The broker’s chart is not displayed correctly. Demonstrated the screenshots to the support service, passed the horizon from the opening of the trade to closing, the trade should have closed at the same level. But here is the level of entry one price and exit another, but on the chart horizon coincides, and it turns out that the same level is different prices at different times. The customer service has politely explained that the chart on the platform is not accurate. I deactivated my account, I do not recommend working with the broker!
Anastasiya Vershinina
Vitalii
26 November 2019 at 10:07
Rate your response0
0
0
Thank you for your feedback, Vitalii! Probably you understand that if the Company provided a dishonest product, it would not be so popular on the market, although there is no doubt that trading involves a high level of risk, and the market is often unpredictable. The chart is based on the quotes we receive from our official quote providers and reflects the actual market situation. As different brokers may rely on different quotation providers, the charts on the trading platforms may vary. We will be glad to provide you with the information on IQ Option Company. For detailed technical consulting you may always refer to our support service e-mail [email protected]. We wish you a pleasant day!
More honest opinions from real people about the company IQ Option
Thanee Kwaigno2 months ago
4.3
Rate your review0
0
0
Broker
IQ Option is my broker. And I'm proud to be a client of this company.
Almost all services I've used work fine.
And the most important services for me work perfectly.
These are trading conditions I wanted to get when I opened account with this company. And I got exactly such conditions
Keanu Bernardino2 months ago
4.8
Rate your review0
0
0
Trading forex + some shares these days
Altough they offer more stocks than shares , I am glad to see taht forex also is under nice conditions with good spreads and no big slippages, given that the itnernet is high speed🌐 Also I am loving the platform , it was super uncortable in the beginning but now I just cant imagine trading elsewhere... Read more
The broker's chart is not displayed correctly
The broker’s chart is not displayed correctly. Demonstrated the screenshots to the support service, passed the horizon from the opening of the trade to closing, the trade should have closed at the same level. But here is the level of entry one price and exit another, but on the chart horizon coincides, and it turns out that the same level is different prices at different times. The customer service has politely explained that the chart on the platform is not accurate. I deactivated my account, I do not recommend working with the broker!