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WhiteBIT CEX DAVID FINN 6 December 2023 at 12:55Rate your response 000
Dear user. We are truly sorry for the distressing experience you’ve encountered. To better assist you and address your concerns, we kindly request specific information such as your login details or email associated with your account. This will enable us to verify the details and investigate the situation thoroughly.
However, it’s important to note that we do not process requests or engage in interactions with third-party services, such as the one you mentioned. Therefore, we need to verify the authenticity of your experience.
Additionally, we want to clarify that we don’t condone or engage in practices that involve misleading information about refunds or coerce users into trading activities they are uncomfortable with. Such actions go against our principles of transparency and user-oriented service.
We take user feedback seriously and aim to rectify any issues promptly. Your experience is vital to us, and we strive to ensure our users feel supported and informed throughout their interactions with our platform.
Please provide the requested information, and we will further investigate this matter to ensure a resolution that meets your satisfaction.
Thank you for your understanding and cooperation.
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More honest opinions from real people about the company WhiteBIT
- DAVID FINN 1 year ago1Rate your review 1-12
Read and get help to make withdrawals
This company has caused me so much… This company has caused me so much stress and upset which made me burst into tears. Been trying to get arefund since may 30th. Customer service via email simply replies from a script. Chasing you during the day with phone calls while l'm at work, trying to get you... Read more - Muhammet Annaev 2 years ago1Rate your review 202
According to AML check, money was stolen
Personally, my experience no one is advised to go to this exchange waiting for 128 days to receive their assets from them - Liosha Golovahin 2 years ago5Rate your review 1-34
Wonderful exchange
Reliable exchange with which it is safe to deal! There are many trading options, a simple interface and excellent support service. Definitely recommend!
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Read and get help to make withdrawals
This company has caused me so much… This company has caused me so much stress and upset which made me burst into tears. Been trying to get arefund since may 30th. Customer service via email simply replies from a script. Chasing you during the day with phone calls while l’m at work, trying to get you totrade. I know nothing about trading. I didn’t know where mymoney was going either. Lied aboutno refund allowed because I didn’t exchange enough, then forced to trad until i contacted Recoveringcoin . Com,.,My Refund was successfule, lost halfmy money, only to have my original refund approved, but it was too late because now not the same amount. It was months ofutter fear and upset thinking it was the end ***