Main » Ratings » Travel » Is Tripster a Scam? » Reviews » Testimonial no 59133
Tripster
Total reviews 16
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2.5
Unconfirmed company
tripster.ru
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  • Company Review Tripster
    • Year of use: 2022
    1
    Feedback approved for publication Rate your review 0
    0
    Variety of tours
    20%
    Prices
    20%
    Quality of service
    20%
    Support Service
    20%

    Money scam, terrible service

    Everything is very bad lately with Tripster / Tripster.ru – no customer service (dispersed due to recent events in the country), the company is not responds to inquiries, impossible to place orders and information, does not work on quality, she became interested only in the number of deals on site.
    But the main thing is that they don’t care about anyone, because Tripster takes 20 percent of any order, and then everything goes up in flames. Then you have to to deal with the client and the customer themselves, in case of disputes. In general, all who could already have left this site, I also say goodbye to deception, horrible service, and loss of money. Thank goodness there are plenty of normal sites like *** and other platforms.

    Positive
    • they just don't exist
    Minuses
    • deception, terrible service and money scam
    1 answer
    Reply to a review
    I don't recommend it
    • Tripster Team petr 25 April 2023 at 14:09
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      Good afternoon!
      I’m terribly sorry that you have this opinion. Our travel and guide support teams have doubled in size in a year, we work non-stop from 8:00 to 23:00 and help everyone as quickly as possible, we don’t leave anyone alone with difficulties. Email us at [email protected], please, we really want to figure out what happened.

      Answer

More honest opinions from real people about the company Tripster

  • Reese 1 year ago
    5
    Rate your review 0
    0
    0

    Convenient service and great excursions

    I love traveling and discovering new places, and Tripster has been a godsend for me. It's easy to book a tour. Descriptions, information about Guide, cost, dates - everything is at your fingertips. And it's cool that you can discuss details and ask questions with the guide before you pay. Pre-pay... Read more
  • Anonymous user 2 years ago
    2
    Rate your review 2
    +1
    1

    I don't recommend getting involved

    I tried to register on the site and offer guide services with interesting programs. I was politely sent on an erotic journey, saying that we have too many guides. In other words, it's not the client who decides which guide and itinerary to choose, but the site imposes its own.
  • Anonymous user 2 years ago
    2.3
    Rate your review 0
    -1
    1

    Very bad customer service

    I wanted to go on a tour of the Lori region of Armenia with friends. Everyone recommended tripster to me. But unfortunately there are only a few towns and Lake Sevan, from the direction I was interested in. And I wanted a more extensive excursion and maybe even for two or three days. And of course through... Read more
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Reviews 1 • Complaints 0
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Company review statistics for Tripster
2.5
16 reviews
38%63%
Variety of tours
51%
Prices
54%
Quality of service
50%
Support Service
48%
The company in the ratings
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TTravel Booking
50/53
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