How to lose 169,000 rubles on tickets and not fly anywhere...

Good afternoon, the story began on 17.05.2023 when I bought tickets on a bunch of offers me in the application trip.com, I want to clarify that I did not pick up myself. I used the aggregator’s offer. As a result, the first part of the tickets were issued at once (Moscow-Sian), but the second part was not issued. because LionAir requires that tickets be issued 24 hours before departure. Anticipating possible problems, I left a request through the form annexes in the text requesting to expedite the issuance of tickets on the route (Xi’an-Bali), then after a couple of days contacted the operator by voice on the named Maria, she for her part assured me that the tickets will be issued on time and she will also leave a request for urgent issuance of tickets on the route Xi’an-Bali. As a result, I arrive at Sheremetyevo airport at 17:00 on 25.07.2023. And when checking in for the flight with china estern airline, I am rejected in boarding because I don’t have tickets to a third country after China, and the airline is fined 1,000,000r and the passengers are fined 30,000₽ if such a passenger arrives in China. So I start calling trip tech support. Som and again I get to Maria, she recognized me, because we had previously with She has already talked to me about speeding up the issuance of tickets. And she starts to get involved in solving the problem, but we are not getting anywhere (I hand Marina the phone. for a dialog with the senior shift Alexei representative of the airline china estern, who explains the reason why he can not let us on the flight, in the