Domain.com
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3.6
Unconfirmed company
domain.com
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The domain registrar and hosting provider provides its customers with innovative products and services at an affordable price.
Company
Official website
Social network
Date of foundation
1970
Head Office
10 Corporate Drive Suite, # 300 Burlington, MA 01803
Company owner
Domain.com, LLC
Types of support
ChatFacebook
Phone Support
Languages
English
Domains in the zone
ru, com, RF, info, net, online, etc.
Thematic domains
informational, stores, Business, Blog
Countries and regions
Around the world
Project Features
Domain search, verification and registration, as well as hosting and other services
Bonuses
DiscountsReceive
Discounts for annual payment
Adjustable
No
Methods of replenishment
American Express, Discover, Maestro, Mastercard, PayPal, VISA
Mobile apps
No mobile apps available
Company's mode of operation
Round the clock
Additional services
Domain search, verification, registration
Hosting
Site Builder / From 1.99 to 12.99 USD per month
Office 365 / From 1.99 to 9.99 USD per month
G Suite / 3 USD per month
SSL Certificates / From 3.33 to 25 USD per month
Domain Privacy + Protection
SiteLock Security / From 3.99 to 24.99 USD per month
Professional Web Design and Marketing
Availability of online payment
Yes
Availability of a personal account
Available after payment
Domain Renewal
Yes
Auto-renewal
Yes
Exempt domains
No
Change of domain registrar
Yes
DNS records
Yes
Domain transfer
Yes
Test domain
No
Domain parking
No
Access to the control panel of the recorder
No
Domain Certificate
Yes
Need to register on the site
There is a login button, there is no separate form for registration
Advantages
Affordable introductory prices
Several hosting packages
Additional services to protect the site and personal information
24x7 technical support
Multiple domain zones
Ability to order professional design and online marketing services
Convenient website builder with many templates
Profitable affiliate program
Disadvantages
High prices
The provider charges for domain privacy for many years, even if the domain is no longer active
Affiliate Program
Registration30% of the amount paid by the referral for domains or privacy, $100 for WebsiteBuilder accounts and up to $110 for hosting orders
Company requisites
Date of update
March 6, 2023
Overall assessment
7.7/10
    Address
    10 Corporate Drive Suite, # 300 Burlington, MA 01803

    Domain.com is this a scam? Review and Reviews

    Published: 22 April 2020 Updated: 6 March 2023


    Domain.com – is a company that, since 2000, has been engaged in domain registration and hosting. It tries to provide innovative products and services at an affordable price. The provider specializes in affordable domain names, hosting, email, SSL certificates, web design and online marketing services.

    Free domain services including URL forwarding, email forwarding, transmission blocking, full DNS management give users full control over their portfolios. 24/7 technical support is always ready to help via phone or online chat. A great experience and an extensive customer base suggests that the company is reliable and safe. But not all users are confident in the honesty of the project. To find out that Domain.com is not a scam, study this review.

     

    Why Domain.com

    Domain.com is a company that has been serving customers around the world since 2000. It offers a full range of services needed by those developing their own Internet project, from website creation and domain name registration to hosting and SSL certificates. The provider’s advantages include affordable prices for new customers, many pricing plans to choose from, a 30-day money-back guarantee, several additional services, special offers for regular customers and stable server performance.

    Domain.com is a scam? Reviews

    To order hosting services, a website with detailed information about the company’s products, terms of cooperation and prices has been developed. Answers to questions and an extensive knowledge base allow even the beginners to understand the capabilities of the provider and create their own Internet project with its help. All information is conveniently structured by categories. For example, there are sections with information about domains, hosting, website builder, web design, Office 365, G Suite, security certificates, protection, affiliate program. All information about the company is presented separately, including a large list of documents. If you wish, you can visit the provider’s pages in social networks and blog to keep up with the latest news and changes in Domain’s work.

    Domain watch video

     

    How do I register at domain.com?

    On the provider’s website domain.com there is a login button, there is no separate registration form. To become a client of the company, you need to add the necessary services to the cart. If you choose a hosting package, the service will redirect to the search page domain name, which must also be added to the cart.

    domain.com registration

    Annual protection and domain privacy will automatically be added. It can be turned off, but the administration warns that in this case the personal information, the website and the domain may become vulnerable. Customer data will be listed in the public WHOIS database. The domain name and website will not be checked for malware or tracked on blacklists. There will also be no security warnings to monitor for unauthorized changes. After reading this information, the user can decide for himself whether he needs such protection.

    After leaving the service in the cart or deleting it, the client should click “Continue”. A new window will open with a list of additional products that can be added to the order. These can be mail, website builder, SSL certificate, SiteLock. A price will be given for each service. After that, a form will open where you need to enter your personal information, including your full address, choose a payment method, read the terms of auto-renewal and services, and click on “Buy Now”. After the payment, the client will get access to the personal account.

    Personal Cabinet

    Without paying for the services, you can’t view your personal account. You can look at the appearance of the account in the knowledge base, where there are instructions on how to set up an account, renew domains, etc.

    Domain.com personal account

    Mobile application

    So far, the company has not developed a mobile application for its customers.

     

    How do I buy a domain name from Domain.com?

    To buy a domain name there is a section on the company’s website domain.com with an appropriate name. Each domain name registration includes many additional features, including protection of the site with free Let’s Encrypt encryption, automatic forwarding of the email address to any other valid address, full control over DNS for the entire registration period, protection from any unauthorized transfer or hacking. The process of buying a domain on the site is simple and straightforward. It uses the name search panel, after which a registration form with detailed instructions will be offered.

    Domain buy a domain

    How do I choose a domain name on a Domain site?

    In the “Domains” section of the company’s website domain.com there are several items to select the appropriate name. These are the pages “Domain Search”, “Premium Domains”, “New Domain Extensions” and “WHOIS Search”. Premium names are high quality domains that were previously registered but are available for sale at today’s market value. A domain is considered high quality if its name is shorter, regularly searched for, closely associated with a real service or industry, and usually uses a TLD such as .com, .net or .org.

    Such domains are easier to spell, easier to remember and more intuitive to understand. They help present a business in a better light, enabling it to compete by having a unique, memorable premium name. Premium domains provide ample opportunity to maximize brand building and identity efforts. With a name that matches popular keywords, you can get improved search results by ranking higher in the search engine rankings. The “New Domain Extensions” section features top-level names. While in the past only 22 such extensions were used, now the number is increasing. Domain.com offers more than 300 new domain zones already available for purchase. There are several options for registering such names:

    • General Availability. Domain name extensions are publicly available and can be protected on a first-come-first-served basis.
    • The Early Access Period (EAP) serves as an alternative to registering priority domains for new zones. This option works on a sliding scale during the first week that a new domain becomes available. The setup fee will vary depending on the day you decide to purchase the name. The earlier one registers a new extension, the more expensive the price may be, as there is an opportunity to get the perfect domain before everyone else.
    • Trademark owner. This registration period is the earliest a person can register a new domain. This option is available only to those whose trademark is confirmed by the Trademark Clearinghouse.
    • Pre-registration. This phase allows you to enter your name before the desired domain extension enters valid registration during the period of general availability. This gives you an opportunity to knock out others who want to purchase the same name.

    Priority pre-registration allows you to pay to place your registration request before anyone else.

    Domain name verification

    You can check the domain name you want to buy for your site name in several sections of Domain.com. An ordinary domain can be checked in the search box on the “Domain Search” page. If the customer wants to buy a particular premium domain or see if it’s available, they can check availability for sale by using the search bar on the appropriate page. Select the desired extension in the list and proceed with the purchase. If a particular name is unavailable or out of the price range, it is possible to explore suggested or relevant domain names. For example, if the user searches for “name.com” and the results show that it is not available, he may choose a similar premium domain, such as “name.club”.

    Once the domain is paid for and the payment is confirmed, the name is taken over by the customer within a week. The price the user pays is a one-time fee, they will need to renew the domain registration every year or they will lose the name. The New Domain Extensions page also has a search bar where you can enter the name to check the name in the top-level domain zone. At the top there is a search bar for .com, .net, and .org zones. Below is a list of all the top-level extensions with prices and a search bar for each individual zone. You can also check the domain name on the “WHOIS Search” page.

    domain.com check domain

    Finding a free domain

    To find a free domain, you must first decide on the possible options for the future name of the site. After that, each of these names can be checked in the search strings on the “Domain Search”, “New Domain Extensions”, “Premium Domains” and “WHOIS Search” pages.

    Ordering Multiple Names

    In the basic hosting plan you can place only one domain. Deluxe and Ultra plans offer an unlimited number of domain names. Therefore, it is important to choose a plan that will clearly meet the needs of the project. All hosting packages allow an unlimited number of subdomains. It is also possible to upgrade the selected package at any time.

    How to register a domain

    If you do not have an account created on domain.com, you can start by finding a suitable free domain and place an order for it. After that, you can pay for the purchase by selecting a hosting package and additional services, and use two control panels. These are separate control panels for domains and hosting. If you already have an account on the site, you can order a domain from the control panel. To do this, click on “Buy a domain” and enter the intended name into the search box. In the list that appears will be a price for the year. Clicking “Add” you can include the name in the shopping cart. To complete the purchase process, you need to click “Complete the checkout. An informational pop-up window will appear to warn that it may take up to 30 minutes to update the purchase. A list of available names will be shown at the bottom of the domain summary so that the customer can select new options when the customer is ready to purchase additional names.

    Domain.com domain name registration

    Additional features of Domain.com

    The company offers several types of services that allow you to create your own Internet project in one place.

    Hosting

    Domain offers several hosting packages. These are scalable plans that are stable and secure, providing 99.9% uptime.

    Domain hosting

    Each package also includes an SSL certificate from Let’s Encrypt, a free domain for one year, unlimited disk space, scalable bandwidth, e-commerce solutions, marketing tools and 24/7 tech support. The Ultra package offers premium support. Domain offers shared hosting only. He highlights four main benefits of this option:

    • Profitability. The most obvious advantage is the low price. For small new sites, shared hosting is generally considered the best, as it is the least expensive and still provides sufficient bandwidth, capacity and memory.
    • Efficiency. Shared hosting ensures that the company uses its resources efficiently. The customer pays for what they really need, instead of spending more money on bandwidth or storage space that is unlikely to be needed.
    • Convenience. Web hosting is managed by experienced professionals. They focus on keeping the server up and running, which gives the user time to focus on their project. This also increases efficiency.
    • Flexible customization. Even if the server space is shared, the website is still customizable on 100%.

    WordPress Hosting

    Domain has 2 separate WordPress hosting packages for maximum speed, security and support. They contain a selection of mobile themes, pre-installed plugins for optimal functionality, and a user-friendly control panel.

    domain.com hosting WordPress

    Site Builder

    Domain’s website builder will help you quickly create sites with drag and drop functionality. It’s perfect for beginners and professionals alike, no coding required. The easy-to-use website builder has hundreds of mobile-friendly templates to choose from. To create a website, you need to log in to your control panel. On the left sidebar, click WebsiteBuilder and View Plans. Switch to the payment form by clicking “Buy now”. Next, choose a category of the site and give it a name. After that, you can customize the themes, colors, change the navigation style, fonts. It’s also necessary to enter your contact information.

    Professional Web Design and Marketing

    For $349.95, you can order a full design and marketing package. With it, the client will get a professional, mobile-friendly website and receive increased search rankings on Google and major search engines. A dedicated account manager will conduct a monthly campaign review.

    The offer includes content creation for 3 pages, optimized for search engines. Once the site is up and running, the client will be able to easily update or make changes to the site. Existing logo and colors will be used for the design, as well as up to 30 photos of the company. The site is fully functional and includes customization, a photo gallery and a contact form. In terms of marketing, Domain.com offers:

    • Search Engine Optimization (SEO). It involves inserting keywords on the page, title tags, and meta descriptions that help the site rank.
    • Attracting local customers.
    • Monthly content marketing. Specialists will create articles and social bookmarking to support organic ranking increases in the major search engines.

    Domain.com web design

    Office 365

    Office 365 provides cloud-based versions of familiar Microsoft products, including Outlook, Excel and PowerPoint. Because it’s in the cloud, you don’t need to download software patches or buy the next version of Office. Everything you need is included: business email, calendar, instant messaging, HD video conferencing and file sharing. All your important files, emails, and contacts are always at your fingertips. Office 365 allows you to map your email address to a domain name. This is important for digital identity. By choosing Office 365, the customer can be assured that if needs go beyond email, Microsoft’s suite of business products can scale at any time. The company offers three Office 365 pricing packages:

    Domain Office 365

    Each plan includes:

    • Matching the name of the email and the domain. This is important to make the business look as professional as possible.
    • Access your office from anywhere. With a web-based email provider, you can access your inbox from any browser or mobile device.
    • Protection against incoming malware and spam with frequently updated filters from Microsoft.
    • Guaranteed uptime of 99.9%.

    G Suite

    Google Cloud’s G Suite offers Gmail for business email with 30GB of storage. It’s a professional domain-matching inbox with online storage, calendar, video appointments and other features. It also offers full integration with a Domain.com account. For $3 a month, the customer gets one package that works on a computer, phone or tablet, and has:

    • convenient control panel;
    • a complete set of tools for productivity and communication.

    domain.com G Suite

    SSL Certificates

    SSL certificates help to increase customer confidence in the site, rank in Google and get a high level of encryption at a minimal cost. There are 3 options to choose from:

    Domain.com SSL certificates

    The first rate includes a $10,000 guarantee, security for customer information, a Google ranking boost and a TrustLogo site seal. The second certificate is offered with a $250,000 guarantee and protection for multiple subdomains. An E-commerce SSL with a $1,750,000 guarantee will additionally provide increased conversions. It also has a green “trust” visual bar. Each paid SSL certificate includes a graphic seal confirming that the site is secure and its visitors’ information is protected. If there is no trusted SSL certificate, Google will mark the site as unprotected.

    Domain Privacy + Protection

    The feature maintains the privacy of customer information. With this service, personal information will be hidden from public view and Domain.com information will be displayed in the WHOIS database. Privacy helps prevent identity theft, unwanted spam, and the sale of information. Although it is possible to add Privacy Domain + Protection before or after registering the domain name, the administration recommends doing it before. This way, personal information will never end up in the WHOIS database.

    Two potential threats to your site and domain are hackers and human errors. The service helps protect against both through malware scanning and blacklisting prevention provided by SiteLock. The malware scan actively monitors the site and alerts you to any code that could compromise the site’s security and performance. Customers are alerted if anything happens so they can take quick corrective action.

    Domain security alerts let you know if someone has made unauthorized changes to an account or domain. If critical changes are made, such as changing the owner status or locking the domain, the customer will receive a text message. This service costs $8.99 per year. It is automatically included in the shopping cart when the domain is ordered. But if you want it can be removed from the application.

    Domain security

    SiteLock

    Additionally, you can order the SiteLock security package. The service will protect your site from malware, viruses, hackers, and spam. The service scans the site for malware and other vulnerabilities, helps prevent the site from being blacklisted, and displays a SiteLock seal on the client’s resource to inspire confidence in visitors.

    The program does daily scans, which helps stop hackers. If SiteLock detects something that looks wrong, the client is notified via email and through the control panel.
    Any malware will be removed automatically.

     

    How to pay for the purchase of a domain on the Domain site

    The payment methods are available for selection when placing an order at the step of entering personal information. Payment can be made from Visa, Maestro, Discover, American Express cards. You can also use the possibility of payment via electronic Payment Systems.

    domain.com domain payment

    Buying a domain on a website

    After selecting the appropriate domain and related services, it is necessary to fill in the personal data. At the same stage, select the payment method and confirm the order. If auto-renewal is not enabled, the client will have to pay for each new period on their own through the domain control panel. All plans and products will automatically renew until the user cancels this feature. Renewal will be enabled for the same period and at the regular rates listed in the control panel. The first prices are considered introductory, so are offered at substantial discounts. The payment method that was selected on the first purchase will be used for the renewal unless you change or cancel it. You can do this in your account or by calling customer service at the phone number listed on the site.

    Domain renewal on the site

    To check the cost of domain renewal, visit domain.com:

    Domain.com domain renewal

    Hoster offers promotions, coupons and special discounts to customers during the first paid term. Special offers are time-limited promotional prices that are available to new customers and are only valid for the initial term and not for subsequent or extended periods. This means that introductory prices will be different from subsequent prices. This should be taken into account when selecting services. You can enable and disable auto-renewal of domains in your personal office. If auto-renewal is not enabled, the client will be able to perform this operation manually by selecting one or more names in the control panel. By default, auto-renewal is enabled after registration, it can be cancelled.

     

    Domain.com Bonuses

    The company offers several promotions and special offers for new customers.

    Entry prices

    Domain registration, hosting packages, and Office plans cost less for new customers. Renewal prices will be higher, and you can check them out at domain.com:

    Domain prices for beginners

    Coupon

    With the “ECOMM3” coupon, you can get 3 months of WebsiteBuilder e-commerce plan with a 1-year subscription for free.

    Referral program

    Every client of the company can become a Domain.com partner and receive a commission for each referred user. The free affiliate program with simple payments provides reliable tracking of all qualifying commissions and offers passive income with referrals. After registration, the client will be provided with links and banners that can be added to their website or otherwise distributed online. All sales are tracked and the affiliate receives 30% of the amount paid by the referral for domains or privacy, $100 for WebsiteBuilder accounts and up to $110 per hosting order.

    There are no limits on the amount of money that can be earned by generating matching registrations and sales. Commissions are processed approximately 30 days after the end of the month in which the purchase was completed. Domain.com, at its sole discretion, reserves the right to withhold or reject commissions generated for accounts that may be fraudulent or have too high a cancellation rate. Domain.com provides a variety of ready-made banners and text links to suit individual needs and useful program support, including affiliate ads, online commission tracking and management tools.

    domain.com affiliate program

     

    Complaints against Domain.com

    You can find reviews of the company online in English. Not all of them are positive. Along with comments about the reliability and stability of the hosting platform, there is another opinion. Some customers note that the price of renewal of hosting or domain names is one of the highest. While the introductory prices are quite affordable, you have to shell out a hefty sum for renewals. There are also those who note that the provider charges for domain privacy for many years, even if it is no longer active. In such a case, it may not be possible to disable the service online. Therefore, customers are advised to be very careful. In addition, there is a complaint that the automatic renewal fee was withdrawn, and after the customer cancelled the service on the same day, the provider refused to refund him.

    Domain.com reviews

    If there are any reviews about the Domain.com service, we’ll be sure to post them on social media. Sign up so you don’t miss anything!

    Please keep yourself informed about news and complaints. We copy the most valuable information to social networks, so please sign up!

     

    Supervisory authorities

    Domain.com is a subsidiary brand of Endurance International Group Holdings, Inc. There is no detailed information about the company’s licenses and regulator, but the site contains all copies of agreements and other documents. They should be read before you start working with the service.

    Domain.com User Agreement

    The user agreement has information about participation rules, security registration, account, health insurance liability waiver, auto-renewal terms, and a 30-day money-back guarantee. You can also read about responsibilities, billing and payment rules, use of resources, applicable laws. There are also items such as domain name disputes and copyright claims, data request policy, and arbitration agreement. You can also read the anti-spam policy.

    Domain user agreement

    Site security

    To ensure maximum protection and security, you can use paid services. For example, the provider offers “Domain Privacy + Protection”. This service hides the customer’s personal information from public viewing. This prevents identity theft, spam, and the possibility of selling information. This service also includes malware scanning and blacklisting prevention. SiteLock protects the site from malware, viruses and spam. If strange activity or other problems are noticed, the client will be notified. Any malware will be removed automatically.

    Customer Service

    You can contact technical support by phone: (800) 403-3568 or via online chat. You can also write to the company’s employees on Facebook.

     

    Domain.com is a Scam?

    Domain.com – is a provider that has been registering domains and providing other services necessary for launching Internet projects for about 20 years. So, you can not only find and buy a domain name, but also choose the right hosting and e-mail package. It is also possible to order professional web design and online marketing services. To ensure security, you can buy an SSL certificate, order Domain Privacy + Protection and SiteLock services.

    Although the provider has an extensive customer base, not all users are happy with his work. Some find the renewal prices too high. Also, not everyone likes the auto-renewal service, which is automatically included in the account. In order for customers not to consider Domain.com as a scam, the administration should pay attention to the complaints and try to correct the situation. Despite a lot of experience, now it is difficult to call the provider an honest project and not a fraudulent scheme.

     

    Conclusion

    Domain.com – is an experienced domain registrar that provides additional services in the form of hosting, purchase of SSL certificates, online marketing, professional design, website builder, etc. The company has both advantages and disadvantages in its work. The first are the stability of the sites, no-failure operation, 24-hour technical support, the ability to create an Internet project in one place. Among the disadvantages are the high price for renewing domains and hosting, as well as the auto renewal feature, which withdraws funds from the client’s account automatically, even when the domain is inactive.

    All of this suggests that the provider should pay attention to customer complaints and make possible changes in the provision of their services. If you’ve ordered packages from Domain.com, tell us about your experience on this page. It will help other customers evaluate how safe and honest the service is, and decide whether it’s worth using its features. Also, all comments influence the overall rating, which helps to compare similar projects.

    Ease of use of the service
    70%
    Reliability
    70%
    Quality of service
    80%
    Support Service
    70%
    3.6

    Reviews

      Domain.com reviews

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    • 4.3
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      Ease of use of the service
      80%
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      80%
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      100%
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      Looking through the reviews of the company...

      Looking through the reviews of the company Domain.com, you can see that the hosting is not very popular among Russian webmasters, as There are almost no reviews from Russian-speaking users on the web, including author’s articles and reviews. On Western resources people rarely shared impressions of the… Read more

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      Ease of use of the service
      60%
      Reliability
      60%
      Quality of service
      60%
      Support Service
      60%
      The rare positive reviews that have appeared...

      The rare positive reviews that have appeared recently are associated with the rapid work of the technical support service. But the complaints is becoming more and more common. Customers write about the fact that prices for services are rising, while quality is falling. Many point out that accounts can… Read more

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