Hello.
As a result of consideration of the appeal, we would like to inform you the following:
Order number 27083347 was executed on 14.12.2022 19:00:02 GMT. price 11989.30 in accordance with the provisions of Section 6 of the Trading Rules, in a fast market and significantly different from normal, that is defined in paragraphs 19 and 28 of Section 14 of the Client Agreement.
As a result of the execution of order 27083347 on the trading account number 217237 at 14.12.2022 19:00:02 GMT order number 27083347 buy 75.10 NASDAQ100 at 11989.3 sl: 11910.0 tp: 0.0 was opened.
Order number 27083347 buy 75.10 NASDAQ100 at 11989.3 sl: 11910.0 tp: 0.0. was closed on stop out at 14.12.2022 19:02:56 GMT at 11721.2 in accordance with Section 11 of the Trading Operations Regulations, i.e. due to a decrease in the margin level on the trading account number 217237 below 60%.
At On the trading account 217237 at 14.12.2022 18:58:22 GMT the client placed order #27083333 sell stop 75.10 NASDAQ100 at 11915.00 sl: 11980.0 tp: 0.0 exp: never.
Order number 27083333 was canceled at the moment of 14.12.2022 19:00:27 GMT in accordance with Section 11 of the Rules trading operations, i.e. due to insufficient amount of free margin to execute an order on the trading account number 217237.
Also In addition, we would like to inform you that a claim was registered in response to the client’s appeal to the company, which was considered in accordance with the regulatory
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Hello. As a result of consideration of...
Hello.
As a result of consideration of the appeal, we would like to inform you the following:
Order number 27083347 was executed on 14.12.2022 19:00:02 GMT. price 11989.30 in accordance with the provisions of Section 6 of the Trading Rules, in a fast market and significantly different from normal, that is defined in paragraphs 19 and 28 of Section 14 of the Client Agreement.
As a result of the execution of order 27083347 on the trading account number 217237 at 14.12.2022 19:00:02 GMT order number 27083347 buy 75.10 NASDAQ100 at 11989.3 sl: 11910.0 tp: 0.0 was opened.
Order number 27083347 buy 75.10 NASDAQ100 at 11989.3 sl: 11910.0 tp: 0.0. was closed on stop out at 14.12.2022 19:02:56 GMT at 11721.2 in accordance with Section 11 of the Trading Operations Regulations, i.e. due to a decrease in the margin level on the trading account number 217237 below 60%.
At On the trading account 217237 at 14.12.2022 18:58:22 GMT the client placed order #27083333 sell stop 75.10 NASDAQ100 at 11915.00 sl: 11980.0 tp: 0.0 exp: never.
Order number 27083333 was canceled at the moment of 14.12.2022 19:00:27 GMT in accordance with Section 11 of the Rules trading operations, i.e. due to insufficient amount of free margin to execute an order on the trading account number 217237.
Also In addition, we would like to inform you that a claim was registered in response to the client’s appeal to the company, which was considered in accordance with the regulatory