    • withholding money when canceling a booking, poor control over the proposed objects
    • SUTOČNO.RU Kolombina Ivanova 26 October 2022 at 14:31
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      Hello!

      We are sorry about the situation that has arisen. If the landlord is violating the terms of the resource, we will take action and help you find a place to stay. It is important for us to understand your situation. To do this, please email us at [email protected].

      Sincerely, rentals.ru!

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Reviews 1 • Complaints 0
Rating -1
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Company review statistics for Sutochno
4.5
409 reviews
87%13%
Service
89%
Personnel
90%
Quality
89%
Cost
90%
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