Main » Ratings » Hotel Reservation Services » Sutochno is a Scam? » Testimonial no 60398
Sutochno
Total reviews 397
7 complaints
4.4
Confirmed company
sutochno.com
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  • Company Review Sutochno
    • Year of use: 2023
    1
    Credible feedback Rate your review 0
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Cost
    20%

    Divorce

    Reservation 19858613. We made an advance payment. The owner of the apartment did not come to the meeting. Called him, said he could offer another apartment with one bed, although originally booked accommodation for three people. I couldn’t reach the support service of sudo.ru. We had to urgently look for other accommodation. There is no answer to emails. The prepayment is not returned. They give promises.

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    I don't recommend it
    • SUTOČNO.RU Alena 10 May 2023 at 14:58
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      Hello!
      We are very sorry about this situation. We have already provided the necessary help for your complaint.
      We want to assure you that our specialists are monitoring every cancellation by the landlord, and on the whole period of cooperation we can take appropriate measures on the basis of Daily.ru rules.
      We hope that we will be able to establish our cooperation.

      Sincerely, rent.ru!

      Answer

More honest opinions from real people about the company Sutochno

  • 5 months ago
    4.3
    Rate your review 0
    0
    0

    overall everything is ok

    I used it once, I chose an apartment in St. Petersburg with many positive reviews, everything went well. On the downside - no guarantees after moving in, the service does not give, contact the owner of the housing to clarify any questions about the object (not always everything is clear from the photo)... Read more
  • 5 months ago
    5
    Rate your review 0
    -1
    1

    Excellent service daily.ru

    In November, we used the Suchno.ru service when we were in Moscow and the Moscow region. I really liked the fact that we could find an apartment in the area we were interested in or close to our location. The move-in and move-out process is as simple as possible, no key deposits, no contracts, etc. On... Read more
  • 5 months ago
    5
    Rate your review 0
    -1
    1

    Sutochno.ru - an excellent service for selecting and booking accommodation

    After the departure from Russia of the familiar Airbnb and Booking.com. I didn't know how best to find and book accommodation when traveling. О Daily. ru learned from the advertisement and decided to try to find through them a suitable apartment for a trip with a child to St. Petersburg on vacation... Read more
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Reviews 1 • Complaints 0
Rating -1
0 advantages and 1 minus
Company review statistics for Sutochno
4.5
409 reviews
87%13%
Service
89%
Personnel
90%
Quality
89%
Cost
90%
The company in the ratings
RatingPlace
HHotel Reservations
1/28
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