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WhiteBIT
Total reviews 52
2 complaints
3.9
Unconfirmed company
whitebit.com
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  • Company Review WhiteBIT
    1
    Rate your review 0
    0
    Exchange Commission
    20%
    Transaction speed
    20%
    Reliability
    20%
    Technical support
    20%

    Met with such a problem, I bought...

    Met with such a problem, I bought POODL V1 tokens 26.04 on this exchange, 03.05 made a withdrawal to a third-party wallet and immediately put it back (I decided to check how quickly transactions occur, so to speak), but unfortunately, after a long wait, 05.05 from tech support I learned that the exchange does not support POODL v1 and it turns out my problems that I have made transactions when it was not necessary. Consequently, I lost money and tokens, although during this time could get x3 minimum.

    1 answer
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    • White BIT Sergei Kobets 5 July 2021 at 17:03
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      Hello!
      Bidding on POODL1 was closed in connection with the swap to POODL2, which we were not timely notified by the project.
      From our side was organized the payment of compensation to users who have suffered because of this situation.
      We urge you to contact our support team and we will consider your situation.

      Answer

More honest opinions from real people about the company WhiteBIT

  • DAVID FINN 1 year ago
    1
    Rate your review 1
    -1
    2

    Read and get help to make withdrawals

    This company has caused me so much…
This company has caused me so much stress and upset which made me burst into tears. Been trying to get arefund since may 30th. Customer service via email simply replies from a script. Chasing you during the day with phone calls while l'm at work, trying to get you... Read more
  • Muhammet Annaev 2 years ago
    1
    Rate your review 2
    0
    2

    According to AML check, money was stolen

    Personally, my experience no one is advised to go to this exchange waiting for 128 days to receive their assets from them
  • Liosha Golovahin 2 years ago
    5
    Rate your review 1
    -3
    4

    Wonderful exchange

    Reliable exchange with which it is safe to deal! There are many trading options, a simple interface and excellent support service. Definitely recommend!
More on that
Open an Account With WhiteBIT
Reviews 1 • Complaints 0
Rating 0
0 advantages and 0 minuses
Company review statistics for WhiteBIT
3.9
54 reviews
81%19%
Exchange Commission
77%
Transaction speed
78%
Reliability
79%
Technical support
78%
The company in the ratings
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113/249
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17/25
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