RoboVPS is this a scam? Review and Customers Reviews

RoboVPS – is a Russian company that specializes in providing hosting, domain registrations, renting dedicated servers and issuing SSL-certificates for domestic and foreign clients. The organization began its path of development back in 2001, prior to that engaged in the supply of personal computers and various related accessories in the 90s. Realizing that the field of hosting is quite promising, the company began to work, starting with the reselling of American hosting and domain registration. Gradually, the geography of its presence began to expand, and the company worldhosting.ru mastered the European market, particularly in Germany and Russia. Gradual development in this field and exploration of new horizons led to the appearance of a completely new organization, which today we know as RoboVPS – its own technological platforms in reliable data centers, with provided website hosting, physical and virtual servers. Having been doing it for over 18 years, RoboVPS is a partner of many foreign and Russian software developers and different Internet services. The company’s portfolio includes cooperation with such organizations as cPanel, RIPE, ISPsystem, DirectAdmin, R1Soft, Microsoft, Softline and many other equally well-known and large representatives of the digital industry.

Since there are quite a lot of such companies nowadays, it allowed RoboVPS to carefully analyze all the strengths and weaknesses of organizations, take into account client preferences and understand in what direction to develop and what to improve for a more comfortable and reliable use of services. Choosing the most favorable set of parameters, the user can see that most of the processes of installation and operation of the server are automated, and the emphasis on security and timely detection of possible threats allows you to not spend much time on the state of the server, and concentrate on core business. Having its own quality standards, and focusing on results, RoboVPS offers its services to small and medium-sized businesses, webmasters, entrepreneurs and individuals. However, before using such services from this company, one should find out if RoboVPS can be trusted and if it is a scam?

 

Why RoboVPS?

A lot of experience in this sphere and a lot of satisfied clients clearly demonstrate professionalism and reliability of work with RoboVPS. But to understand why we should choose this company, we need to emphasize the following advantages:

• a variety of rates for every budget;
• additional options and services;
• periodic promotions and bonus offers;
• customer service and a large choice of channels for communication;
• availability of certificates;
• affiliate program;
• a variety of payment methods, including online;
• simple ordering procedure.

 

How do I register at robovps.biz?

To purchase a service, the user will need to register on the site robovps.biz and create an account. You can do it when you choose the desired tariff, as well as in advance, by filling out the form yourself. To register at RoboVPS, just click on the “Personal account” button, which is located in the upper right corner of the page. After that, the site will automatically redirect the client to the RusTelecom platform, where a special form in the form of a small window will be displayed. To complete the registration procedure correctly, you need to enter the following data:

• contact person (name);
• current email address;
• password (can be generated automatically);
• country of residence.

You can also create an account at the moment of choosing the desired service, when after clicking the “Buy” button the system will open a form with registration, which is identical to the previous one. After entering all the data the site robovps.biz registers the user, and the page opens the buyer’s personal account.

RoboVPS Personal Cabinet

The user account is also located on the RusTelecom website, where the user is provided with a full toolkit for comfortable and effective interaction with the company and its services. On the main page of the personal account, you can see brief information about the provider and the account (client code, date of registration, balance and annual turnover). Just above, you can observe the task bar, where you can check your phone number, order a service, top up your balance and contact support operators. Also on the main page there is a small window with purchased services with brief information about them.

As for the additional menu, it is quite extensive and allows you to carry out the entire range of procedures without leaving your personal account. In the user account you can see the following categories:

• Client. Here you can see information about the user (all specified data), the number of payers for services (with the possibility of adding), see information about the referral program, go to the cart and monitor all current and past orders, as well as see all the discounts in a separate tab.
• Products and services. An additional tab that allows you to order or purchase a service without leaving your personal cabinet. Here you can see the whole range of RoboVPS in a simpler form with all the characteristics.
• Finance. There is a separate section where you can activate auto-payment, see the statistics of expenses, see all completed transactions, and print the necessary receipts if you wish.
• Support. A tab for contacting support, where there is an opportunity to create a special request (ticket), which is similar to the feedback form. The user leaves the subject of the request, describes the problem or suggestion, and then a manager contacts him on the phone number specified in the profile.
• Tools. Here you can add a new user or payer by filling out a small form. The whole procedure is done step by step with instructions.
• Statistics. This tab contains a log of visits to the control panel (personal cabinet) of all participants, with the date, time and IP-address of the user.
• Synopsis. Help center in the form of a small documentation on the hosting software and the use of a personal account.

Mobile application

RoboVPS currently does not have its own mobile app for any operating system. Nevertheless, the site itself and the personal account are perfectly adapted for modern portable devices. The user will also be able to use all the functionality of the control panel and view the site from his or her smartphone or tablet.

 

How do I buy a domain name at robovps.biz?

The process of buying a domain name on the site robovps.biz is done in a few simple steps, and the procedure itself does not take much time. However, before purchasing this service, the user should register on the site. Otherwise, during the ordering process, the system itself will require an account for further purchase confirmation.

How do I choose a domain name on RoboVPS?

To start, click on the menu button and select the category “Domains Registration”. After that, the client receives the entire list of available domains with the price designation. At this stage, the user has to choose the appropriate domain zone and package of additional services.

Domain name verification

After selecting the desired domain zone to the client opens a window with authorization (if not already been logged in). If the client has a personal account, the next step is to enter the domain name. If the name is already in use, the system will notify with a small message in red font. If the name is suitable, the user proceeds to the stage of order placement.

Finding a free domain

The search process consists of automatically matching the given value to all existing domain names at the moment. If the name is already occupied, the user will be notified accordingly. If the name is free, it proceeds to the next purchase step.

Ordering Multiple Names

It is not possible to order multiple names at this time. If the user has several sites, it is necessary to go through the registration process repeatedly, making out and paying for each domain separately. Nevertheless, during subsequent registration most of the fields in the form will be filled out automatically, which will speed up the process of ordering the service.

How to register a domain

To register a domain, it is enough to choose its zone, name, fill in the form with contact information and pay by any convenient way. The whole procedure is step-by-step, and if any data is filled in incorrectly, the system itself will point out the error and ask to enter the information correctly.

 

RoboVPS Services

As it was written above, RoboVPS offers its customers to buy virtual and dedicated servers in Germany and Russian Federation, website virtual hosting, FTP storage, domain registration, as well as digital certificate and additional software. The whole list of services can be seen in the website menu by clicking on the button in the form of three horizontal bars, which is located in the upper left corner of the page (near the logo). To understand what exactly you can buy at RoboVPS, you need to understand each of the categories in more detail.

Hosting

One of the very first services the company provided to its customers was shared hosting. At the moment a user can buy hosting in Germany or in the Russian Federation at his/her own discretion with additional functions and high security. RoboVPS provides SSD hosting for hosting sites of any complexity and type of design (online stores, business cards, landing pages, blogs, etc.). Hosting from RoboVPS has the ability to configure advanced PHP scripts, fast and easy installation of CMS (your choice), as well as protection from hacking and unauthorized attacks. According to the company, the data center in Germany is Tier-III certified with a built-in DDOS-attack analyzer. The same applies to the domestic center, but the Russian hosting provides network uptime up to 99.95%.

By clicking on this category, the user can see the billing for the current hosting services. For example, the most inexpensive version W1 with unlimited traffic, SSL and SSD drive on 5 gigabytes will cost the client 119 rubles per month. Up to five sites can be hosted on this hosting, with the possibility of transferring. As for the more expensive variant, the cost of each service increases along with the number of available sites and SSD disk space. For 349 rubles, the user can host up to 50 sites, and the disk space is already 20 gigabytes. In addition, as an additional option, the buyer can buy a dedicated IPv4-address (90 rubles) and disk space (40 rubles / 1 gigabyte). In addition, each of the tariffs includes the following categories:

• unlimited mailboxes and databases;
• Let’s Encrypt SSL certificates;
• permanent data backup;
• 24/7 support;
• protection against viruses, spam and other attacks;
• select PHP extensions and modify settings;
• administration of DNS records.

Domains

RoboVPS sells the most popular domain zones and on the corresponding page of the main menu you can see a list of prices for some of them. If a customer needs a certain solution, he can leave a current request in his personal cabinet and RoboVPS will send a price list for more than 600 domain zones. For example, for 199 rubles a year the customer gets .ru domain with private WHOIS and built-in protection against domain hijacking. If we consider the most expensive option, this domain is .info, which will cost customers 1,800 rubles per year. The cost of this package includes two free mailboxes, the ability to manage DNS-entries, security from theft and a private WHOIS. A private WHOIS for international domains is also available for an additional fee, and the registration, renewal, and transfer costs 399 rubles (excluding .ru and .rf).

VPS

Virtual Private Server – one of the hosting technologies, where there is a dedicated server, whose resources are distributed among customers according to the guaranteed capacity of their tariff. On the site robovps.biz In the corresponding tab you can see all the available offers for virtual server hosting in Germany, where the cheapest offer starts at 149 rubles, the package which includes one vCPU, 512 megabytes of memory and an SSD drive of 5 gigabytes. The most expensive server placement will cost the client 2,499 rubles, where RoboVPS offers 8 vCPU, 16 gigabytes of memory, and an SSD of 200 gigabytes.

As in the previous sections, here you can also see a point with additional services, where the customer can buy the following options:

• One IPv4 address (90 rubles per month);
• one IPv6 address (1 ruble per month);
• ISPmanager 5 Lite (299 rubles per month);
• DirectAdmin panel (150 rubles per month).

It should be noted that all provided VPS install the following operating systems: Fedora 32, CentOS 6/7/8, Debian 9/10, Ubuntu 16/18/20, FreeBSD 11/12, Windows 2012/2016/2019, any OS from ISO-images.

Servers

Dedicated server will be an excellent solution for online stores with a wide range of products, sites with high traffic, for various MMO and work with 1C system. On the RoboVPS website one can see the list of already made solutions with different parameters and configurations, the volume and availability of which, varying together with the total price. RoboVPS offers reliable DELL/HP servers for rent, which are placed in data centers in Germany, with the possibility of changing the configuration for a fee. So, for example, the most inexpensive server would be a Dell R210 II 1 x Quad Core Xeon E3-1230v2 SATA, which includes 16 gigabytes of memory, two SATA drives of 1 terabyte each, the cost of which is 35 euros.

If the capacity of this server is not enough, the most productive at the moment is the Dell R740XD 2x Intel 16-Core Xeon Gold 5218 SSD, which will cost 499 euros. It has the following specs: 128GB DDR4 RAM, 4 x 1.92TB; H/W RAID 10. As in the case of domains, RoboVPS is considering hosting servers in other countries (the Netherlands, England, USA, etc.). All servers have a server administration panel attached (OS reinstallation, reloading, rescue mode, traffic management), and some of them can be activated within an hour after purchase. There is also access to the IPMI interface (server console) for all servers. This option allows you to manage the server even if it is not available on the network.

SSL Certificates

Many search engines rank sites with a secure connection at the top of search results. SSL certificates allow to protect data exchange, validate software and email addresses. RoboVPS offers certificates from Comodo, but by contacting support operators, you can request a certificate from DigiCert, Thawte, and GeoTrust. One of the budget options is the validation of the certificate by sending a letter to the e-mail address of the owner of the domain. If the client wants to obtain an extended certificate (the validation of the domain and documents of the legal person), this procedure will cost a lot more. You can get an SSL certificate at robovps.biz from 799 to 9,999 rubles.

Additional features

In addition to the above-mentioned services, RoboVPS has a number of related offers, thanks to which you can expand the process of using the company’s products and add some useful options.

FTP repository

A data backup service in Germany that allows you to store and download any data without reference to location and device. Such an option will be useful for those who want to save video surveillance data, backup copies of website pages, its content and other things that have a large volume. At the moment the user can buy 1 gigabyte of storage for just 1 ruble, and the volume can be changed at any time at will and in automatic mode by paying extra for increased memory.

Software

Several kinds of useful software, for easier and more convenient work with servers and hosting. The client will be able to purchase a program for VPS up to 100%, an operating system for hosts, as well as automatic script installer (CMS, forums, message boards, etc.). It should be noted that the purchase of additional services on the site also requires a user account.

 

How do I pay for my domain at robovps.biz?

The payment process takes place at the last stage of order placement. After the user specifies all the necessary contact data, the system automatically takes him to a separate tab with the choice of the payment system. On the basis of choosing the method of payment the client proceeds to the corresponding page, where he has to enter data on the details of the means of payment. If the client has a promo code, it is entered after selecting payment systembut before the payment, and the result of applying the code immediately changes the amount of payment.

Renew the domain at robovps.biz

RoboVPS provides for automatic domain renewal, and this service can be activated in the “Auto-Renewal of Services” tab of the Client Cabinet. A small table with all purchased services on the site will be opened to the client. To renew a domain, just select the renewal period, the date of the next payment and the payment method.

 

Payment for RoboVPS services

In the control panel and on the website of RoboVPS you can see information about the available payment methods. The company provides an opportunity to pay for the service by any convenient method, including foreign and Cryptocurrencies. There is also a function for setting up automatic payments, the activation of which takes place in the user’s personal account. The entire payment process takes place on the secure page of the processing center, and after making the payment the client receives an online check. It should be noted that it is possible to purchase any service only after registration and verification of the mobile number.

How do I pay for my order online?

To do this, just select the service, click on the “Buy” button, and the system will automatically redirect the user to a personal cabinet, where you need to specify a convenient payment method and other contact information (if necessary). At the moment you can pay by more than 50 methods, including BTC (Webmoney, Sberbank Online, Tinkoff, PayPalPaymaster, Robokassa, QIWI et al.)

 

RoboVPS bonuses

On the website robovps.biz one can often see various bonus offers and promotions, and for the convenience of users a special section of the same name has been allocated, where one can immediately see the entire list of available bonuses. Most often, these are certain discounts on services that allow you to save a certain amount of money. But there are also more long-term activities that are also worth mentioning.

Discounts

RoboVPS is currently offering its customers the registration of .ru and .rf domains at a reduced price, where previously their cost was 399 rubles, but now it’s 199 rubles. The same discount also applies to other domains, which can be viewed on the appropriate tabs. For example, .biz got a discount of 100 rubles, and .org – 210 rubles.

Coupons

Often RoboVPS launches bonus offers for using promo codes, which should be entered in a special window during checkout. These can be certain discounts on services, as well as various gifts, including free test periods. Right now, with a special promo code, you can get 60 days of free Windows Server for VPS.

Affiliate Program

The affiliate program involves receiving a discount of 5% to pay for attracting new customers. The user must use a referral code when placing an order, after which the sender receives a corresponding bonus in the personal cabinet. It is important to note that referral discounts are offered on the amount of all services purchased by the referral client and are valid as long as the services are active.

 

RoboVPS Complaints

One can find a small number of reviews about RoboVPS on the Internet. In general, the comments turned out to be quite mixed: many note the good work of the service, and some, on the contrary, complain about the unscrupulous performance of the service. But if you look at recent reviews, in most cases they are positive. The users praise RoboVPS for its user-friendly interface, high speed of data processing, high-quality support and low prices. From negative comments we can see dissatisfaction towards operators, however, RoboVPS often responds to such publications, citing the lack of customer support in the cheapest service packages, as well as gross violations of service rules (spamming, scanning other people’s networks, hacking).

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Supervisory authorities

The company’s requisites can be seen at the bottom of the website page, which states that the trading activity is carried out on behalf of TK Rustelekom LLC, registered in 2010. The director of the company is named Garyagdy Azer Jamal Ogly, and the supervisory authority is the inspectorate of the Federal Tax Service No. 6 in Moscow. The company’s registered office is in Moscow, Pyzhevsky Lane, 5, building 1, office 308. RoboVPS has obtained Taxpayer Identification Number 7706739830 and OGRN 1107746537480.

• Check legal information and details of OOO TC Rustelecom in the Unified State Register of Legal Entities by name/INN
• View Privacy & Cookies: Our Promises on asos.com
• View legal information and details of OOO TC Rustelecom

Robovps.biz User Agreement

All documentation can be seen at the bottom of the website page, where the user agreement is referred to as a public offer. In it, the user can see detailed information about the provision of services, additional information about tariffs, registration, about the rights and obligations of both parties, as well as about the protection of the client’s personal data.

Of importance is paragraph 5.10, which states that on the servers and hosting RoboVPS it is forbidden to host resources that are associated with copyright infringement, illegal activities, as well as hosting pictures and other resources related to mining and spam content.

There is also a privacy policy on the site, which describes all aspects of the process of collecting, storing, processing and transferring of personal data of the client. According to the company, the entire process of working with such information is carried out in strict compliance with the current legislation of the Russian Federation.

Site security

According to RoboVPS, all payments and personal data collection are secure, and all necessary documentation is publicly available, which can be found at the bottom of the website page. RoboVPS performs pseudonymization and data encryption wherever sensitive information is placed and stored. As for bank payments, they are protected by a high-level security certificate, and the entire payment process takes place on the side of the payment system.

Customer Service

You can contact RoboVPS support team in the following ways:

• on the phone;
• via email;
• via WhatsApp;
• online chat.

 

Is RoboVPS a scam?

When choosing website hosting or renting dedicated servers, the user most often pays attention to the rates and features that are offered for a specified cost. В RoboVPS you can see several possible connection options with different prices, additional bonuses and high-quality customer support, which provides a solution to any issue in the shortest possible time. For website hosting the company uses the most popular control panel cPannel, as well as automatic installer and built-in firewalls to guarantee security.

Using RoboVPS services, the client receives not only quality equipment, but also a convenient control panel with advanced functionality, allowing to monitor traffic, start rescue mode, change root password and many other things that are necessary when working with servers. The company has LIR status in RIPE and uses its own IPv4 and IPv6 address ranges, and its certified data centers in Germany and Russia allow for up to 99.95% network uptime.

It is also not necessary to forget about the Russian language, as when buying hosting from a foreign company, there is a chance that the client may misunderstand the terms of service, and this situation may lead to certain problems. Based on all the information received, we can conclude that RoboVPS is not a fraud, but the presence of mixed reviews on the Internet is alarming, so the user should carefully read the offer and clarify all information from the operators before buying services on the site.

 

Conclusion

Service RoboVPS has a pleasant interface and a convenient personal account with great functionality. Prices for the services are moderate, with frequent discounts and bonus events. You can pay for the product in any convenient way, and the availability of additional options will allow you to expand the process of working with servers and hosting. If you’ve had an experience with RoboVPS, write us about it below in the “Testimonials” column.