• Company Review Trip.com
    1
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    Service
    20%
    Personnel
    20%
    Quality
    20%
    Cost
    20%

    Order R32544917239

    I bought two tickets Order R32544917239 through the official website of the carrier, the flight was canceled, the airline…they refunded the money immediately. and said that trip com for the second ticket has not even made a request for a refund!
    Trip com does not think even after 1.5 months…
    the company is horrible. they do not get in touch in any way!!!

    Minuses
    • terrible company
    • Cao Minh Tuấn -Tun- ym ym 11 March 2023 at 14:40
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      So you booked on trip.com and then asked the airline for a refund?

More honest opinions from real people about the company Trip.com

  • Pavel Vasilinec 9 months ago
    1
    Rate your review 1
    +1
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    How to lose 169,000 rubles on tickets and not fly anywhere...

    Good afternoon, the story began on 17.05.2023 when I bought tickets on a bunch of offers me in the application trip.com, I want to clarify that I did not pick up myself. I used the aggregator's offer. As a result, the first part of the tickets were issued at once (Moscow-Sian), but the second part was... Read more
  • Anonymous user 12 months ago
    1
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    0
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    don't mess with me!

    Recently we flew with our family on vacation. We bought our tickets on trip.com. As an option when buying tickets there was insurance from the company AirHelp against damage and loss of luggage. We bought this insurance because we had a lot of valuable items in our luggage on the flight. During our flight... Read more
  • Anonymous user 1 year ago
    1.5
    Rate your review 0
    0
    0

    Brak możliwości wystawienia FV w PL przy płatności kartą.

    When paying by card, it is not possible in Poland to take an invoice for a company even though they ask for such data. This remark is not written anywhere in the terms and conditions. Sitting all day on the chat room and trying to talk to the staff had no effect.
Reviews 1 • Complaints 0
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0 advantages and 0 minuses
Company review statistics for Trip.com
1.6
16 reviews
0%100%
Service
31%
Personnel
32%
Quality
28%
Cost
35%
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