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I booked tickets for the first time and everything went well, the trip took place
It was my first time ordering tickets. Of course I was worried and afraid not to be deceived. Everything went smoothly and smoothly. Very responsive operators, very fast and clear system, the only thing is that I could not first buy a ticket, four times exactly, took money off the card and returned, but in the end after a call to support the issue was resolved. Thank you all, very good site, convenient, everything is clear, and the consultants are responsive and friendly.
More honest opinions from real people about the company Tutu.ru
1 year ago
5
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There will be a way out even in the most difficult situation
I would like to thank the support operator Tatiana, a very competent and polite girl. The essence of the problem was that I permanently reside in Germany, and it is impossible to pay for an air ticket with a card issued abroad. At the same time, I needed to fly urgently for family reasons. They gave... Read more
1 year ago
5
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Thanks for your help with the ticket exchange
If it hadn't been for the departure reminder from Tutu.ru, I would have missed an important conference, and so I noticed in time that I had mistakenly bought a ticket for the wrong time, I had confused the time of day. I contacted support, thanks to the girls for their endurance and patience, they consulted... Read more
Feodor Lor1 year ago
5
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The return was processed quickly and accurately
I contact customer service not the first time and I am very satisfied with their work. I solved the issue of refund for a canceled flight. I decided to go by train, so the exchange was not interested at all. the support employee quickly told me what to do, I filled out an application and I quickly made... Read more
I booked tickets for the first time and everything went well, the trip took place
It was my first time ordering tickets. Of course I was worried and afraid not to be deceived. Everything went smoothly and smoothly. Very responsive operators, very fast and clear system, the only thing is that I could not first buy a ticket, four times exactly, took money off the card and returned, but in the end after a call to support the issue was resolved. Thank you all, very good site, convenient, everything is clear, and the consultants are responsive and friendly.