Main » Ratings » Hotel reservation services » Trip.com a Scam? » Testimonial no 24258
Trip.com
Total reviews 15
1 complaint
1.6
Unconfirmed company
trip.com
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  • Company Review Trip.com
    2.8
    Rate your review 1
    0
    Service
    60%
    Personnel
    60%
    Quality
    60%
    Cost
    40%

    They're scammers. I bought tickets from Minn...

    They’re scammers. I bought tickets from Minn Vody to Moscow and the return flight was cancelled. Can not change a few days for another flight. More precisely They asked for money for the price difference, okay, but also a $23 commission to change the flight! I don’t change my flight willingly. Tried to find out what was wrong, but They just tell me that the airline is so-and-so and doesn’t answer anything. Well, just do not believe them. Standard phrases excuses that they are not involved and They are doing everything to solve my problem and will answer me later. When exactly they do not know. No refunds are provided but only vouchers and that in within 120 days. No words.

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More honest opinions from real people about the company Trip.com

  • Pavel Vasilinec 9 months ago
    1
    Rate your review 1
    +1
    0

    How to lose 169,000 rubles on tickets and not fly anywhere...

    Good afternoon, the story began on 17.05.2023 when I bought tickets on a bunch of offers me in the application trip.com, I want to clarify that I did not pick up myself. I used the aggregator's offer. As a result, the first part of the tickets were issued at once (Moscow-Sian), but the second part was... Read more
  • Anonymous user 12 months ago
    1
    Rate your review 0
    0
    0

    don't mess with me!

    Recently we flew with our family on vacation. We bought our tickets on trip.com. As an option when buying tickets there was insurance from the company AirHelp against damage and loss of luggage. We bought this insurance because we had a lot of valuable items in our luggage on the flight. During our flight... Read more
  • Anonymous user 1 year ago
    1.5
    Rate your review 0
    0
    0

    Brak możliwości wystawienia FV w PL przy płatności kartą.

    When paying by card, it is not possible in Poland to take an invoice for a company even though they ask for such data. This remark is not written anywhere in the terms and conditions. Sitting all day on the chat room and trying to talk to the staff had no effect.
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Reviews 2 • Complaints 0
Rating +2
2 pros and 0 minuses
Company review statistics for Trip.com
1.6
16 reviews
0%100%
Service
31%
Personnel
32%
Quality
28%
Cost
35%
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