Main » Ratings » Hotel Reservation Services » Sutochno is a Scam? » Testimonial no 50660
Sutochno
Total reviews 397
7 complaints
4.4
Confirmed company
sutochno.com
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  • Company Review Sutochno
    • Year of use: 2022
    1.3
    Rate your review 0
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Cost
    40%

    Scammers

    Very unsuccessfully booked and sent a prepayment, not all the money was refunded 50 percent ????!!! How’s that?

    Positive
    • No
    Minuses
    • I am not able to book without the hosts! Refunds for cancellations are not given in full!! Divorce of people!!
    1 answer
    Reply to a review
    I don't recommend it
    • SUTOČNO.RU Tatʹyana Kartuz 26 October 2022 at 14:44
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      0

      Good afternoon! Under the terms of the resource, if a guest cancels the reservation and more than 7 days before check-in, the guest will be refunded half of the prepayment. This the information is freely available in the section "Guests" and "User Agreement". In the case of cancellation of a reservation was made for a reason beyond your control, then please write to [email protected], indicate the reservation number and describe the situation. We are We will consider your appeal for a refund of prepayment on an individual basis.

      Sincerely, Daily.ru!

      Answer

More honest opinions from real people about the company Sutochno

  • 5 months ago
    4.3
    Rate your review 0
    0
    0

    overall everything is ok

    I used it once, I chose an apartment in St. Petersburg with many positive reviews, everything went well. On the downside - no guarantees after moving in, the service does not give, contact the owner of the housing to clarify any questions about the object (not always everything is clear from the photo)... Read more
  • 5 months ago
    5
    Rate your review 0
    -1
    1

    Excellent service daily.ru

    In November, we used the Suchno.ru service when we were in Moscow and the Moscow region. I really liked the fact that we could find an apartment in the area we were interested in or close to our location. The move-in and move-out process is as simple as possible, no key deposits, no contracts, etc. On... Read more
  • 5 months ago
    5
    Rate your review 0
    -1
    1

    Sutochno.ru - an excellent service for selecting and booking accommodation

    After the departure from Russia of the familiar Airbnb and Booking.com. I didn't know how best to find and book accommodation when traveling. О Daily. ru learned from the advertisement and decided to try to find through them a suitable apartment for a trip with a child to St. Petersburg on vacation... Read more
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Reviews 1 • Complaints 0
Rating -1
0 advantages and 1 minus
Company review statistics for Sutochno
4.5
409 reviews
87%13%
Service
89%
Personnel
90%
Quality
89%
Cost
90%
The company in the ratings
RatingPlace
HHotel Reservations
1/28
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