• Company Review WhiteBIT
    1
    Feedback approved for publication Rate your review 1
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Cost
    20%

    Read and get help to make withdrawals

    This company has caused me so much…
This company has caused me so much stress and upset which made me burst into tears. Been trying to get arefund since may 30th. Customer service via email simply replies from a script. Chasing you during the day with phone calls while l’m at work, trying to get you totrade. I know nothing about trading. I didn’t know where mymoney was going either. Lied aboutno refund allowed because I didn’t exchange enough, then forced to trad until i contacted Recoveringcoin . Com,.,My Refund was successfule, lost halfmy money, only to have my original refund approved, but it was too late because now not the same amount. It was months ofutter fear and upset thinking it was the end ***

    Positive
    • None
    Minuses
    • Scam scam scam!!!
    • WhiteBIT CEX 6 December 2023 at 12:55
      Rate your response 0
      0
      0

      Dear user. We are truly sorry for the distressing experience you’ve encountered. To better assist you and address your concerns, we kindly request specific information such as your login details or email associated with your account. This will enable us to verify the details and investigate the situation thoroughly.

      However, it’s important to note that we do not process requests or engage in interactions with third-party services, such as the one you mentioned. Therefore, we need to verify the authenticity of your experience.

      Additionally, we want to clarify that we don’t condone or engage in practices that involve misleading information about refunds or coerce users into trading activities they are uncomfortable with. Such actions go against our principles of transparency and user-oriented service.

      We take user feedback seriously and aim to rectify any issues promptly. Your experience is vital to us, and we strive to ensure our users feel supported and informed throughout their interactions with our platform.

      Please provide the requested information, and we will further investigate this matter to ensure a resolution that meets your satisfaction.

      Thank you for your understanding and cooperation.

More honest opinions from real people about the company WhiteBIT

  • 6 months ago
    1
    Rate your review 1
    +1
    0

    Read and get help to make withdrawals

    This company has caused me so much…
This company has caused me so much stress and upset which made me burst into tears. Been trying to get arefund since may 30th. Customer service via email simply replies from a script. Chasing you during the day with phone calls while l'm at work, trying to get you... Read more
  • Muhammet Annaev 11 months ago
    1
    Rate your review 2
    0
    2

    According to AML check, money was stolen

    Personally, my experience no one is advised to go to this exchange waiting for 128 days to receive their assets from them
  • Liosha Golovahin 1 year ago
    5
    Rate your review 1
    -3
    4

    Wonderful exchange

    Reliable exchange with which it is safe to deal! There are many trading options, a simple interface and excellent support service. Definitely recommend!
Reviews 1 • Complaints 0
Rating 0
0 advantages and 0 minuses
Company review statistics for WhiteBIT
3.9
54 reviews
81%19%
Service
77%
Personnel
78%
Quality
79%
Cost
78%
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