Feedback approved for publicationRate your review3
0
Ease of use of the service
20%
Reliability
20%
Quality of service
20%
Support Service
20%
Namecheap doesn't like to tell the truth
Regurged a discounted .com domain from Spaceship, are resellers of Namecheap.
The next day the account was blocked with the notation "fraud". I decided to look into it and wrote to Spaceship, they redirected me to Namecheap and then the following dialog took place:
Me: Hello. Я did not commit any fraud to have my order canceled and have my account blocked. What is the reason?
Namecheap: Unfortunately, we don’t keep deal with any organizations from Russia. If you can provide proof of residence outside of Russia, we can unblock your account.
Me: Are you sure that what you are doing is not discrimination?
Namecheap: Unfortunately, it’s our policy based on The principles of the country. If you no longer reside in Russia or do not do business in Russia, you are free to use our services. We have the same rules and regulations for other countries.
Me: You marked my account as fraudulent even though I didn’t do it and now you’re texting me that I don’t have that nation? This is ethnic discrimination. As far as I know, your country fights against discrimination. Or am I wrong?
Namecheap: It has no attitude to nationality, it’s a matter of country specificity. We do business with ethnic Slavic countries and people, we do not discriminate against them or anyone else in this regard. For example, we don’t do business with Iran, in fact it’s illegal for us, but we do business with many Iranians for
Positive
There are discounts
Minuses
Discrimination
More honest opinions from real people about the company Namecheap
Anonymous user2 years ago
1
Rate your review2
+2
0
Russia service termination
After the epic statement about stopping serving customers from Russia, I think this office deserves nothing but 1 (actually zero). In this case, it does not matter whether they did so or not.
Anonymous user2 years ago
1
Rate your review2
+2
0
They refuse to serve clients from the Russian Federation
Very long tried to transfer the domain in their system, and in the end they said they would not do anything at all, because I'm from Russia.
Anonim2 years ago
2.8
Rate your review1
+1
0
Namecheap no longer works with users and employees from Russia
I worked at Namecheap for 8 years (from 2014 to 2022). Namecheap has several offices in Ukraine. In 2014, the company positioned itself as completely apolitical, it was forbidden at work to discuss politics in any way. In 2022 the company suddenly became 100% politicized and became support the policy... Read more
Namecheap doesn't like to tell the truth
Regurged a discounted .com domain from Spaceship, are resellers of Namecheap.
The next day the account was blocked with the notation "fraud". I decided to look into it and wrote to Spaceship, they redirected me to Namecheap and then the following dialog took place:
Me: Hello. Я did not commit any fraud to have my order canceled and have my account blocked. What is the reason?
Namecheap: Unfortunately, we don’t keep deal with any organizations from Russia. If you can provide proof of residence outside of Russia, we can unblock your account.
Me: Are you sure that what you are doing is not discrimination?
Namecheap: Unfortunately, it’s our policy based on The principles of the country. If you no longer reside in Russia or do not do business in Russia, you are free to use our services. We have the same rules and regulations for other countries.
Me: You marked my account as fraudulent even though I didn’t do it and now you’re texting me that I don’t have that nation? This is ethnic discrimination. As far as I know, your country fights against discrimination. Or am I wrong?
Namecheap: It has no attitude to nationality, it’s a matter of country specificity. We do business with ethnic Slavic countries and people, we do not discriminate against them or anyone else in this regard. For example, we don’t do business with Iran, in fact it’s illegal for us, but we do business with many Iranians for