Main » Ratings » Hotel Reservation Services » Sutochno is a Scam? » Testimonial no 50408
Sutochno
Total reviews 397
7 complaints
4.4
Confirmed company
sutochno.com
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  • Company Review Sutochno
    • Year of use: 2022
    1
    Rate your review 0
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Cost
    20%

    Advertising scammers!

    I booked a place to stay on the service “Sudotv.ru. I made an advance payment. Circumstances changed, I had to cancel the reservation. The money, as stated, should return to the card, but alas. Helpdesk phones are not answering. It is unclear how to contact them. Very dishonest people. But the ads are on Central TV. It’s horrible! People do not trust the scammers. Booking 13363193.

    Positive
    • They withdraw money for prepayment very quickly
    Minuses
    • The prepayment is not refunded if the reservation is cancelled. They don't answer letters and calls. Money in your pocket and goodbye.
    1 answer
    Reply to a review
    I don't recommend it
    • SUTOČNO.RU Tatʹyana 26 October 2022 at 14:48
      Rate your response 0
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      Good afternoon!

      Very sorry that you have experienced difficulties. When you cancel a reservation, the funds are credited to your personal account balance. This the amount can be withdrawn or used to pay for bookings. Withdrawal is possible independently, through the section "Balance" or through specialists. The support service works every day. The speed of response to requests depends directly on their number. As far as we can see, the request for withdrawal of funds has has been processed. If you still have questions, you can contact us at: [email protected] .

      Sincerely, suto.ru!

      Answer

More honest opinions from real people about the company Sutochno

  • 5 months ago
    4.3
    Rate your review 0
    0
    0

    overall everything is ok

    I used it once, I chose an apartment in St. Petersburg with many positive reviews, everything went well. On the downside - no guarantees after moving in, the service does not give, contact the owner of the housing to clarify any questions about the object (not always everything is clear from the photo)... Read more
  • 5 months ago
    5
    Rate your review 0
    -1
    1

    Excellent service daily.ru

    In November, we used the Suchno.ru service when we were in Moscow and the Moscow region. I really liked the fact that we could find an apartment in the area we were interested in or close to our location. The move-in and move-out process is as simple as possible, no key deposits, no contracts, etc. On... Read more
  • 5 months ago
    5
    Rate your review 0
    -1
    1

    Sutochno.ru - an excellent service for selecting and booking accommodation

    After the departure from Russia of the familiar Airbnb and Booking.com. I didn't know how best to find and book accommodation when traveling. О Daily. ru learned from the advertisement and decided to try to find through them a suitable apartment for a trip with a child to St. Petersburg on vacation... Read more
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Reviews 1 • Complaints 0
Rating -1
0 advantages and 1 minus
Company review statistics for Sutochno
4.5
409 reviews
87%13%
Service
89%
Personnel
90%
Quality
89%
Cost
90%
The company in the ratings
RatingPlace
HHotel Reservations
1/28
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