More honest opinions from real people about the company Pocket Option
Company review statistics for Pocket Option294 reviews
94%6% 
94%6% Convenience of trading
Withdrawal speed
Percentage of payments
Support Service
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Dear Milagros, Thank you for taking the...
Dear Milagros,
Thank you for taking the time to share your detailed feedback. We are particularly proud that you highlighted our recent Winter 2026 Leader Award from SourceForge. This recognition is a testament to our team’s continuous effort to provide a high-quality trading platform and excellent service, and we are thrilled that you believe it is deserved.
It’s wonderful to hear that you appreciate the value and clarity of our pricing model. You’ve perfectly explained a key advantage: the fixed profitability percentage provides transparent, predictable outcomes without spreads, slippage, or the need to set stop-loss orders on specific asset types. This design aims to create a more balanced and controlled trading environment, and we’re glad it resonates with your experience.
Regarding your feedback on support, we sincerely thank you for bringing this to our attention. We strive to provide consistent, prompt, and helpful support across all channels. We are actively working to enhance our support infrastructure, including training and system improvements, to ensure every interaction meets the high standards we set for ourselves. If you have any more suggestions, please share them with us.
Best regards,
Pocket Option Team