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WhiteBIT
Total reviews 52
2 complaints
3.9
Unconfirmed company
whitebit.com
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  • Company Review WhiteBIT
    • Year of use: 2022
    2
    Rate your review 0
    0
    Exchange Commission
    20%
    Transaction speed
    20%
    Reliability
    20%
    Technical support
    100%

    Whitebit - scammers, stole money

    I had to withdraw the money usd to the card monobank, asked the support, said the withdrawal of 1 – 60 minutes will last, in the end after 2 hours, the money did not come. It seems that they stole it.

    Positive
    • Technical support
    Minuses
    • Money was stolen
    1 answer
    Reply to a review
    I don't recommend it
    • WhiteBIT CEX 28 August 2023 at 11:50
      Rate your response 0
      0
      0

      Hello,

      We understand your concern and are sorry for the delay in processing your transaction. It is important to note that the transaction processing speed can depend on a variety of factors, including the workload of the blockchain network.

      Typically, most transactions are processed within a short period of time. time. However, in some cases when the network is congested, the processing time may increase. Note that the maximum processing time transactions can take up to 2 weeks, especially during periods of high activity.

      We sincerely apologize for the inconvenience and are ready to provide you with all the assistance you need to resolve this situation. If you still have not received your funds, please contact us via our support team so that we can provide you with more detailed information about the status of your transaction.

      Thank you for your patience and understanding. We strive to provide the best possible service to our users.

      Answer

More honest opinions from real people about the company WhiteBIT

  • DAVID FINN 1 year ago
    1
    Rate your review 1
    -1
    2

    Read and get help to make withdrawals

    This company has caused me so much…
This company has caused me so much stress and upset which made me burst into tears. Been trying to get arefund since may 30th. Customer service via email simply replies from a script. Chasing you during the day with phone calls while l'm at work, trying to get you... Read more
  • Muhammet Annaev 2 years ago
    1
    Rate your review 2
    0
    2

    According to AML check, money was stolen

    Personally, my experience no one is advised to go to this exchange waiting for 128 days to receive their assets from them
  • Liosha Golovahin 2 years ago
    5
    Rate your review 1
    -3
    4

    Wonderful exchange

    Reliable exchange with which it is safe to deal! There are many trading options, a simple interface and excellent support service. Definitely recommend!
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Company review statistics for WhiteBIT
3.9
54 reviews
81%19%
Exchange Commission
77%
Transaction speed
78%
Reliability
79%
Technical support
78%
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