Main » Ratings » Hotel Reservation Services » Is Trip.com a Scam? » Reviews » Testimonial no 72601
Trip.com
Total reviews 16
1 complaint
1.5
Unconfirmed company
trip.com
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  • Company Review Trip.com
    • Year of use: 2025
    1
    Feedback approved for publication Rate your review 0
    0
    Service
    20%
    Convenience
    20%
    Quality
    20%
    Cost
    20%

    Worst experience

    Second worst experience with Trip.com. Their customer service is comparable to a bus station at the edge of a remote terminal. They canceled my flight once in 2017 at the last moment, putting me in a very difficult situation, and now they’ve done it again. They canceled my flight; I requested a reschedule, they rescheduled it, and then they rejected the reschedule. I asked for a refund, and they said it would take 15 days! My recommendation: travel by boat if you must, but don’t book with Trip.com.

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    I don't recommend it

More honest opinions from real people about the company Trip.com

  • Pavel Vasilinec 2 years ago
    1
    Rate your review 1
    +1
    0

    How to lose 169,000 rubles on tickets and not fly anywhere...

    Good afternoon, the story began on 17.05.2023 when I bought tickets on a bunch of offers me in the application trip.com, I want to clarify that I did not pick up myself. I used the aggregator's offer. As a result, the first part of the tickets were issued at once (Moscow-Sian), but the second part was... Read more
  • Anonymous user 2 years ago
    1
    Rate your review 0
    0
    0

    don't mess with me!

    Recently we flew with our family on vacation. We bought our tickets on trip.com. As an option when buying tickets there was insurance from the company AirHelp against damage and loss of luggage. We bought this insurance because we had a lot of valuable items in our luggage on the flight. During our flight... Read more
  • Anonymous user 2 years ago
    1.5
    Rate your review 0
    0
    0

    Brak możliwości wystawienia FV w PL przy płatności kartą.

    When paying by card, it is not possible in Poland to take an invoice for a company even though they ask for such data. This remark is not written anywhere in the terms and conditions. Sitting all day on the chat room and trying to talk to the staff had no effect.
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Reviews 1 • Complaints 0
Rating 0
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Company review statistics for Trip.com
1.5
17 reviews
0%100%
Service
30%
Convenience
31%
Quality
28%
Cost
34%
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