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Anton NPBFX Denis 4 April 2023 at 19:20Rate your response 000
Hello.
As a result of consideration of the appeal, we would like to inform you the following:
Order number 27083347 was executed on 14.12.2022 19:00:02 GMT. price 11989.30 in accordance with the provisions of Section 6 of the Trading Rules, in a fast market and significantly different from normal, that is defined in paragraphs 19 and 28 of Section 14 of the Client Agreement.
As a result of the execution of order 27083347 on the trading account number 217237 at 14.12.2022 19:00:02 GMT order number 27083347 buy 75.10 NASDAQ100 at 11989.3 sl: 11910.0 tp: 0.0 was opened.
Order number 27083347 buy 75.10 NASDAQ100 at 11989.3 sl: 11910.0 tp: 0.0. was closed on stop out at 14.12.2022 19:02:56 GMT at 11721.2 in accordance with Section 11 of the Trading Operations Regulations, i.e. due to a decrease in the margin level on the trading account number 217237 below 60%.
At On the trading account 217237 at 14.12.2022 18:58:22 GMT the client placed order #27083333 sell stop 75.10 NASDAQ100 at 11915.00 sl: 11980.0 tp: 0.0 exp: never.
Order number 27083333 was canceled at the moment of 14.12.2022 19:00:27 GMT in accordance with Section 11 of the Rules trading operations, i.e. due to insufficient amount of free margin to execute an order on the trading account number 217237.
Also In addition, we would like to inform you that a claim was registered in response to the client’s appeal to the company, which was considered in accordance with the regulatory
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Attention, scammers!
I have been trading with this broker for about a month.
Started trading with 24000 USD. After a month on the account was 201000USD.
I transferred 40000USD to another account, to secure these funds.
I traded on the news. I opened a position on the Nasdaq index. The news was strong.
And that’s when it started problems.
The news was perfect and the deposit was supposed to exceed 600000USD.
But the broker brazenly cancelled the arbitrary Sell order, opened the The order in the opposite direction, froze the transactions for 8!!! minutes and made the account amount to -36000USD. By doing so, more than 200,000USD. This is not to mention the lost profits.
Technical support has postponed consideration of my claim 3 times, the last time on the 9th of February, after Then she just stopped answering. The manager did the same thing, just does not get in touch.
I should point out right away that their platform came back with results about making trade transactions. And they had all the quotes. In fact, this office is a fraudulent organization.
Can for amounts up to 500USD They will not have any problems, but do not come here for serious traders!
They stole 22000 USD out of 40000USD by the way. They stupidly open trades in in the other direction and block the account management. No SLs work.
I recommend everyone to withdraw all they have and run from them as much as possible. next.
In general, we should create two ratings. Otherwise, one 90% feeds the market and puts 10s, after which the big traders get trapped.