Roman, we made an internal investigation and found out that due to technical imperfection of the trading platform you bought options during the periods of very low liquidity with almost no market risks. According to the Regulation, which you accepted, when you start using the options service (namely point 4.7), the Company has the right to return the funds for such options, i.e. to cancel them.
We would like to draw your attention to the fact that on your website you briefly mention the Company’s offer to compensate you for the inconvenience in the amount of 10000 USD.
So, you accepted this offer and received the money. And after that you started to demand to cancel the cancellation of your debit under paragraph 4.7. (despite the compensation you received, which you agreed to).
Mihail
Ifx.krivetskaya
25 February 2020 at 01:31
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Hello.
And, who will give me back my $5500 due to a technical imperfection (server shutdown) in 2017 ? Account: 1495161
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Anonymous user2 years ago
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Instaforex scam
Instaforex is a scam, they never let me withdraw a single dollar, and I deposited 5 dollars in my account and they stole it from me
Anonymous user2 years ago
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RecOveR ingCOin ,Com
This company is a SCAM and I have lost more than £18000 by trading with them. They are a bunch of scammers who pressurise you to put more and more deposit and when you want to withdraw they will stop responding. There is no way to contact them over the phone. I have checked with FCA and this company... Read more
Rin Kame3 years ago
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The results of the competitions, like the competitions themselves, are fake
The results of supposedly held contests are fake... the volume of transactions does not correspond to profits or losses... if the results are drawn, most likely a fake and much more... in general - liars
Roman, we made an internal investigation and...
Roman, we made an internal investigation and found out that due to technical imperfection of the trading platform you bought options during the periods of very low liquidity with almost no market risks. According to the Regulation, which you accepted, when you start using the options service (namely point 4.7), the Company has the right to return the funds for such options, i.e. to cancel them.
We would like to draw your attention to the fact that on your website you briefly mention the Company’s offer to compensate you for the inconvenience in the amount of 10000 USD.
So, you accepted this offer and received the money. And after that you started to demand to cancel the cancellation of your debit under paragraph 4.7. (despite the compensation you received, which you agreed to).