• Company Review Joom
    2.3
    Rate your review 0
    0
    Assortment of goods
    80%
    Convenience of order placement
    40%
    Operation of the store's delivery service
    20%
    Convenience of returning goods
    40%

    Service complaint

    The service is disgusting. The only thing they accept quickly is payment. None of the goods I ordered and paid for almost 2 months ago arrived. In the service support note that they are not obligated to keep track of postal items. Now the website in the field "my orders" has disappeared the content of all of goods that have been paid for and have not arrived. This is not support, but a corporate scammer, I do not recommend anyone to buy dubious Chinese trinkets here. Well here only advertise, but no more! Also. I wish this unscrupulous online store to go bankrupt as soon as possible!

    Positive
    • advertising
    Minuses
    • deception of the buyer

More honest opinions from real people about the company Joom

  • Toni Hannunen 5 months ago
    4.8
    Rate your review 0
    0
    0

    Great

    They have most common items for a good price. If not in stock they let you know without delay and money is given back.
  • Beverly 1 year ago
    1.5
    Rate your review 0
    0
    0

    Sin garantia

    I bought a product and after 3 months it stopped working. When I contacted Joom they told me that the warranty is 30 days. They are a company located in Europe, they cannot ignore consumer legislation.
  • Anonymous user 1 year ago
    1
    Rate your review 0
    0
    0

    Retour

    I returned two products on 07.10.2023. Unfortunately, I only received the money back for one product. On 26.10.2023 I returned 4 more products and up to this point the money has not yet been returned to me. I received a confirmation from DHL that the products had already arrived on 30.10.2023, but the... Read more
Reviews 1 • Complaints 0
Rating 0
0 advantages and 0 minuses
Company review statistics for Joom
2.1
14 reviews
15%85%
Assortment of goods
49%
Convenience of order placement
46%
Operation of the store's delivery service
32%
Convenience of returning goods
37%
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