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Olymp Trade Sasha Gasanov 22 March 2019 at 09:48Rate your response 000
Hello, Sasha!
Thank you very much for writing to us! We are very sorry that the inspection was delayed, because we did not want to cause you unpleasant emotions, our goal is satisfied traders.
Inspections are a normal part of the work of any organization, especially those related to financial transactions. The platform is strictly monitored by the regulator, so we take care of the safety and transparency of all activities on the platform.
We have thoroughly checked all the information on your application. After you provided us with your phone number on March 19, a specialist of the financial monitoring service tried to contact you for two days. As far as we can see, you were able to speak with him yesterday. In order to complete the verification, you have been requested to make a video recording of transactions – this is necessary for us to make sure that trading is taking place without violations.
The company always withdraws traders’ earnings. If you have any questions about the verification process or need help, please do not hesitate to contact us! We will be waiting for your feedback and hope that the verification of your account will be completed very soon.
Regards, Olymp Trade Quality Assurance Service.
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No call today March 20. Support at...
No call today March 20. Support at the beginning says: “Please expect to receive information within 24 hours”
Then I get indignant and it turns out that I was supposedly called but couldn’t get through for 2 days: “As I see, our specialist tried to contact you for 2 days in a row.
It is very strange, I call from the specified number, I receive calls from my friends, but Olimptrade can not get through for two days. And most importantly
no notifications about missed calls.
I waited all day today, again no one calls. I wrote to support, and they said for the umpteenth time in 24 hours.
On the account at the moment accumulated already 50,720.60 rubles. Application for withdrawal is more than a month. Monitoring also goes more than a month.
No one gives me my money and no one calls me.
To work with such a platform is a torment. And it turns out there are no guarantees that you will get your money.
So you should think for yourself whether to make a deposit in the company Olimptrade at all.
Video with correspondence and account history can be found on these links: