Main » Ratings » Cryptocurrency Exchanges » CEX.IO is It a Scam? » Reviews » Testimonial no 60137
CEX.IO
Total reviews 41
3 complaints
3.6
Unconfirmed company
cex.io
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Open an Account With HTX (Huobi Global)
  • Company Review CEX.IO
    • Year of use: 2021
    4.5
    Feedback approved for publication Rate your review 0
    0
    Exchange Commission
    80%
    Transaction speed
    100%
    Reliability
    100%
    Technical support
    80%

    Platform is OK

    I’m your customer for almost 2 years but I’ve never faced like that before. I was making a USD transaction but suddenlly got the request form the support team that I need to take selfie with a card that I do not longer use. Is this request is normal one and how can I make selfie with a card I no longer use?

    Positive
    • Secure, reliable, has a lot of crypto assets.
    Minuses
    • Wish the commission would be lower and support answer faster
    1 answer
    Reply to a review
    I recommend it
    • CEX.IO Qwentin Kuz 21 April 2023 at 14:24
      Rate your response 0
      0
      0

      Kindly note that card verification is extremely important as we care about the security of users’ funds the most. There’s a specific verification procedure, the same for all the customers, and specific requirements to be fulfilled. Thus, the request is absolutely normal. If you don’t have the card, please request your bank to provide you with a statement for that card and send it to support. It’ll be approved instead of the selfie. Feel free to get back to us if you have any additional questions.

      Answer

More honest opinions from real people about the company CEX.IO

  • Erikan ID erikan id 8 months ago
    4.8
    Rate your review 0
    0
    0

    My best Cryptocurrency platform

    I've had a fantastic experience with CEX.IO! Intuitive platform, fast withdrawals, and top-notch support.
  • Qazim Rama 9 months ago
    4.8
    Rate your review 0
    0
    0

    the trusted exchanges

    Had a great experience trading crypto on CEX.IO! Definitely a trusted exchange for all your crypto needs.
  • SAM Idongesit 9 months ago
    5
    Rate your review 0
    0
    0

    Customer support

    Customer support is another area where CEX.IO shines. The platform provides responsive and knowledgeable customer service to assist users with any questions or issues they may encounter while using the exchange.
More on that
Open an Account With HTX (Huobi Global)
Reviews 1 • Complaints 0
Rating 0
0 advantages and 0 minuses
Company review statistics for CEX.IO
3.8
43 reviews
68%32%
Exchange Commission
78%
Transaction speed
77%
Reliability
76%
Technical support
73%
The company in the ratings
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CCryptocurrency Exchanges
93/249
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