Taplink is this a scam? Review and Customers Reviews

Taplink – that servicewhich empowers entrepreneurs and bloggers on social networks. It can be used to create small sites and multilinks, which can be added to the accounts of those social networks where it is not possible to publish several links, or when you want to tell about yourself and your product on one separate page. To find out if Taplink is a scam, to find out how it works and what kind of feedback users leave, we’ve compiled a review of the service.

 

Why Taplink

On Instagram (Meta is recognized as extremist in the Russian Federation), only one link can be shared in the profile header. This is not enough for business development. Taplink solves this problem. Users create business card sites with links to other social networks, messengers, portfolios, and even online payment services.

Although working on Taplink is not complicated, the service has several tutorial sections. In your personal account, these sections can be accessed at the bottom left or activated at the top right of the site by the life circle icon. All educational sections open on the left as a “Help Center” page.

Detailed instructions: a subsection with a rather chaotic arrangement of purely practical materials. The step-by-step illustrated order of actions can be viewed directly on the page that opens, or the instruction will open in a new window (e.g., actions in VK). Step-by-step instructions are not given for all actions on the site, but they are enough to get you started on Taplink.

Q&A: this is a section that actually also provides instructions, but on more topics, from rates, to account management, to individual features like applying HTML code and SEO.

Taplink Academy: Includes Courses (stages of creating a sales page and a more in-depth professional course) and a Turnkey Taplink Ready service. The courses offer a free lesson first. To take the courses, you have to sign up for a chatbot in Telegram. Courses on practical topics are for a fee. For courses right from the site, you can go to the Telegram channel and ask the manager a question. “Turnkey Taplink Ready” is offered at a price of from 11900 rubles.

The “Help Center” also has “Video instructions” and “Video lessons on Youtube” subsections. From the cabinet, you can access these subsections by clicking, for example, on “Detailed instructions” and on the drop-down menu checkbox to the right of the subsection name on the right. There are two topics in “Video Instructions”: “Blocks” and “Sections”. Although the process of creating blocks is accompanied by hints, you can watch the video if you don’t understand something.

“Video lessons on Youtube” is a collection of videos on narrow topics on Taplink functionality: reviews of paid tariffs features, lessons on selling online contests and promotions, setting up an online store, setting up SMS, and so on. You can watch the lessons without leaving your online account.

You can view the lessons and instructions even before registering on Taplink. To do this, you have to scroll to the “basement” on the first page of the site. In the center is the “Help” section, with “Detailed Instructions” and “Questions and Answers”. By the way, here is also a link to the “Blog”, which also contains various tutorials or explanatory articles, but not on the functionality of the service, but on promotion in Instagram.

 

Taplink promotion tools

The service Taplink managed to become a separate original tool for the promotion of projects. The service can work in different social networks, but is more often seen as a tool for promotion and business development in Instagram (Meta is recognized as extremist in the Russian Federation).

Taplink can generate multi-links (landing pages), mini-sites and online stores adapted for browsers and cell phones. The main tools of the service are:

• texts, headlines;
• photo, video, animation;
• posting links on websites, social networks, chat rooms and messengers;
• standard forms: questionnaires, Q&A, price list, service record, catalogs, archives;
• payment connection;
• statistics and analytics;
• customization with html inserts.

For a small business or individual entrepreneur, Taplink is a promotional tool, but it can also be used to make money.

 

Taplink rates

Three tariff plans are offered for the services, which differ in the number of options offered:

• BASIC: Taplink rate is free, allows you to generate unlimited links, text blocks with headers, mobile site browsing statistics and the ability to work together.
• PRO: a paid rate, the price is 540 rubles per quarter, 756 rubles per six months, 1080 rubles per year. This tariff offers everything that the basic Taplink tariff has for free, plus such options as click analytics, buttons for messengers and social networks, connecting Facebook Pixel and a number of others. All in all, this rate provides the optimal set for promoting a user’s resource via Taplink.
• BUSINESS: a paid tariff of advanced options, the price is 1740 rubles for three months, 2436 rubles for six months, and 3480 for 12 months. The tariff allows the user to hide the Taplink logo on the page, connect payment systems, online cash registers, CRM systems, connect an online store in Instagram, the Shoppable Tags app, and so on, which means that this tariff turns the Taplink page into a way to make money.

 

The main ways of earning at Taplink

On the BUSINESS plan in taplink you can connect payment systems, which turns the promotion service into a platform for making money, like an online store of goods or services.

The service offers promotion tools and utilitarian business options:

• complex catalog of goods or services;
• application processing service;
• analytical and statistical tools to assess the effect of project promotion and profitability of trade.

 

How to get started on taplink

To get started, you need to go to the website tablink, on which the new user registers. On the main page of the site in the center of the page in the line to enter an email address and click “Start free”. On the next page you can continue to register by email, or log in through your Google or VK account.

If you continue registration via e-mail, the user creates a password on the next page. Before clicking on “Continue”, you must read the contract-offer, the active link to which is under the password. If nothing in the contract raises any questions, you can check the box confirming consent and click on “Continue” to go to the newly registered online office where you can start your work. Verification, i.e. submitting documents for verification, is not necessary in the Taplink system.

Registration in the service is unreliable: on Taplink login after registration to the confirmed address is difficult, the system does not recognize the email of the new user, while the address continues to receive mailings from the service. The support service cannot find the account by address, you need a “link to your Taplink”, but where to get it, a newcomer does not know, and the support service does not explain it.

Therefore, if the client has just registered, it’s better not to start creating multiclasses or sites right away, especially not to go straight to the paid rates. Beforehand, you should make sure that the service works reliably, try logging out and logging in with the password a few times.

In the meantime, a letter from project founder Konstantin Melentiev arrives at the registration email of the new client. The letter describes the general order of Taplink service. The order of getting started is limited to two actions:

• Create a page by adding the necessary blocks, buttons, text, pictures;
• copy the address of the Taplink page and post it on social networks and other resources.

To implement this plan, you need to move to the online office and choose how to create a multilink or mobile site – on a template or without a template.

“Blank Template” multilinks is a website builder with cues. The user assembles the site from blocks and fills them. To the right of the “Select Block” button is an icon to select the rendering mode, view or editor. On the left is a drop-down settings block.

In this block, clicking on “Page Settings” starts the service, in the tabs of which you can give the page a name, generate Taplink links to it, generate a QR-code and even set up SEO. If you decide to create a multilink using a Taplink-designed template, you first select its type from the list on the left side of the page. For example, by selecting “Materials”, the user selects the template by color and “picture”. On the page with the open template, click “Select” to go to the service of adding information and functional blocks.

By default, there are four blocks in the multilink: “About Me”, “My Block”, “Online Store”, and “Email Me”. These blocks are marked with exclamation points; you can’t publish the site without them. If you click on any of the mandatory blocks, a service window opens in which the block is configured.

The “Add Block” button opens the service, where you can generate and configure a new block, informational or functional. Not all additional blocks are available immediately, on the basic rate. When the blocks are set up, the user activates the “Publish” option in the upper right corner of the online account. In the center of the page, the “Set Link” interface will open. It will be necessary to specify a QR code, select the domain, domain name, link to the site, widget and publish the multilink.

On the mobile site creation page, templates are arranged by theme on the left side of the page. As with the multitasking section, you can build a Taplink site by template or select an empty template.

Choosing, for example, the “Auto” direction, the client receives three templates to choose from. These are almost completely ready mobile business card sites for offering car rental, babysitting and redemption, but this is not a fixed template and if the user plans to offer completely different car services, he can change any element of the site.

The algorithm for assembling the site is similar to assembling multilink: click on the template, click “Select” and fill in the information and functional blocks. But for sites available not one, but 3-4 pages. All pages of the site can be renamed, but some elements are fixed, such as pages with contacts and social networking buttons. These sections need to be filled in, without them to publish the site will not be possible, but they are only available on the pro-tariff, not on the basic. If all blocks are filled out correctly, the “Publish” button activates in the upper right corner. The user enters the site data into the form and uploads the mobile site to the Internet.

Personal Cabinet

The user goes to his personal online account immediately after registering. The first thing he sees is an offer to switch from the free basic rate to the paid rate. On the main page of the site are templates for multiclients and mobile sites. The top navigation bar lists other sections of the service.

Statistics: records the number of visits to the pages of multilinks and sites in chronological order, the number of visitors per day, clicks on pages and materials, and conversion rates.

Requests: Requests page is available only on paid tariff. The user adds the request form to the template, and the section on the site receives information on the status of the request, payment, and the client’s contacts. In the tab “Contacts” the name, e-mail address and phone number of the client (for example, the buyer) are entered.

Goods: section in which the user Taplink places information about the products. In the main table of the section goods are distributed by name, price, quantity, weight, collection, date of addition to the catalog. Above the table there are additional tabs: active (goods on sale), archive (goods removed from sale that can be returned to the storefront), collections, properties (additional parameters added to the goods), promo codes and promotions.

Design: In this section, the Taplink user can change the design color of their multilink or mobile site.

Modules: page connection CRM or payment systems and integration with social networks, some features are available on the basic tariff, but all the major and most profitable social networks only on the paid versions. In this section the systems are divided into “All” and “Active”, that is, already connected by the user. Connected resources are divided by type, on the left side of the page.

Settings: The Settings page has the General, Payment Acceptance, Online Store, Subscriptions and Payments tabs.

The “General” tab specifies local time, language, currency, standards and formats for goods that are measured by weight, HTML code insertion service for widgets or integration with external systems, SEO settings.

“Receiving payments” – the “Payment systems” and “Online cashier” connection option, available only in paid tariffs. Only on the business tariff you can create an “Online store”, which includes the design of the catalog and store settings.

The “Subscription and payments” tab shows the active tariff to which the user is subscribed and the statistics of payments for the tariff. In “Account settings” you can change your email address and password, there is also a history of logins to the service, a service for connecting social networks for quick login to the site.

On the main page in the upper right corner, click the button to activate the drop-down menu of the client profile, where you can go to the sections “My profiles”, “Sharing”, “Account settings”, “Prices and tariffs”.

My Profiles: On this page in the form of a profile a business site is presented, it is a multilink that the user forms from the templates page. Several sites or multilinks can be created on the service, so there can be several profiles. If you put the cursor on the profile template and click the “Open” function, the user enters the service of filling blocks of multilinks and acts on the prompts.

“Collaborative access”: This is the page for several specialists to work in the online store. The “Open Access” function is activated at the top right. It opens the “Shared Access” service window, in which you have to specify the profile name or e-mail address for the invited user and specify the access level.

On the top left are the “I’ve granted access” and “Available to me” tabs. Accordingly, the first of these tabs shows the users who are invited by the owner of the Taplink account, and the second tab shows a list of Taplink profiles that the owner of the account has access to.

Mobile application

When you open the Taplink website on your smartphone, you will see “Add App to Home Screen” at the bottom of the page. Click on it and click “Install” in the center of the screen.

The installation process takes practically seconds. The application is activated by clicking the icon on the home screen of the smartphone. The interface of the application does not differ from the browser version. The registration process is similar to the browser version. Trying to sign in to an account previously registered in the browser, most likely, will not be successful, the system does not recognize the owner of the account. It helps to change the password on the site in the browser and a second attempt to sign in on the smartphone with a new password.

The mobile app opens immediately in the multilink service. In Taplink, the three line icon in the upper left corner of the interface activates the entry to the sections of your personal online account.

 

Deposit and withdrawal

The Basic tariff offers Taplink services for free, but Pro and Business need to be paid for. To do this, select the appropriate tariff on the “Rates and Prices” page and click “Pay…” at the bottom of the page. In the payment service that opens, you need to select the payment method: by card, PayPal, GPay. All payment paths go through the British online intermediary Paddle.com.

The big drawback of the Taplink payment form, at least for Russian-speaking customers, is that Paddle.com’s “Terms and Conditions” and “Privacy Policy” are in English only.

 

Bonuses

As a bonus Taplink offers great discounts on payments: if you pay at once for six months -30% of the base price, and for a year -50%. If the user has a promo code from Taplink, that is, you can activate under the fare schedule. Also in the payment form there is an option for a coupon code. Taplink promo code and coupons can be obtained during registration or on specialized sites for coupons. By the way, the user can connect taplink robux, a bot for selecting promo codes on the Internet.

Affiliate Program

Taplink offers an affiliate program in which service users can share information about Taplink on their resources, generate promo codes and discounts and receive compensation from their customers’ payments.

To join an affiliate program, you need to fill out a proposal form and submit it to Taplink for consideration.

If the application is approved, the new partner of the service gets access to a personal online affiliate account. The amount of remuneration is not fixed and is negotiated individually in each case.

 

Complaints about Taplink

You can find not many complaints about Taplink service in the reviews. In terms of functionality, you can often see criticism of the services on the basic PRO rates. Users believe that the list of services offered is weak. It is advisable to immediately buy BUSINESS, but for less money you can try to build a full site on a quality hosting.

Also, many users believe that the service is not suitable for stores with a large number of products or services, the functionality is weak, not well thought out and not everything works.

But Taplink’s support service causes the most complaints. The service itself is relatively inexpensive, designed more for typical projects for beginners or small businesses, so it’s hard to expect super-results from it. But the support service raises questions for many people.

There are also questions about the training materials. But here we should rather talk about the fact that they are poorly systematized and inconveniently arranged. You can find an answer to almost any question on the functionality, but you have to spend time on it and find nothing.

If there are any complaints about Taplink, we’ll be sure to post on social media. Sign up so you don’t miss anything!

Please keep yourself informed about news and complaints. We copy the most valuable information to social networks, so please sign up!

 

Supervisory authorities

The service was developed by Konstantin Igorevich Melentiev, an individual entrepreneur registered in 2013 in Perm. Supervisory authorities – Roskomnadzor, Inspectorate of the Federal Tax Service of Russia for the Motovilikhinsky District of Perm.

Taplink User Agreement

Important documents for the Taplink service customer are the “Offer Agreement”, “Privacy Policy”, “Rules and Content Requirements”.

The offer is concluded between the user and the owners of the service, individual entrepreneurs Melentievs. In general, it is a typical document for services on the Internet. By the way, the executor (that is, Taplink) does not guarantee that there are no errors in the software code of the site. The software of the site can use, but without guarantees and the performer is not responsible for the consequences for the user, if suddenly due to errors in the code, the failure of the site.

The Contractor can change the terms of the offer unilaterally, and they will take effect two days after the change. If the user does not agree with the changes, he must leave the site with his materials. If he does not leave, then the changes are unconditionally accepted.

“Privacy Policy” is typical: the performer can process personal information of the user, which he specified during registration, in the process of activity on the site and information that passes through the server (IP, browser and so on). The information can be transferred to third parties under the terms of the contract-offer and in the case of requests from government agencies.

Users should carefully read the “Rules and Content Requirements”, especially the “Hate Speech” and “Illegal Goods and Services” parts. By the way, Taplink may refuse to post a user link on “competing” platforms.

In addition to the above documents, it is not unreasonable to read the documents “Legal Information” and “Data Security”.

Tapplink Helpdesk

On every page of the site in the lower left corner there is an icon that activates the chat support service. Also in the user’s personal account there is a button “Ask a question”, which is also nothing more than an entrance to the chat room. No contact with support service, no quick answers, operators answer the question in the chat after a few hours, the answer also comes to the user’s e-mail. But judging by the style of the answers, users should be more persistent in explaining the problems.

 

Is Taplink a scam?

Taplink – not a scam, but a bona fide promotion service and, in the “Business” tariff, a platform for making money. The service is designed for small businesses and individual entrepreneurs, it is not perfect, but in its segment effectively performs the required tasks.

 

Conclusion

Taplink – is a service for business development on the Internet. Taplink offers great opportunities for this, but mostly in the paid “Business” tariff. Taplink service managed to become a separate comprehensive tool for business promotion in social networks, which overcomes the software limitations of this social network. With the help of Taplink, it is possible to create multilinks and small mobile business card sites and create online stores.